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Goodson Acura of Dallas
Dallas, TX
1,614 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,614 reviews
April 11, 2018
Perfect experience From the first email exchange to driving off the lot, our experience was flawless. Thank you Dave for everything. You made the entire process unders From the first email exchange to driving off the lot, our experience was flawless. Thank you Dave for everything. You made the entire process understandable and painless. More
by Afox9
Employees Worked With
April 10, 2018
B1 maintenance Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. Received printed copy of inspection results. Jonathan found coupons for the wiper blade replacements & oil change. Free wash, too. More
by Stella K
Employees Worked With
March 28, 2018
Routine maintenance but in a hurry Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I cant ask for anything more than that. More
by F. Howard Manning
Employees Worked With
Hayley Jones
March 28, 2018
Update on software and brake issue Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very pleased. The service technician drove my car and accurately assessed the brake problem because now my car drives very smoothly. Thank you More
by Cacura
Employees Worked With
Technician with Acura for 30 yrs. I didn't get his name, Hayley Jones
March 26, 2018
Wonderful!!! The sales person, manger and staff were very friendly, helpful, pleasant, and easy to work with. I left with a very happy and positive experience. The sales person, manger and staff were very friendly, helpful, pleasant, and easy to work with. I left with a very happy and positive experience. More
by Sue
Employees Worked With
Chistopher Mayfield , Matt Farr , Cassi Agler
March 24, 2018
Great Service I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the r I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the road quickly. More
by Tmuscato
Employees Worked With
March 20, 2018
In and Out with no Hassles. Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It always took 3 hours for an oil change while I waited. My Service advisor at Goodson, Robby Robertson always has me in and out in a timely manner, never waited over 30 to 45 min. Robby never tries to tell me I need something done to my vehicle that doesn't need to be done. They/He are fair and honest, no hidden costs. Robby is very welcoming and personable. Oh and they washed and vacuumed my MDX, it was looking good when it came back to me. Now that is what I call excellent service. Thanks Robby!! Cheryl W. More
by Cheryl
Employees Worked With
Robby Robertson
March 19, 2018
Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with your car service! More
by Dallas
Employees Worked With
March 16, 2018
Good customer service everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. More
by Aroberts
Employees Worked With
I think service employee name was Lashon, she had a blonde bob hairstyle. , Lashon Avery
March 13, 2018
Quick service Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. More
by RDCLARK
Employees Worked With
Eric Johnson
