Goodson Acura of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bought a new 2014 Acura RDX AWD with the technology package. Car runs very good. David Rivera was a very nice guy and very helpful. I am very thankful for all the help he gave. package. Car runs very good. David Rivera was a very nice guy and very helpful. I am very thankful for all the help he gave. More
David was very friendly from the time I arrived at the dealership. Had the car I had asked about waiting for me to jump in and test drive. Even took extra time after the sale to show me how to work and se dealership. Had the car I had asked about waiting for me to jump in and test drive. Even took extra time after the sale to show me how to work and set-up some of the features. A very good experience. More
Purchased a 2010 Acura ZDX about two months ago. Financed the vehicle through my bank. Called dealership in reference to putting my $500.00 hold back on my credit card. The dealer states that the female who the vehicle through my bank. Called dealership in reference to putting my $500.00 hold back on my credit card. The dealer states that the female who helped me no longer works there. Another gentleman tells me he will take care of it and call me back. They never call me back. Spoke with them today 9/12/13 and they are gonna look into it and call me back. I have never written a review on a dealership. I had purchased an Acura in the past online from Acura Duluth Georgia and it was a great experience. This is the worst dealership. They even shipped my vehicle to me with an older couple on a flatbed. I paid $695.00 for the shipping cost. When the vehicle got here, I couldn't have a conversation because they didn't speak english. Who ever is the GM needs a serious overhaul on this dealership. More
After a long hiatus of not having a new vehicle and an informative conversation with a friend who gave rave reviews about Acura, I checked it out.. I was greeted very quickly outside by David Rivera while informative conversation with a friend who gave rave reviews about Acura, I checked it out.. I was greeted very quickly outside by David Rivera while I was scoping out the cars in the lot. I wanted to change from a SUV to a 4 door sedan. David was extremely knowledgeable about the products and features of all the cars I asked about. I gave him my parameters of what was important to me in a car, budget, timeframe and he was very patient and not overbearing with me. We test drove an ILX and it was great. I was limited on my time and told David I had to leave but would be back later in the afternoon and he was cool with that. I returned later that afternoon to see if the numbers would work out, both with and without my trade in. We negotiated the price on a lease without the game playing that typically happens when purchasing cars, and got the ball rolling. Was then turned over to Chris in Finance while they prepped my car to drive home. Chris was also great in explaining the programs and paperwork- a real professional. I then came back two days later so that David could go over the features, controls (mostly the Bluetooth) as I couldn't stay the day I purchased the car. Again, spending almost an hour with me to answer the my questions developed after driving the car for two days. I can't say enough about the great experience I had at Goodson Acura and will recommend them to my friends and contacts. As an owner of my business, I appreciate the businesses that go above and beyond with customer service and exceed my expectations. More
Went to this dealership to purchase a used vehicle. Was met with a very friendly staff. Was able to negotiate a good deal and received a better financing option than what I was already preapproved for. met with a very friendly staff. Was able to negotiate a good deal and received a better financing option than what I was already preapproved for. More
This is the 2nd car we've bought from Goodson in less than a year and once again it was a very positive experience. We pretty much knew what we wanted when we came in, but David helped us evaluate the d than a year and once again it was a very positive experience. We pretty much knew what we wanted when we came in, but David helped us evaluate the different options to meet our needs. No pressure sales approach and outstanding service are what made this a great car buying experience. More
We did everything over the phone since I live 2 hours away from the dealership. When we got their we were offer water and they got right with us. We waited 5 to10 to minutes, David brought in the sales away from the dealership. When we got their we were offer water and they got right with us. We waited 5 to10 to minutes, David brought in the sales price we agreed on over the phone and I sign agreeing to the price. Greg Mathews was finishing up with another customer, then he came and got my wife and I. He printed everything, I signed the papers and they handed a set of keys! Patrick then took us outside and walked us through how everything works and synced our phones with the system. Total experience less then 2 hours and we were on our way home with a new 2014 Acura RDX! Great experience and I would recommend them to anyone look for an Acura! Thank You Goodson Acura for making buying a car simple with no hassle. More
I helped my daughter buy a pre owned Mazda from these jerks it all went fairly smooth considering my daughter bought the car while she was out of state (she's in the Navy). She bought the car on my advis jerks it all went fairly smooth considering my daughter bought the car while she was out of state (she's in the Navy). She bought the car on my advise as I checked the car out and drove it. Upon me picking up the car and getting home I noticed that one of the key fobs did not work. I promptly got on the phone and notified Jared Rios the young salesman that I worked with. He told me to bring the key in. A few minutes letter I got a text message from him stating that his manger said they were not going to replace the key fob. They had placed a piece of scotch tape over the key fob broken part. Immediately I called Jared Rios and asked him why they were not going to replace the key fob. He stated that the car a Mazda was NOT a certified Acura and all they guaranteed me was a working car and one working key. This was a extra key. I'm going to have to come out of my pocket and get a new key and get it programed due to these jerks. It was the principle of the matter I realized the car was sold as it, but to give me a broken key fob from the beginning and try to hide it with scotch tape was scraping the bottom of the barrel and was under handed and low. I was treated very poorly and Goodson Acura you should be ashamed of yourself to take advantage of a veteran doing her duty. We trusted you and you treated us like dirt. Don't try to explain this away with your lame excuses like you are doing with other complaints. The bottom line is you refused to make it right, you did not replace the key fob, and you treated me like dirt as far as customer service after the sale goes. Jared Rios was the salesman, so don't deal with him better yet don't buy a car from Goodson Acura. if they balked on replacing a simple key fob no telling what else they won't stand behind. I'll never ever return to Goodson. They must be happy saving themselves a couple hundred dollars. Very disappointing please beware of these shysters as well as Jared Rios. More
Classic Bait and Switch. I had spoken with the Sales Manager and the salesman they assigned me to on a Wed. Made the appt for Saturday and spoke to them several times between Wed and Sat. Had the car Manager and the salesman they assigned me to on a Wed. Made the appt for Saturday and spoke to them several times between Wed and Sat. Had the car financed and was ready to fly in to Dallas, but the night before "the car was sold...but they had a newer model for me to buy". I can't recommend businesses that are dishonest. More