Goodson Acura of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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40k Service visit Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and Received excellent service during my recent 40k oil change/service visit. Found a large nail in my rear passenger tire which they promptly removed and repaired free of charge. Will bring my car here for all of it's service needs. More
Painless, enjoyable car buying experience We recently purchased an Acura from Goodson and are completely satisfied with our entire experience. At no time during the experience did we feel pre We recently purchased an Acura from Goodson and are completely satisfied with our entire experience. At no time during the experience did we feel pressured or ill at ease. Courtney was one of the nicest, easy-going people ever and was super to work with! More
Service Department My 2015 TLX is in the repair for the 2nd time because the 1st repair was done incorrectly. They drive these cars every and all day, so they shouldn't My 2015 TLX is in the repair for the 2nd time because the 1st repair was done incorrectly. They drive these cars every and all day, so they shouldn't have given me something that obviously was noticeably wrong. The engine was making sounds I have never heard, the steering wheel was not properly aligned, and the transmission was not shifting properly. The body shop placed me in a loaner car, well it's now New Years Weeekend and I have plans to go out of town with friends. My rental car agreement had 150 miles per day on it, so as a courtesy I called and inquired would it be a penalty. I was told I would have to speak with the Service Manager for loaner cars. Once I spoke with Robby, he told me that it would be a penalty if I drove over the allotted mileage. He then says, well if I can make your car ready by 4pm or 5pm today, can you wait on it. I then say no I can't but I can make other arrangements for travels. I stated that I didn't want my car to be rushed because it should have been fixed properly the first time. I am very LIVID that they would rather rush work than to have miles put on their loaners. It is NOT MY FAULT!!! I may have to take my all my business to David McDavid! More
Service work needed. Took veh in for service needs and my experience was great. Hats off to Richard F, Dane U and Brian G.Will be soon for my next visit. Took veh in for service needs and my experience was great. Hats off to Richard F, Dane U and Brian G.Will be soon for my next visit. More
TLX Lease Would highly recommend this dealership if considering buying or leasing an Acura. I worked with Brent Davis on my TLX lease, who was very knowledgeabl Would highly recommend this dealership if considering buying or leasing an Acura. I worked with Brent Davis on my TLX lease, who was very knowledgeable and easy to talk to. He was honest with me and did not pressure me into making a decision I might regret. Overall a quality dealership! More
Inspection Goodson has a great service group and I highly recommend them. They are friendly, professional, patient and take the time to actually do the service r Goodson has a great service group and I highly recommend them. They are friendly, professional, patient and take the time to actually do the service right. Also, there's not a mob at the door for a free car wash like up the street. Excellent service. The sales group are also fair and without pressure. I bought a 2015 RDX, great vehicle, and now as my wife's (other brand vehicle) is coming off her 3 year lease, so we are considering adding a new Acura sedan to out family fleet... in most part to my experience with Goodson. 5 star first rate! Keep up the Great work! More
Scheduled Oil Change/Tire Rotation Service I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a t I had the pleasure of having Richard Furcht as my service advisor. I decided to wait for the service to be completed. Richard kept me updated on a timely basis. Richard explained the various items that arose during the inspection, etc., and I agreed to have several additional services completed. Richard is very professional and knowledgeable in all aspects of service. Richard is a true asset to the Goodson Acura organization. Regards Art Kimi More
Very professional and nice waiting area Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to th Service quality is top notch. I typically just drive in. Issues are dealt with quickly. Service staff is consistently professional, which speaks to their training. Work is itemized and reviewed with me beforehand. Even the waiting room is pleasant. Car is washed after. I cannot think of any areas needing improvement. This is luxury service. More
Jonathan was very professional and helpful Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we h Jonathan was very detailed and very attentive to his service He called to update us on repair also offered to deliver the car himself since we had drove up there and found a few small details that required to leave the car again Overall great customer service from him More
Service Center I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and I took my Acura MDX in for service and I was so impressed! Johnathan Valdez was very professional and knew everything! I had the best experience and will return for all my car needs! Thank you Goodson Acura of Dallas for being so awesome!!!! More