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Goodson Acura of Dallas

Dallas, TX

4.9
1,549 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,549 reviews

February 21, 2017

Awesome Service Khang and the rest of the service team are always great and provide the best customer service anywhere. I've been to other Acura dealerships outside o More

by THE RL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porters are always very friendly as well. (Marcos), Robby Robertson
Feb 21, 2017 -

Goodson Acura of Dallas responded

Thank you for 14 years of business and thank you again for taking the time to stop by and share your note. We appreciate your business and look forward to another 14 years! Thanks again and we'll see you next time.

February 21, 2017

Great Experience! Friendly, helpful, efficient, and catered to my needs before me having to even ask. I came in with two small children and they transferred my carseats More

by Lyndsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sanchez was wonderful! 5/5! He's kind and good hearted, you can't teach that. Thanks, Steve!, Robby Robertson
Feb 24, 2017 -

Goodson Acura of Dallas responded

Lyndsey, we appreciate you! Thanks for choosing Goodson Acura and thanks again for bringing your kids! We're set up for families and glad you felt comfortable and enjoyed your loaner. Thanks again and we'll see you next time!

February 21, 2017

Great Goodson did a great job and they made it easy for me to get my vehicle serviced. They promised it would be around an hour for an oil change and tire More

by Emb0091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We're pleased it was easy and look forward to serving you again on the next trip. Thanks again!

February 16, 2017

After sales maintenance I was in the Goodson dealership recently for an oil change. It is very surprising to me the care I receive from Robby Robertson and his team. I have More

by Ms. Fudge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 20, 2017 -

Goodson Acura of Dallas responded

Thank you for bringing your RDX in for service! We sure appreciate the opportunity to service your vehicle and serve you! Let us know when we can be of assistance next! Thanks again.

February 14, 2017

service visit went in for my regular service and to check on a strange noise. service advisor took a test drive to verify the problem. Turned out to be an expensiv More

by andys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Tunnell
Feb 15, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us. We're pleased to hear your issues were resolved in a timely manner and look forward to serving you again next time. We'll be sure to pass your message along to Christian and our management. Let us know when we can assist. Thanks again!

February 13, 2017

Excellent services! Goodson Acura made is easy and pleasant as well as providing great repair to my car. I especailly appreciated that they could shuttle me to my job. More

by leslien417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 14, 2017 -

Goodson Acura of Dallas responded

Leslie, thanks for doing your repair with us! We're pleased the experience went smoothly and we're always here for you when the need arises next time. Thanks again!

February 13, 2017

Exceptional service two years in a row! Best service experience ever. Jasmin, Erica, and Robby are exceptional. I have been going to them for regular checkups for two years in a row now. More

by tomdkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Thomas, Erica Lamkin, Robby Robertson
Feb 14, 2017 -

Goodson Acura of Dallas responded

Thank you for the praise! We'll be sure that Erica, Robby, Jasmine, and our management see your kind note. Thanks again and let us know when we can serve you next. Have a lovely rest of the week!

February 13, 2017

Outstanding Professional Service We had a very low tire. We are 35 miles from our original dealer but had an warranty. We did not have a choice but to go to Goodson. I am glad we did. More

by DAK FAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 14, 2017 -

Goodson Acura of Dallas responded

While we may not be the closest dealership to you, we're very pleased that we had the opportunity to serve you and fix your tire. We're here when you need us and look forward to the next opportunity to assist you. Thanks again!

February 13, 2017

great service Friendly, great service, and efficient.Jonathon was very helpful and informative. Excellent customer service. Waiting area was clean and comfortable. More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Goodson Acura of Dallas responded

Thank you for servicing with us! We'll be sure that Jonathan and our management sees your kind note. Thank you again and let us know when we can serve you next. Have a blessed rest of the week.

February 09, 2017

Professional Always a great experience. Even when your oil change turns into a $1500 dollar repair/replace. I don't feel like I am getting ripped off there. More

by Bwana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmin Arranza
Feb 13, 2017 -

Goodson Acura of Dallas responded

Thanks for servicing with us. We appreciate your business and your feedback. Please let us know when we can assist you next. Thanks again and see you next time!

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