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Goodson Acura of Dallas

Dallas, TX

4.9
1,547 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,547 reviews

September 06, 2024

Johnathan Valdez my service advisor at Goodson Acura today was outstanding. He explained everything to me clearly and kept in contact with me. I appreciate his service he took great care of me today. More

by RondaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Goodson Acura of Dallas responded

RondaE, thank you for sharing 5-stars and noting Johnathan Valdez is your favorite advisor! We appreciate your praise noting his great explanations. Let us know when we may serve you additionally. Thanks again!

September 06, 2024

Amazing service from finance, parts to the service team. When you drop your car off for service, you receive friendly greetings, doors being opened and held for you, etc.. More

by KenMays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Goodson Acura of Dallas responded

Ken, thank you for sharing 5-stars! We're glad to hear our team is friendly and provided amazing service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 01, 2024

This was our second new car purchase at Goodson and once again they've treated us respectfully by handling our transaction quickly and flawlessly. I cannot tell you how many dealers we've used once who said More

by Twain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton Broadnax
Sep 01, 2024 -

Goodson Acura of Dallas responded

Twain, thank you for sharing 5-stars and noting that your second purchase with us went smoothly! We appreciate your positive mention of working with Brandon, Ashton and Kevin and hope you're enjoying the new car! We look forward to serving you additionally in the future. Thanks again!

September 01, 2024

Very professional and efficient staff. Thank you for the continued good service. I will return More

by fredrick.frowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Goodson Acura of Dallas responded

fredrick, thank you for sharing 5-stars! We're glad to hear our team is professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

September 01, 2024

Sales and senior dealership management are rascals, dishonest minions lacking moral guidance and good business judgment. The service department was satisfactory. More

by VERY unhappy buyer!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Goodson Acura of Dallas responded

We are so sorry to hear that your experience with us in service was less than stellar. Unfortunately, without your full name, we have no way to reference your recent visit and dig into the details. We would like to invite you to reach out to our General Manager, Ankur Javia directly at ajavia@goodsonacura.com or 214-379-5813. Ankur is anticipating your contact and yearns to connect and see what we can do to better serve you. See you next time. Thanks again!

August 31, 2024

Excellent service, very transparent, great customer service with friendly staff as well as a great mgr Eric Johnson. Thank you! More

by LatoyaBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson service mgr 5 stars
Sep 01, 2024 -

Goodson Acura of Dallas responded

Latoya, thank you for sharing 5-stars and noting excellent service from Eric! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 30, 2024

Robert did excellent work diagnosing and fixing the problem I had - highly recommend working with him. He gets it right every time! More

by KMeador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patterson
Aug 31, 2024 -

Goodson Acura of Dallas responded

KMeador, thank you for servicing with us! We cannot say thank you enough for your continued business and kind words regarding working with Robert. We are always here to support you and appreciate your praise. See you next time. Thanks again!

August 29, 2024

I have never taken my car anywhere else in the 15 years that I have been driving an Accura! They have always taken great care of me and my cars! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Aug 30, 2024 -

Goodson Acura of Dallas responded

Nana, thank you for servicing with us for the last 15 years! We cannot say thank you enough for your continued business and kind words. We are always here to support you and appreciate your praise. See you next time. Thanks again!

August 27, 2024

Jonathan was very polite and attentive. Great job on my car repair. Changed starter, check up and washed car. Very affordable. Thank you. More

by idaliahageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Goodson Acura of Dallas responded

idaliahgeman, thank you for sharing 5-stars and noting Jonathan was polite and attentive. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 24, 2024

We always have an excellent experience at Goodson Acura. Everyone is very professional, has great customer service skills, and has been able to address our service needs in a timely and affordable manner. W More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Marohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Goodson Acura of Dallas responded

Samantha, thank you for sharing 5-stars and noting that you always have an excellent experience with us. We appreciate your feedback and look forward to serving you again next time! Take care and best wishes!

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