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Goodson Acura of Dallas

Dallas, TX

4.9
1,614 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,614 reviews

July 26, 2023

Staff is always professional and thorough. The service center is always clean. Enjoy coming to this location More

by awil410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jul 26, 2023 -

Goodson Acura of Dallas responded

awil410, thank you for sharing praise regarding your service experience servicing with Jonathan and Eric! We appreciate your endorsement of our clean facilities and we look forward to serving you additionally when the time comes. Thanks again!

July 25, 2023

Friendly service clean waiting area, fast service and good prices, this will be my go to place More

by Joaquina Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 26, 2023 -

Goodson Acura of Dallas responded

Joaquina, thank you for sharing praise regarding your service experience servicing with Robert! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

July 22, 2023

The service was excellent and Johnathon Valdez was considerate and helpful to me in my decision making. More

by jwashingtonesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Goodson Acura of Dallas responded

jwashingtonesq, thank you for sharing 5-stars! We're happy to hear Johnathon Valdez is considerate and helpful! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

July 22, 2023

Customer service great, explain questions if needed when asked paper work printer out let you know the work has been done and what the needs are for your next service. More

by rubysunday5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 22, 2023 -

Goodson Acura of Dallas responded

rubysunday5450, thank you for sharing 5-stars! We're happy to hear our team provides great customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

July 22, 2023

Easy to access dealership in Dallas with lots of caring staff. They have taken care of us for our last two car purchases. Knowledgeable staff and what I appreciate is if they don't know something, they hav More

by Architectureguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
Jul 22, 2023 -

Goodson Acura of Dallas responded

Architectureguy, thank you for sharing 5-stars! We're happy to hear our team is knowledgeable and caring! We appreciate your praise and look forward to serving you additionally in the future. Take care!

July 21, 2023

From the moment I arrived at the service department bay, I was greeted with friendly and attentive service reps. Eric Johnson was attentive and professional. He followed up with me regarding the results of More

by Saras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jul 21, 2023 -

Goodson Acura of Dallas responded

Saras, thank you for sharing 5-stars! We're glad to hear Eric Johnson is attentive and professional! We appreciate your feedback regarding our lack of attention to the car wash and will be forwarding your note to management to better improve our customer service experience. We appreciate your praise and look forward to serving you additionally in the future. Take care!

July 19, 2023

Very easy process to buy a car. Everyone was friendly and helpful and love the card More

by rdt517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Goodson Acura of Dallas responded

rdt517, thank you for sharing 5-stars! We're pleased to hear our team is helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 18, 2023

No pressure dealer. Much better than Vandergriff in Arlington. Everyon was professional, knowledgeable and straightforward. Very pleasant experience. More

by mwprewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Goodson Acura of Dallas responded

mwprewitt, thank you for sharing 5-stars! We're happy to hear our team is professional, knowledgeable and straightforward! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 15, 2023

Michelle as great. Her attention to details on repairs and timing were great. I will always ask to work with her. More

by kirchjohn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Jul 16, 2023 -

Goodson Acura of Dallas responded

kirchjohn, thank you for sharing 5-stars and mention of working with Michelle! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 14, 2023

Khang Nguyen my service advisor Is very personal and helpful in providing great service as usual. The AC work seems to be exceptional in fact it seems like my car feels cooler than it did when I purcha More

by Donald Bounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Goodson Acura of Dallas responded

Donald, thank you for sharing 5-stars! We're glad to hear Khang Nguyen, Bobby Carroll and the rest of our team provided great work and are helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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