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Goldstein Subaru
Albany, NY
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317 Reviews of Goldstein Subaru
Kevin sold us our car and was wonderful to deal with. The service people are always lovely and do their best to keep within their time estimates. The service people are always lovely and do their best to keep within their time estimates. More
Various success here. Won't get into now but I ended up contacting Subaru national customer service about one of the situations and for almost a year started using other d Won't get into now but I ended up contacting Subaru national customer service about one of the situations and for almost a year started using other dealerships in the area. Came back a few months ago and yesterdays resolution of my problem was the third time in the last 4 months I received very good service for three different things. Service advisor for yesterday's work got me an appointment in less than 24 hrs as I was driving out of state in 2 days and would be away for a month. Very amazed and satisfied. I will continue to use this dealership as my primary going forward...but subject to change. More
Recently I had battery problems on my 2021 Subaru Outback. I contacted Goldstein and they asked that I drop it off so they could assess and test the battery. They found it needed replacement and it Outback. I contacted Goldstein and they asked that I drop it off so they could assess and test the battery. They found it needed replacement and it was fully covered under my new car warranty. Also, they replaced it with a larger battery of greater capacity than the original. Because the higher capacity battery was larger than the original, they also installed a larger tray to accommodate it. Fortunately, Subaru made provision not merely with getting me through the original 3 year 36 month period, which was fast approaching, but provided a more powerful battery to better meet the electrical demands of the high technology required today. More
Goldstein Subaru consistently assists in times of need. Today's example is I had a last minute issue. No appointment, they not only accommodated me day of they got the problem fixed in the same day. Sandy Today's example is I had a last minute issue. No appointment, they not only accommodated me day of they got the problem fixed in the same day. Sandy and the whole team are great! I would highly recommend Goldstein. More
Great same day service experience for my Subaru. Staff were great and loved the use of video to see the tech’s analysis and repair recommendations. Staff were great and loved the use of video to see the tech’s analysis and repair recommendations. More
Goldstein Subaru has never dissappointed me. I've purchased 5 cars from them and have always been pleased with the sales staff and the service. I've purchased 5 cars from them and have always been pleased with the sales staff and the service. More
Got to Goldstein Subaru on time and was out of there 50 minutes later. Got an oil change, rotated tires and air filters replaced. Tim, the service rep was knowledgeable and pleasant. minutes later. Got an oil change, rotated tires and air filters replaced. Tim, the service rep was knowledgeable and pleasant. More
Always a great experience. Drove in for express oil change. In and out in 30 minutes. Best price in town for synthetic oil change.. Staff is always friendly snd knowledgeable. Drove in for express oil change. In and out in 30 minutes. Best price in town for synthetic oil change.. Staff is always friendly snd knowledgeable. Highly recommend the Goldstein group. More