Goodson Acura of Dallas

Highly Recommended After an all day escapade at another dealership I called Goodson Acura. A little skeptical i went in to the dealership anyway. After working with Mr. After an all day escapade at another dealership I called Goodson Acura. A little skeptical i went in to the dealership anyway. After working with Mr. Wade West and several other great gentleman I walked out with the car I wanted at a reasonable price. I LOVE MY NEW TLX. THANKS SO MUCH FOR THE HARD WORK AND LONG HOURS!!!! More

Age doesn't matter My RL is 16 years old and was need some service. I set up an appointment online and went in at the appointed time. My service rep Bobby got me checked My RL is 16 years old and was need some service. I set up an appointment online and went in at the appointed time. My service rep Bobby got me checked-in quickly. He wasted no time in getting me in a loaner car and I was on my way. He kept me updated on the status of my car during the entire process. As always, Goodson delivered my car back to me cleaner than it was when I brought it in. Even though my car is 16 years old, Goodson treats me like it's brand new. Excellent Service!! Deno Harris More

Excellent Service Experience!! I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jon I had an amazing experience with Goodson Acura last week. I took my TL in for the airbag recall. The service advisor who took my appointment was Jonathan Valdez. He was very professional and assuring that my safety was the #1 priority. He set the expectation of what I could expect from the time I dropped off my car to the completion of service. Upon arrival of my appointment, Jonathan was not available, but Richard Furtch greeted me with a smile and proactively took action to get me in and out with my Enterprise rental. Again, Richard was assuring and advised me not to worry about anything. Although this was not my first experience at Goodson, I have always appreciated the professionalism of the service advisors and the friendliness of the all of the support staff. A few months back I had to take my car to Vandergriff Acura in Arlington and vowed never again take my car to that dealership because their staff was not customer focused, poor waiting area and their overall inability to communicate effectively (I was receiving numerous calls from their marketing department and thought the calls were a scam because they did not identify themselves). Once my car was ready, I received a call from Jonathan, and was provided a verbal explanation of service and was emailed details on future service needs. Everything was broken down and prioritized and I did not walk away feeling as though I was being hustled or the dealership being shady. Both Jonathan and Richard were delightful, approachable to ask questions and did not rush me at all. My needs were met to my satisfaction. Overall, my experience was 5 stars across the board. I will continue to have my car serviced at Goodson! More

AWESOMENESS! Upon my arrival to Goodson Acura, I was not in a good mood at all. Basically I was driving through a construction zone and so happened to blow out 2 o Upon my arrival to Goodson Acura, I was not in a good mood at all. Basically I was driving through a construction zone and so happened to blow out 2 of my tires. However when I got to Goodson, Dane made sure that he took extra care of me, I don't know if he saw that I frustrated or not, I mean really went the extra mile. He stayed over, even advise me of other things I needed, all while calming me down in the process. HATS OFF More

Great experience David chiles went above and beyond my expectations.He was very detailed and answered all my questions. I would definitely purchase another vehicle fr David chiles went above and beyond my expectations.He was very detailed and answered all my questions. I would definitely purchase another vehicle from him. More

Positive Experience with Great Customer Service! Goodson Acura has been consistently upfront and straight forward in an otherwise nerve racking process to purchase a new car. Von Moore was very prof Goodson Acura has been consistently upfront and straight forward in an otherwise nerve racking process to purchase a new car. Von Moore was very professional and was a pleasure to work with throughout the process. He was accommodating, followed up without pushing and was just great to work with! They stayed open late to accommodate our needs and were very honest in all dealings which I believe is the most important. We appreciate Goodson Acura and would recommend it! More

Great experience Wade West and the rest of the team at Goodson Acura were extremely helpful and friendly throughout my car-buying experience. They gave a fair price f Wade West and the rest of the team at Goodson Acura were extremely helpful and friendly throughout my car-buying experience. They gave a fair price for my trade-in and helped me find the perfect new vehicle. More

Third Acura Purchase From Goodson. Good Acura of Dallas makes auto purchasing a totally positive and fun experience. This is our third Acura purchase and all have been from Goodson eve Good Acura of Dallas makes auto purchasing a totally positive and fun experience. This is our third Acura purchase and all have been from Goodson even though we now live in Plano, Texas. It is worth the drive to Dallas to receive the customer service that they provide. Patrick Burns and Greg Blake are the finest men! They are knowledgeable, patient and customer oriented. "Going the extra mile" for their clients = Goodson Acura, i.e., Greg Blake actually stopped by our home one afternoon to give hands on instructions for personal RDX programming. Thank you Goodson for maintaining your consistent, exemplary reputation over the years. Cal and Jane Jillson More

Positive experience Dave Chiles was very helpful and even went above and beyond in his day off to help me with my car purchase. Thanks Dave chiles! Dave Chiles was very helpful and even went above and beyond in his day off to help me with my car purchase. Thanks Dave chiles! More

Great Dealership to shop at From the moment I walked in, the staff was very helpful! Wade West was really great to work with and took his time to explain all the details about m From the moment I walked in, the staff was very helpful! Wade West was really great to work with and took his time to explain all the details about my vehicle and about the purchasing process. Leonard Johnson was amazing walking us through the finance process. I purchased my first Acura from Wade and Leonard and I am happy they were able to help me the second time around More