Good Brothers Dodge & Ram

I went in to help my uncle buy a new Durango and met Pat McCarthy. Throughout the process, Pat was helpful, professional, and fair. The first day, we had also cross-shopped a Grand Cherokee from Quirk and McCarthy. Throughout the process, Pat was helpful, professional, and fair. The first day, we had also cross-shopped a Grand Cherokee from Quirk and a Pathfinder from Coastal. Of the three, Good Brothers was by far the best dealership experience. Finding a Durango in bright red was no small task, but Pat and the manager Tim were eager and willing to do everything possible to make it happen. The true highlight of the experience, however, was how low-pressure the entire deal was. While other dealerships were asking "if I can find one in red, will you buy today?," or "what we have on the lot changes every day, and if you don't act now you'll miss out," Pat understood that we wanted to exhaust every alternative to ensure the choice we were making was the right one. In fact, the only time we heard "what can I do to make you buy today?" was when the manager made a joke about how Good Brothers DID NOT do business that way. The negotiation process was smooth and commendable, with Tim Good even offering to call in a favor (based on volume sold) from Chrysler to make the deal happen. In the end, we got everything on the list for a price that was more than fair. I would absolutely recommend Good Brothers for a new Dodge. More

I went to Good Brothers because Dan DiGravio worked at the dealer I bought my last Charger at, Weber Dodge. Unfortunately, they closed down years ago. My positive experience with him during my previous pu the dealer I bought my last Charger at, Weber Dodge. Unfortunately, they closed down years ago. My positive experience with him during my previous purchase came to mind when it came time to upgrade to a new ride. He gave me a fair trade offer, higher than Autotrader's trade marketplace estimated. He explained all of the fees and details of the deal clearly. He assigned Shawn Turner to handle the delivery of the car, handle some of the paperwork and details. The remaining paperwork was done by Jack Hart, and he explained the available Chrysler service contracts clearly (I did not buy a service contract, possibly at a later time.). They did not have a car with the equipment/options I wanted, I found one through Autotrader and they agreed to get it for me. They went all the way to Attica, NY (near Buffalo) to pick the car up and bring it back!!! Set up delivery for the following Saturday, and it went seamlessly. Went back the following Monday for the registration and state inspection, and I was in and out in 15 minutes. I would definetely recommend Good Brothers Dodge to my friends and family. I am enjoying my new 2011 Charger R/T AWD I purchased. More

Be careful, past experience was that they were pushy on maintenance service that did not agree with the vehicle maintenance book, this is what soured me Had I gone with their recomendations, my cost of ow maintenance service that did not agree with the vehicle maintenance book, this is what soured me Had I gone with their recomendations, my cost of ownership would be costing me a fortune. All this took place before FIAT took over the reigns. I have a friend who agrees with me, we both have dodge pickups and went there for service, because we had no other choice. The only other dodge dealer left in the area (South Shore Chrysler Jeep Dodge) apparantly filed for bancruptcy a year ago, and they have a terrible rating also. Chrysler really screwed up when they made their dealer cuts. I probably will buy a different brand next time, mainly because their aren't many dealers left in my area. I might give them 1 shot if I decide on another Dodge. More