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Goodson Acura of Dallas

Dallas, TX

4.9
1,546 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,546 reviews

May 27, 2016

Great experience We had a great experience getting our pre owned Acura TLX with Dave Chiles. He was profession and kind and made the experience very easy. More

by LS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Goodson Acura of Dallas responded

Congrats on your pre-owned TLX! Thanks for stopping by our DealerRater page to let us know about your experience. We'll make sure Dave and our management sees your kind note. Thanks again and have a wonderful holiday! Stop back to see us soon.

May 23, 2016

Great Sales Experience Cece was very helpful and always available even after the purchase was made. Very plesent to deal with and made for an easy buying experience. More

by Spears1234
Recommend Dealer
Yes
Employees Worked With
CeCe Shyne
May 25, 2016 -

Goodson Acura of Dallas responded

Thank you for providing Goodson Acura and CeCe and opportunity to earn your business. We are so thankful to hear you had a pleasant experience and will be sure to pass your kind note along to CeCe and our management. Let us know when we can serve you next. Thanks again and have a great week!

May 22, 2016

Best Service in the Metroplex Goodson Acura always takes care of me. I wouldn't take my vehicle any other dealership. I always feel welcome and the service is spot on. I recommend More

by MJANUARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Groseclose
May 23, 2016 -

Goodson Acura of Dallas responded

Thank you so much for your kind endorsement! We are so thankful to have the opportunity to service your car. We'll make sure Scott, Khang, and Jonathan sees your kind note. Let us know when we can serve you next. Thanks again and see you when it comes time for the next service. Have a great week!

May 21, 2016

Service Department I recently had an issue with my 2016 MDX and took it to an Acura dealership in Houston (that is where I live) and received awful service and they coul More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
May 23, 2016 -

Goodson Acura of Dallas responded

Michael, we are so appreciative of you driving from Houston to solve your service issues! We're glad to be able to serve you and thankful to hear your service went exactly as planned. We hope you don't have to make the journey from Houston regularly, but we are always here to assist you when you need it. We'll make sure Robby and our management sees your kind words! Don't hesitate to reach out with future issues. Thank you again for choosing Goodson Acura of Dallas. Have a wonderful week.

May 17, 2016

Great Customer Service! Von is Awesome! My wife and I visited the Acura dealership on Saturday, May 14th with plans to only window shop for a new car for the time being. After speaking with More

by John H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Von Moore
May 17, 2016 -

Goodson Acura of Dallas responded

John, we are so thankful to have you as part of the Goodson Acura family. We appreciate you taking the time to stop by our DealerRater page and let us know about your recent experience. We'll make sure Von and our management sees your positive note! Thanks again for choosing Goodson Acura and let us know if we can assist you moving forward, even if that is just answering a question about your new car. Thanks again and see you soon when it comes time for your first service! Have a fabulous week!

May 17, 2016

Non-stop excellence Best car salesman anywhere. Just purchased 4th lease car with Greg's assistance. Before that, he was helping me with new car purchases - lost count of More

by MyraR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Blake, Patrick Burns, Juan Medina
May 18, 2016 -

Goodson Acura of Dallas responded

Myra, thank you so much for your FOURTH+ purchase/ lease from Goodson Acura and Greg in particular. We will be sure and send Greg, Patrick, and Juan a copy of your review! We greatly appreciate your continued business and we look forward to serving you for years into the future! Let us know how and when we can serve you next. Have a wonderful week. Thanks again.

May 15, 2016

recall Whether we were seeking information over the phone or in person, we received helpful, respectful service from the time we first learned of the airbag More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery (Only by phone), Robby Robertson
May 15, 2016 -

Goodson Acura of Dallas responded

Jane, thanks for the kind mention. We're glad Robby, Jonathan, and Lashon we're able to assist you and provide you the information needed. We're standing by to serve you again next! Let us know when it comes time. Thanks again. Have a great weekend!

May 15, 2016

The Best Customer Service Ever! Thank you for my recent experience in obtaining the 2016 Acura RDX. I absolutely love the vehicle; however the experience was awesome because of th More

by Dr. Twyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade West, Leonard Johnson
May 15, 2016 -

Goodson Acura of Dallas responded

Dr. Twyla Williams, thank you for stopping by our DealerRater page to let us know about your experience with with purchasing a 2016 RDX! Nothing makes a day better than hearing our customers tell us the service was just as big of an influence on your purchase as the product. Thank you for sharing a note and let us know when we can serve you next. Enjoy the RDX! Have a lovely weekend.

May 14, 2016

Competent Effective Dealership Enjoyed dealing with Mikhail Borodin. He was recommended by my friend and I was not disappointed. He listened before selling. We quickly arrived at pr More

by Arun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail Borodin
May 15, 2016 -

Goodson Acura of Dallas responded

Arun, thank you for letting us know about your recent experience at our dealership with Mikhail! We'll make sure he sees your kind note. We're thankful to hear we were able to find your color combo in Austin and bring it up for you. We look forward to the opportunity to service the vehicle when it comes time. Let us know how we can assist moving forward. Thanks again! Enjoy the new car.

May 13, 2016

Oil change adn safety inspection. I have been dealing with Richard Furcht for more than 10 years. He has always treated me as if I am his only customer. He is thoughtful and anticipa More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
May 15, 2016 -

Goodson Acura of Dallas responded

Patrick, thank you for your continued business at our dealership with Richard! We are so thankful to hear about your continued positive experiences. We will make sure Richard and our management team sees your kind notes. Let us know when we can serve you next. Thanks again! Have a great weekend.

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