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Goodson Acura of Dallas

Dallas, TX

4.9
1,546 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,546 reviews

June 22, 2016

Great service as always!! Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. More

by Oisejele Oboh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2016 -

Goodson Acura of Dallas responded

Oisejele, thank you so much for purchasing your second vehicle from us! It means the world to us to earn repeat business and we are so thankful to have you as part of the Goodson Acura family. Let us know how and when we can serve you again next! Thanks again and have a great week!

June 21, 2016

Great buying experience Von made our car buying experience went very smoothly. My past experience with other dealership take roughly between 4-8 hours but I went in and out w More

by AleneDo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Von Moore
Jun 22, 2016 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're glad we had the opportunity to show off our efficiency. We greatly appreciate the kind note and look forward to serving you again soon. Thanks again and have a great week!

June 19, 2016

Von and I made an excellent buyer/seller team! Von and I had been emailing for a little over a week before I was able to come to the dealership, so he had an idea of what I was interested in alread More

by CandaceBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Von Moore
Jun 20, 2016 -

Goodson Acura of Dallas responded

Thank you for stopping by our DealerRater page to let us know how your experience went! We will be sure that Von and our management sees your kind note. Let us know if you have any questions about your Acura. We are always standing by to assist. Thanks again and we hope to see you soon! Have a great week.

June 17, 2016

Wade West - Acura Salesman Wade did a great job! He greeted me at the door and stuck with me the whole way. He gave good tips to help me settle on what I needed to by to best fi More

by Gaylynn Gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade West
Jun 20, 2016 -

Goodson Acura of Dallas responded

Congrats on your RDX! Thank you so much for choosing Goodson Acura of Dallas! We are so thankful to have had the opportunity to earn your business. We will make sure Wade and our management sees your kind note. Thanks again for stopping by to note your recent experience and let us know how we can serve you moving forward. Have a great week!

June 15, 2016

TRYING TO DO THE RIGHT THING BY GOING TO THE DEALER So I take my 2012 Acura TL in for the recall on the airbags to be placed on the waiting list. As I was talking with the service agent, someone took my More

by Tamica McNeal
Recommend Dealer
No
Employees Worked With
DON'T REMEMBER
Jun 20, 2016 -

Goodson Acura of Dallas responded

Tamica, we are terribly sorry to hear that you had issues with your vehicle shortly after your service. It is never our intent for a customer to have additional issues after servicing their vehicle. We hope you got the issues resolved and are always here if you need to discuss your situation further. You can reach out to our GSM, Chip Cottingame at ccottingame@goodsonacura.com should you desire to chat about the repairs.

June 15, 2016

Awesome saleman As a college student, I am looking for a low-mile used car. After researching online and going back and forth to many dealers for almost a month, I s More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2016 -

Goodson Acura of Dallas responded

Daniel, thank you for stopping by to share your experience on your recent search for a pre-owned car! We greatly appreciate you taking the time to do so. We'll make sure Dave sees your kind words. We appreciate you choosing Goodson Acura of Dallas and look forward to the next opportunity to serve you. Thanks again and have a great week!

June 12, 2016

Great Experience! Dane took real good care of me. He actually added a personal touch and explained some things that I didn't understand in great detail to help me gain More

by Damarcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 13, 2016 -

Goodson Acura of Dallas responded

Damarcus, we are truly sorry that your service did not go as planned. I spoke with our GSM, Chip this morning and he is having our service director follow up with you right now via phone. We apologize for the experience and can ensure we will do what we need to get it straightened out. If after speaking with our Service Director, you would still like to discuss this situation further, Chip would be happy to speak with you. You can reach him directly at ccottingame@goodsonacura.com or 214.379.6515. Thanks for for providing us an opportunity to correct your experience.

June 09, 2016

Professional and courteous I've worked w Mr. Wade West for 15 years. I've purchased new cars and precertified cars. He has always found me the best possible deal. He's made the More

by Hollwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade West, Leonard Johnson
Jun 10, 2016 -

Goodson Acura of Dallas responded

We cannot say thank you enough for 15 years of loyalty to Wade West and are equally thankful for you choosing Goodson Acura of Dallas. We appreciate you. We will make sure Wade gets a copy of your kind note. Let us know how and when we can serve you next. Have a lovely weekend.

June 09, 2016

Used Lexus online We saw a used Lexus GX470 online which is what we have been looking a few months for. Called the dealership and talked to Samara Orr. Very pleasant t More

by Petro-Tex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samara Orr
Jun 10, 2016 -

Goodson Acura of Dallas responded

Congrats on your GX470! We are so appreciative to have had the opportunity to serve you. We will make sure Samara and our management team sees your kind review. Keep us posted if there is anything we can to do for you moving forward. Thanks again and stop back to see us again soon. Have a great weekend!

June 08, 2016

Goodson recommendation, specifically Samara Orr We went to Goodson because we had seen a Volvo for sale on the website. Samara assisted us immediately upon arriving and showed us the Volvo, which we More

by 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samara Orr , Paul E Robert III
Jun 09, 2016 -

Goodson Acura of Dallas responded

Thank you so much for choosing Goodson Acura. We are so pleased to hear your experience with Samara was one worth noting. We will make sure Samara sees your kind note! We greatly appreciate your business and hope you're enjoying your new Nissan! Have a lovely week and let us know if we can provide assistance in any way.

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