Goodson Acura of Dallas

Go see Dave Chiles @ Goodson Acura!! Excellent customer service! Dave went above and beyond to get our family of three the best vehicle that suited our needs. He was very patient with us Excellent customer service! Dave went above and beyond to get our family of three the best vehicle that suited our needs. He was very patient with us and our 8 month old son. We DIDNT spend our whole day haggling. We were in and out in a few hours. Leonard Johnson in finance was awesome too. Both gentleman were very friendly and personal. The dealership is clean and updated. We will return in the future. LOVE OUR ACURA MDX! More

Excellent Customer Service and Sales We recently purchased our Acura from Goodson Acura of Dallas. Dave Chiles our sale rep was very professional and provided excellent customer service. We recently purchased our Acura from Goodson Acura of Dallas. Dave Chiles our sale rep was very professional and provided excellent customer service. Many thanks to him for making our purchase process enjoyable. Also a BIG thank you to Karla Flores for her support while working the online deal. More

Excellant Working with Wade to purchase our new RDX was the best experience that I have had in purchasing a car. He was thorough in showing us the new car and Working with Wade to purchase our new RDX was the best experience that I have had in purchasing a car. He was thorough in showing us the new car and explaining everything during the test drive. He was especially professional in discussing pricing which was much different than my prior purchasing experiences. Be prepared and understand auto guide pricing and you can deal extremely well in reaching a fair price. Also, Wade showed us around the dealership and service area including the very nice and fully stocked customer lounge. You can't go wrong dealing with a first class pro like Wade. He has my highest of recommendations. Also, Paul in finance got us through the process in record time which was very much appreciated! More

Great Service! Great service, great staff and they got my car in and out quickly. Loved the customer lounge--lots of food and beverage with several TVs. The staff wa Great service, great staff and they got my car in and out quickly. Loved the customer lounge--lots of food and beverage with several TVs. The staff was attentive. Definitely recommend!!! More

My experience I had a great experience buying my car from Acura dealership. Dave Chile's was very friendly and helpful. He addressed my concerns regarding the car. I had a great experience buying my car from Acura dealership. Dave Chile's was very friendly and helpful. He addressed my concerns regarding the car. More

Highly Recommended After an all day escapade at another dealership I called Goodson Acura. A little skeptical i went in to the dealership anyway. After working with Mr. After an all day escapade at another dealership I called Goodson Acura. A little skeptical i went in to the dealership anyway. After working with Mr. Wade West and several other great gentleman I walked out with the car I wanted at a reasonable price. I LOVE MY NEW TLX. THANKS SO MUCH FOR THE HARD WORK AND LONG HOURS!!!! More

Age doesn't matter My RL is 16 years old and was need some service. I set up an appointment online and went in at the appointed time. My service rep Bobby got me checked My RL is 16 years old and was need some service. I set up an appointment online and went in at the appointed time. My service rep Bobby got me checked-in quickly. He wasted no time in getting me in a loaner car and I was on my way. He kept me updated on the status of my car during the entire process. As always, Goodson delivered my car back to me cleaner than it was when I brought it in. Even though my car is 16 years old, Goodson treats me like it's brand new. Excellent Service!! Deno Harris More

AWESOMENESS! Upon my arrival to Goodson Acura, I was not in a good mood at all. Basically I was driving through a construction zone and so happened to blow out 2 o Upon my arrival to Goodson Acura, I was not in a good mood at all. Basically I was driving through a construction zone and so happened to blow out 2 of my tires. However when I got to Goodson, Dane made sure that he took extra care of me, I don't know if he saw that I frustrated or not, I mean really went the extra mile. He stayed over, even advise me of other things I needed, all while calming me down in the process. HATS OFF More

Excellent Service Experience!! I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jon I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jonathan Valdez. He was very professional and assuring that my safety was the #1 priority. He set the expectation of what I could expect from the time I dropped off my car to the completion of service. Upon arrival of my appointment, Jonathan was not available, but Richard Furtch greeted me with a smile and proactively took action to get me in and out with my Enterprise rental. Again, Richard was assuring and advised me not to worry about anything. Although this was not my first experience at Goodson, I have always appreciated the professionalism of the service advisors and the friendliness of the all of the support staff. A few months back I had to take my car to Vandergriff Acura in Arlington and vowed never again take my car to that dealership because their staff was not customer focused, poor waiting area and their overall inability to communicate effectively (I was receiving numerous calls from their marketing department and thought the calls were a scam because they did not identify themselves). Once my car was ready, I received a call from Jonathan, and was provided a verbal explanation of service and was emailed details on future service needs. Everything was broken down and prioritized and I did not walk away feeling as though I was being hustled or the dealership being shady. Both Jonathan and Richard were delightful, approachable to ask questions and did not rush me at all. My needs were met to my satisfaction. Overall, my experience was 5 stars across the board. I will continue to have my car serviced at Goodson! More

Great experience David chiles went above and beyond my expectations.He was very detailed and answered all my questions. I would definitely purchase another vehicle fr David chiles went above and beyond my expectations.He was very detailed and answered all my questions. I would definitely purchase another vehicle from him. More