Good Brothers Dodge & Ram
South Weymouth, MA
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Car was a lemon, service department was incompetent. Staff was more than accommodating selling me the car; then when it broke they couldn't be bothered to help. Mind you this was a brand new car. At less Staff was more than accommodating selling me the car; then when it broke they couldn't be bothered to help. Mind you this was a brand new car. At less than 9k, the engine was having trouble (revving and going back down almost like you were pumping the accelerator). Took it to the Shop, they gave it back dating nothing was wrong. It was 100% normal. Less than 40 miles later the check engine light came on. Took it in again, this time they redid the throttle body assembly. Helped but didn't completely fix the issue. Sales couldn't be bothered to help trade me out of it. Ended up setting the lemon with Chrysler. Last time I buy a Chrysler, and definitely the last car I buy here. More
Worst service department in the universe The service department is totally interested in xxxxxxx the money from your pocket. I brought my car in for service in the am and was called in the The service department is totally interested in xxxxxxx the money from your pocket. I brought my car in for service in the am and was called in the late afternoon and told they road tested my car for 20 minutes and could not duplicate the problem. I was charged $110 and as I was driving out of their lot the problem happened immediately. I was asked to leave it for the next day to repair it. I explained that I was leaving on a business trip the next day afternoon and they promised it would be repaired by noon. As of 1:00 my car had not even been looked at. I can live with a repair bill but cannot recommend Good Brothers because of false promises. I was also told that my repair would not be guaranteed to fix the problem but it would be a good place to start and with enough money spent, in time I could have a repaired car. DON'T GO THERE FOR SERVICE !!!!!!!!!! Bb More
Great service good family dealership Great people to work with, nice comfortable family dealership makes for an enjoyable hometown experience. Very competitive pricing and definitely over Great people to work with, nice comfortable family dealership makes for an enjoyable hometown experience. Very competitive pricing and definitely over delivered. Much better than big box dealer groups, owners are very accessible and personable and take an active interest in day to day business and their customers. I love my new truck even more than I thought. Thank you Tim & Gerry 3 More
Hands down, BEST dealership experience I've ever had. I had the greatest experience at Good Brother's Dodge in South Weymouth. I was looking for a 2014 Dodge Ram Tradesman/Express 1500 Work Truck. They I had the greatest experience at Good Brother's Dodge in South Weymouth. I was looking for a 2014 Dodge Ram Tradesman/Express 1500 Work Truck. They had one in stock that was right in my price range. I called the dealership and spoke with Justin Boyd, who told me to come on down so we could test drive the vehicle and talk about some things. He was awesome! I told him I was very interested in the truck, however, wasn't ready to buy today. He said "no problem, everything is on your terms". He treated me with the utmost respect, and there was absolutely no pressure at all to fill out any paper work or make any sort of decision regarding the purchase of a new vehicle. NO PRESSURE! Everyone was wicked friendly and helpful there. There were no slick talking car salesman, no game playing as far as the price range I wanted to be in, etc. Everything was on my terms, I told them what I wanted and what I wanted it for, and they made it all happen. No lies, no problems, NO STRESS!!! Just a great experience. Justin spent a few days with me figuring everything out and was very patient with me and my often indecisive attitude. Justin put all the cards on the table and made sure any questions I had were answered. If you are looking for a no pressure, 100% honest dealership, do yourself a favor and go visit Justin and the rest of the unbelievable staff at Good Brothers Dodge in South Weymouth -- you won't be sorry! Thank you! More
Best dealer in MA. A++++++++++ Tim good and the staff are excellent I recommend them to everyone. We sat down and it was a very pleasant experience.Wow a honest dealer! Tim good and the staff are excellent I recommend them to everyone. We sat down and it was a very pleasant experience.Wow a honest dealer! More
This dealership was the most honest and helpful dealer we have ever dealt with. During our purchase of our used Dodge Ram they went out of their way to make sure they did there best by us. We even showed u have ever dealt with. During our purchase of our used Dodge Ram they went out of their way to make sure they did there best by us. We even showed up to sign the papers and the price they had given us went down in the monthly payment. I would highly recommend this dealer. More
Customer Service and Price Point are the two MAJOR things I look for in a dealership. Upon entering Good Brothers I was greeted with a smile and treated with respect. I'm not a person to 'play the game' and I look for in a dealership. Upon entering Good Brothers I was greeted with a smile and treated with respect. I'm not a person to 'play the game' and go back and forth about vehicle pricing. I explained what my budget was and that I could not go any higher, so please do not come back with finding a happy medium,for example; "if we do this - will you do that", etc.,etc.... Every dealership out their knows how much they can sell a car for and every time it's nickle and dime tactics. Good Brothers respected my wishes, kept all emotion out of the equation and SOLD me a car on my terms and with my conditions (that I stated up front, immediately after the testdrive). I appreciated everyone taking the time and going the extra mile to get me into this car!! I LOVE MY NEW CAR!! Each person a pleasure to do business with and they KNOW their vehicles!! Absolutely NO HASSLES -or- hasseling by employees. A car shoppers dream ~ upfront, straightforward, no haggling and totally professional business people!!! I HONESTLY RECOMMEND and will continue to recommend Good Brothers Dodge. AWESOME DEALERSHIP!!! PS: my 1st visit to Good Brothers and after this experience, I'll never go anywhere else! More
First time buying from this dealer. I found the Ram 1500 I wanted on-line on their lot, they gave me information over the internet quickly. Went down to Weymouth from Beverly, they had the truck ready. To I wanted on-line on their lot, they gave me information over the internet quickly. Went down to Weymouth from Beverly, they had the truck ready. Took a quick ride, went for some lunch, came back, signed the paperwork and I had my new truck. The honored and fulfulled all commitments. Kevin Schuster, Jack Hart, and the entire team, Thank you Edward L More
My husband and I decided for Christmas this year we were going to trade in our old car / truck for new ones. After exhaustive research, we decided he wanted a Ram truck and I was going to get a Mazda 3. W going to trade in our old car / truck for new ones. After exhaustive research, we decided he wanted a Ram truck and I was going to get a Mazda 3. We went to Good Brothers for the Ram 1500. They had the exact truck he wanted so the entire transaction was a breeze. During that sale, Pat suggested I should take a look at the all new Dart - and I was suprisingly impressed! Guess what....we are both driving new Dodge's Thank you Pat, for taking the time, and making the effort to help both of us happy new car owners. More
While I was on vacation in MA for Thanksgiving (from Florida) the engine in my car blew. Knowing I was on a tight schedule to get back to Florida a family member suggested I visit good brothers, so I di Florida) the engine in my car blew. Knowing I was on a tight schedule to get back to Florida a family member suggested I visit good brothers, so I did. And thank goodness I did! Pat was so helpful got me into a great truck. Now I'm back in Florida with time to spare and a great new vehicle. More