Goodson Acura of Dallas

Great sales and support from start to end! I went to Lexus twice to try and buy a car but they never called me back to give me my requested trade in value (already showed them the car). A f I went to Lexus twice to try and buy a car but they never called me back to give me my requested trade in value (already showed them the car). A friend recommended Acura. I went to Goodson not expecting to make a decision that day but just to look at the car. I was greeted by Tom in new car sales. I love the entire dealerships friendliness to me and my kids. They are not pushy at all and answered all my questions from the car to the financing. I can't speak enough about them. Everything they promised, they delivered. They are good on their word and made me feel like a valued customer! I never got that feeling from Lexus (Park Place). Too bad for Lexus. LOVE my 2017 Acura RDX! It drives like a dream from its performance, luxery, technology, and great value!!! Sincerely, Constance More

Excellence and very professional I was shopping for a late model Toyota 4Runner, and I have visited quite a few different dealerships, including a few Toyota dealerships. When I firs I was shopping for a late model Toyota 4Runner, and I have visited quite a few different dealerships, including a few Toyota dealerships. When I first arrived at Goodson Acura, from initial greeting through the doors to discussion on the interested vehicle, everyone with the dealership was very professional and personable to me. I subsequently visited a couple of Toyota dealerships after my initial visit with Goodson Acura, and I got treated much better by Goodson Acura in trying to buy a Toyota than with either of the Toyota dealerships I visited. The impression I got from Goodson Acura was they were trying to earn my business by selling a good condition vehicle of my choosing, while either of the Toyota dealerships’ sales were just trying to strike a deal with whatever they have on their lots. I found comparable 4Runners (by year, model, mileage and price), but I felt most comfortable with Goodson Acura’s inventory than all the others that I have visited. Goodson Acura has earned my business. Also, my sales rep was willing to go the extra mile to help me to surprise my husband, what more can I asked for. More

Great experience Last week I purchased a car from Dave Chiles at Goodson Acura. This is my 6th used car purchase and by far the best car buying experience! Dave Chil Last week I purchased a car from Dave Chiles at Goodson Acura. This is my 6th used car purchase and by far the best car buying experience! Dave Chiles was terrific to work with. He quickly worked out a very fair price for my trade in and purchase. He took his time to go over every aspect of the car I was buying. A few days after purchasing the car I received a call from him inquiring if I was happy with the car. I would highly recommend Goodson Acura. Go see Dave Chiles. More

Low pressure sale. Very helpful Just want to say thanks to Bart, and Dave who backed him up helping me through the process. Very courteous and accomodating. My purchase experience wa Just want to say thanks to Bart, and Dave who backed him up helping me through the process. Very courteous and accomodating. My purchase experience was excellent. More

Loved the first experience we went back for a second! We purchased an Acura from Goodson in June 2015 working with Dave Chiles. The experience was low pressure and quite pleasant. This year we decided t We purchased an Acura from Goodson in June 2015 working with Dave Chiles. The experience was low pressure and quite pleasant. This year we decided to buy another Acura and the first thing we did was call Dave Chiles at Goodson again. This time wasn't any different. The process was quick and easy and we really appreciated the time taken with us. More

Great First Car Buying Experience During my car shopping experience, I was looking at 3 different vehicles all in the same category. However, Wade and the team at Goodson Acura were ex During my car shopping experience, I was looking at 3 different vehicles all in the same category. However, Wade and the team at Goodson Acura were exceptional and really took the time to convince me that this car was for me. As a former Acura TSX driver, I was already familiar with Acura's dependable reputation, but Wade went out his way to throw in some extra perks to make the deal a little sweeter and something we just couldn't resist. He personally picked up the car from another local Acura dealer, because Goodson didn't have the interior-exterior color combination I wanted. He also waited in the midst of a storm for me to bring in my previous car for trade-in value assessment and stayed long after close to finish the deal. I even left with a full tank of gas. Overall, I'm very pleased with Wade and Goodson Acura's service and will continue to be a loyal Acura driver. More

Very Good Everything that Samara said was exactly the way it was. Samara was very professional and pleasant to work with, she even made a house call to bring u Everything that Samara said was exactly the way it was. Samara was very professional and pleasant to work with, she even made a house call to bring us the vehicle to look at. We would highly recommend her. More

Fairly Pleasant New Car Buying Experience Walking in with some research in hand. Greeted by Von M. Test drove a base model 2016 MDX as I intended. I don't know what the impression the general Walking in with some research in hand. Greeted by Von M. Test drove a base model 2016 MDX as I intended. I don't know what the impression the general public has on car salesmen but Von is a very personable car rep. I can't say the same with others in the same dealership who have had some sort of business to do with me though. Granted, Von is only the first liner. He has all those other higher-up position people behind him. They will throw a tons of numbers and options that you mostly will never need. Just know what you want and stand firm on your ground. Von will work hard for you to get it. I was able to negotiate on my own terms and to get what I thought was fair. You, as a consumer, just have to do your own research, know what you want and, more importantly, what you need as well as what you can afford. If you happen to have the need to check out any new Acura at this location, ask for Von Moore (get his number and call/text. They all have emails but they don't check them as often as you and I do). More

Excellent Customer Service + Wonderfu car buying experience! Top 3 words to describe this dealership are EXCELLENT, EXCELLENT, EXCELLENT! I was referred by a couple of co-workers that had bought from this locati Top 3 words to describe this dealership are EXCELLENT, EXCELLENT, EXCELLENT! I was referred by a couple of co-workers that had bought from this location and the experience was nothing short of amazing. From the time I walked in, to the time I left the lot with my brand new car, I was treated with nothing less than EXCELLENT customer service. Mr. Wade West was my new car sales consultant. He was extremely knowledgeable, courteous, and all around great person to work with during this entire process. I even had the New Car Director, Jose Herrera and the General Sales Manager, Chip Cottingame take time out of their busy schedules to introduce themselves. They without a doubt worked to get me a great deal on my brand new car. As someone that truly values customer service, this place is by far the BEST place I had visited during my car buying process. I was greeted by everyone that I met with a positive vibe and a friendly smile. I never once felt pressured to make a decision that I wasn't ready for and have nothing but great things to say about this dealership and its staff. I am very pleased and would recommend this place to anyone and everyone that is looking for a new or pre-owned vehicle. They really take care of you like family and make you feel right at home! More

Great service as always!! Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. Prompt and polite staff. Everyone eager to help. Second vehicle from them and they make it easy to do business with. More