Goodson Acura of Dallas

Most pleasant car-buying experience of my life! . From our sales associate, Tim, to the business manager, the entire process was professional, transparent, and completely low-pressure. We were purch . From our sales associate, Tim, to the business manager, the entire process was professional, transparent, and completely low-pressure. We were purchasing from out of state, and the team made what could have been a complicated process incredibly easy. Tim was responsive, knowledgeable, and never pushy. He answered every question promptly, provided detailed information and photos when requested, and kept us informed throughout the transaction. The dealership was straightforward with pricing, honored their commitments, and made us feel valued as customers from start to finish. Buying a vehicle remotely requires a great deal of trust, and Tim and the team exceeded our expectations. I would not hesitate to purchase another vehicle from this dealership in the future and highly recommend them to anyone, especially out-of-state buyers. More

I got really frustrated with the whole car buying experience and started searching online for the best dealerships in the metroplex. I came across a website that rates dealerships on their transparen experience and started searching online for the best dealerships in the metroplex. I came across a website that rates dealerships on their transparency (DealRater) and Goodson was rated at the top of the list. Honestly, I didn’t have high hopes and hate the drive to Dallas, but I was getting worn down, was ready to buy and would prefer giving my business to a dealership that wasn’t using fake prices to lure customers. So, I reached out to Goodson, set up a test drive and everything went quickly and smoothly from there. Specifically, I would like to extend our gratitude to Courtney for making this experience such a positive one. We shopped around at, at least, six dealerships and finally found Courtney at Goodson and the difference in experiences with other salespersons is glaring. Because of him, we will always start at Goodson Acura for our future car buying endeavors. I doubt there would be any reason to look anywhere else. I highly recommend giving Goodson Acura a try. (I also posted this on Google reviews) More

Excellent service and Khang was the best. Better than Sewell and that’s hard to beat. Better than Sewell and that’s hard to beat. More

Very easy to get in and out. Service Tech was awesome to deal with. She made everything very easy for me. Service Tech was awesome to deal with. She made everything very easy for me. More

Great experience from getting picked up at the airport to paperwork and out the door in less than an hour. paperwork and out the door in less than an hour. More

Courtney and the Goodson team, made purchasing my RDX so easy. Courtney was very patient while explaining the technology of the vehicle. They put buying a car into a whole new realm! easy. Courtney was very patient while explaining the technology of the vehicle. They put buying a car into a whole new realm! More

We have the best service advisor Jonathan and operator Darlene..You are in great hands! Darlene..You are in great hands! More

My car was indicating I was needing maintenence. Because weather was expecting to become bad,I took it in.Knowing it will take longer without appt.,I was really surprised the car was ready in an hour Because weather was expecting to become bad,I took it in.Knowing it will take longer without appt.,I was really surprised the car was ready in an hour.Appreciate it so much More

Good customer service, but the work (recall) took longer than Acura said it would in their mass mailing. This needs to be addressed up the chain. Many technicians were new to this replacement so it was not than Acura said it would in their mass mailing. This needs to be addressed up the chain. Many technicians were new to this replacement so it was not a quick fix. My service agent, Eric Johnson, was very apologetic and handled it very well. More

Customer service excellent My service advisor mr jonathan Alway take care of me. He is knowledgeable. 5***** jonathan Alway take care of me. He is knowledgeable. 5***** More