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Goodson Acura of Dallas

Dallas, TX

4.9
1,547 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,547 reviews

January 03, 2017

40k Service visit Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and More

by Lindseybella007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Goodson Acura of Dallas responded

Lindsey, thanks for the kind note! We look forward to earning additional service business from you in the future. Let us know when it comes time. Have a lovely start to your 2017! Thanks again.

January 02, 2017

Painless, enjoyable car buying experience We recently purchased an Acura from Goodson and are completely satisfied with our entire experience. At no time during the experience did we feel pre More

by Elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney C
Jan 03, 2017 -

Goodson Acura of Dallas responded

Elle, thanks for the kind note! We're so pleased to have you as a customer. Let us know when it comes time for service. We're eager to serve you again! Thanks again and Happy New Year!

December 30, 2016

Service Department My 2015 TLX is in the repair for the 2nd time because the 1st repair was done incorrectly. They drive these cars every and all day, so they shouldn't More

by jayq4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robby Robertson
Jan 03, 2017 -

Goodson Acura of Dallas responded

So sorry about the delay on your service. Unfortunately, it is an insurance issue with our provider regarding allowing our loaner fleet to leave the state of Texas. We do appreciate your patience in the matter and understanding of policies in place regarding our limitations with loan cars. We'll have your issues worked out and ready for pick up very shortly. Thanks again.

December 29, 2016

Service work needed. Took veh in for service needs and my experience was great. Hats off to Richard F, Dane U and Brian G.Will be soon for my next visit. More

by MATT WESTBROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian G Master Tech, Dane Uter, Richard Furcht
Dec 29, 2016 -

Goodson Acura of Dallas responded

Matt, thank you for the kind note! We're pleased to hear that Richard, Dane, and Brian were able to assist you and get you squared away. Thanks for taking the time to drop us a note and let us know when we can assist you next! Thanks again!

December 27, 2016

TLX Lease Would highly recommend this dealership if considering buying or leasing an Acura. I worked with Brent Davis on my TLX lease, who was very knowledgeabl More

by Kdevore4550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lopez , Brent Davis
Dec 28, 2016 -

Goodson Acura of Dallas responded

A big congrats on your TLX! Thanks for stopping by to share your experience with Brent. We're pleased that you're enthralled with the car and just know we're always here to help. Let us know when we can serve you next. Thanks again!

December 11, 2016

Inspection Goodson has a great service group and I highly recommend them. They are friendly, professional, patient and take the time to actually do the service r More

by Keith in Dallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augustine Oboh, Christian Tunnell
Dec 14, 2016 -

Goodson Acura of Dallas responded

Keith, thank you so much for the kind endorsement of both our sales and service teams. We sure appreciate the opportunity to serve you and your wife and look forward to many additional years moving forward. Let us know when that lease is wrapping up and we'll be sure to show you loyalty leases for current Acura drivers! Thanks again and see you next time!

November 30, 2016

Scheduled Oil Change/Tire Rotation Service I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a t More

by art kimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Furcht
Dec 01, 2016 -

Goodson Acura of Dallas responded

Art, thank you for the kind endorsement of your experience with Richard! We sure appreciate the feedback and will be sure to pass the message along to Richard and our management. Thanks again!

November 22, 2016

Very professional and nice waiting area Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to th More

by Tim Corder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Goodson Acura of Dallas responded

Tim, thank you for the kind note. We appreciate you taking the time out of your day to let us know how we did. We sure appreciate the mention on Jonathan Valdez and will be sure to pass the message along to him and our management. We look forward to serving you again next time! Thanks again and have a great week!

November 16, 2016

Jonathan was very professional and helpful Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we h More

by Ted- Tlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

Goodson Acura of Dallas responded

Ted, congrats on your TLX and thank you for your kind note regarding your experience with Jonathan! We sure appreciate your business and your feedback and look forward to seeing you in the service drive when it comes time. Thanks again and have a great week!

November 14, 2016

Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and More

by Jennilex1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Goodson Acura of Dallas responded

Thanks for bringing your MDX in for service! We are so pleased to hear that Jonathan was able to assist you and get you squared away. Let us know when we can serve you again next. Thank you!

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