Goodson Acura of Dallas

Tire replacement Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my c Erica Lamkin was my service advisor and was able to resolve my situation in a speedy and courteous manner. Ms Lamkin was very knowledgeable about my car and went beyond my initial concern to ensure there were no other problems that I was not aware of. I chose my first Acura many years ago for its safety features as my job involved a lot of traveling. I continue to stay with Acura for its excellent service that keeps me safe on the road. More

No Pressure Buying Experience. Courtney and the pre-owned department staff were fair and accommodating. We felt a part of the Goodson family as soon as we walked in the dealership. Courtney and the pre-owned department staff were fair and accommodating. We felt a part of the Goodson family as soon as we walked in the dealership. After the sale follow up was nice and attention to details were excellent. Would definitely recommend to anyone who is looking for a great deal and low pressure buying experience. More

Very helpful , welcoming n smiling faces. They make u feel important , take care of u n ur car in decent timing. I really appreciate Robby for taking care of me wh , welcoming n smiling faces. They make u feel important , take care of u n ur car in decent timing. I really appreciate Robby for taking care of me whenever I stop by. Thank you for everything that you guys do!! More

Best Service! I purchased my ILX from another deal, but started bringing it to Goodson Acura last year. Since then I have been impressed with the level of professio I purchased my ILX from another deal, but started bringing it to Goodson Acura last year. Since then I have been impressed with the level of professionalism and service every time I'm there! My Service Advisor, Erica, is amazing! She always goes above and beyond to help me out with as little or as much service as my car needs (and lately due to my own fault the car has needed a bit of work :) All the staff here is great and I would recommend them to anyone needing a 5 star experience for service on their car! More

Great, friendly, speedy, service Johnathan was very respectful and went into detail on what all would be done to my vehicle. Always kept me up to date on the status of the repairs and Johnathan was very respectful and went into detail on what all would be done to my vehicle. Always kept me up to date on the status of the repairs and even went out of his way to save me some money by finding a coupon for me and worked with me on pricing. He got me in and out very quickly. He had the loaner pulled up quickly and had my vehicle ready to go when I went to pick it up. More

Excellent service and customer care I have had nothing but wonderful service from Goodson Acura. Khang Nguyen and Robby Robertson have helped me numerous times, always with the best care I have had nothing but wonderful service from Goodson Acura. Khang Nguyen and Robby Robertson have helped me numerous times, always with the best care. More

Great service Great customer service staff and friendly faces and fast service. Make you feel like you the only customer. Clean cozy lobby with lots of drinks . Great customer service staff and friendly faces and fast service. Make you feel like you the only customer. Clean cozy lobby with lots of drinks . More

40k Service visit Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and repaired free of charge. Will bring my car here for all of it's service needs. More

Painless, enjoyable car buying experience We recently purchased an Acura from Goodson and are completely satisfied with our entire experience. At no time during the experience did we feel pre We recently purchased an Acura from Goodson and are completely satisfied with our entire experience. At no time during the experience did we feel pressured or ill at ease. Courtney was one of the nicest, easy-going people ever and was super to work with! More

Service Department My 2015 TLX is in the repair for the 2nd time because the 1st repair was done incorrectly. They drive these cars every and all day, so they shouldn't My 2015 TLX is in the repair for the 2nd time because the 1st repair was done incorrectly. They drive these cars every and all day, so they shouldn't have given me something that obviously was noticeably wrong. The engine was making sounds I have never heard, the steering wheel was not properly aligned, and the transmission was not shifting properly. The body shop placed me in a loaner car, well it's now New Years Weeekend and I have plans to go out of town with friends. My rental car agreement had 150 miles per day on it, so as a courtesy I called and inquired would it be a penalty. I was told I would have to speak with the Service Manager for loaner cars. Once I spoke with Robby, he told me that it would be a penalty if I drove over the allotted mileage. He then says, well if I can make your car ready by 4pm or 5pm today, can you wait on it. I then say no I can't but I can make other arrangements for travels. I stated that I didn't want my car to be rushed because it should have been fixed properly the first time. I am very LIVID that they would rather rush work than to have miles put on their loaners. It is NOT MY FAULT!!! I may have to take my all my business to David McDavid! More