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Goldstein Subaru
Albany, NY
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317 Reviews of Goldstein Subaru
Happy as can be.. Dealing with Goldstein Subaru is comfortable and easy with people like Joe Khattar and Chris Gardner helping you find the car you want. Joe is an out Dealing with Goldstein Subaru is comfortable and easy with people like Joe Khattar and Chris Gardner helping you find the car you want. Joe is an outstanding salesman with great knowledge of the vehicles and handles all the details, just out of this world service. Chris is just as outstanding when it comes to talking numbers and explains your options available. Saw the car online, went to the dealership and told Joe what I was looking for and the next thing you know I driving away in a great car at a great price. Brian aka Cujo More
Seamless We have always had used Subarus but this was our first experience buying from a Dealership. Amber our sales agent was very patient with us. She took t We have always had used Subarus but this was our first experience buying from a Dealership. Amber our sales agent was very patient with us. She took through the steps (which are many by the way) until we finally had all our questions asked and answered. Its always a bit scary buying a used car so time will tell but so far we are feeling pretty good and are glad the decision making is over. More
Happy to join the subaru family Patrick was great, he helped teach my mother in law how to use the new outback. She was very pleased and comfortable when she drove the car off the lo Patrick was great, he helped teach my mother in law how to use the new outback. She was very pleased and comfortable when she drove the car off the lot. Subaru definitely tries to make the experience as user friendly and painless as possible. We will be recommending our friends to come here for their Subaru Outback. More
Great Car Buying Experience Normally, I think of car buying as being similar to having dental work. I don't look forward to it. This time, our sales person at Goldstein Subaru, Normally, I think of car buying as being similar to having dental work. I don't look forward to it. This time, our sales person at Goldstein Subaru, Amber Hayes, made the process easy and relatively painless. She was very helpful in showing us what was available, answering our many questions and helping us to find the right car. We were pleased with our experience at Goldstein. More
Easy peasy Easy experience, everyone was cordial and up beat. Negotiation was smooth and issue free. Picked up car next day. (Plus they have free popcorn) Th Easy experience, everyone was cordial and up beat. Negotiation was smooth and issue free. Picked up car next day. (Plus they have free popcorn) Thanks More
Great Sales Experience I had an excellent car buying process at Goldstein Subaru in Colonie, NY. This was my first Subaru purchase and my first experience with a Goldstein d I had an excellent car buying process at Goldstein Subaru in Colonie, NY. This was my first Subaru purchase and my first experience with a Goldstein dealership. Ann Zownir was an outstanding sales person to work with and I highly recommend her if you are interested in just looking or if you are purchasing a Subaru. She is very knowledgeable about their inventory and very approachable and friendly. I purchased a 2017 Outback Limited and have been extremely satisfied with my purchase. I'm hoping to put many miles on this vehicle over the upcoming years as I've heard many other Subaru owners have done. Goldstein Subaru includes free car washes with the purchase and has a very nice waiting area. More
New '17 Legacy I recently purchased a '17 Legacy Premium from Goldstein Subaru. My salesman Pat (Comas) was awesome, let me ask my questions, made the selection expe I recently purchased a '17 Legacy Premium from Goldstein Subaru. My salesman Pat (Comas) was awesome, let me ask my questions, made the selection experience very easy. And the Sales Manager Chris Gardiner, has been very reachable and understanding and helpful with any issues. From there it's been a little shaky at best... The Business manager had some issues with the paperwork and making sure it was correct. Signed, his manager reviewed the info and approved it. I left with my car after Pat took some time to show me some of the features. Left, and 30 minutes later received a phone call to come back and re-sign the agreement papers because I was told the wrong price for gap insurance, and it went up. The night I picked up the car I noticed some "scratching" on my trunk. Chris and Pat were very helpful, said it was probably caused during the shipping, the dealership will have it fixed at the body shop down the street, shouldn't have it more than a day. I brought it in for the appointment and was given a loaner, a base Forester which seemed "short" considering the cost of my vehicle being serviced, and told it may be a couple days. So when they called 3 hrs later to say it was done, needless to say I felt they had relieved any concerns I may have had. When I went on lunch to pick it up, there were still scratches in the same areas, and buffing compound ALL OVER THE CAR. When the service guy was asked, he responded that it was dirt, mind you it was clearly pink in color. At which point he said well the machine is down and washing it with a brush would ruin it. So I was then given back the loaner. I went back after work, without a call yet, just in case I could avoid driving the loaner, "and filling the tank again". The service rep had my paperwork on his desk, maybe I beat his phone call. When we went out to look at it, the main area where the compound was left had clearly been just whipped, and car still had splatter all over it. So Chris (service manage) came out and asked the "valet" to make very sure to clean the compound off of everything. He was very understanding of my issues at that point, expressed his apologies and gave me a $25 gift certificate for my troubles. After the car wash, I payed close attention to where the pink was splattered, and THERE STILL SOME that I whipped off myself. I also then continued to dry the rest of my car that they didn't do with the towel dry, all while other sales reps sat and watched the through the window as if I was crazy. Now that it's dried, there are swirls and still scratches from the buffing job. So again Chris and Pat have been awesome, and really appreciate their help in these situations. Love my new vehicle. Everything else has been very short of good. More
Wonderful Experience It was a wonderful experience--and fun too--to lease a Forester from Goldstein Subaru. (Especially after a bad experience I had just days before, when It was a wonderful experience--and fun too--to lease a Forester from Goldstein Subaru. (Especially after a bad experience I had just days before, when a local dealership for a different brand had no vehicles that it was advertising, and then offered me a lease that was more than double what was advertised!) Goldstein had the very vehicle they had advertised for a great deal, and even had some on the way in different colors, including the color I really wanted. That vehicle arrived in a few short days, Goldstein did give me the great advertised deal, and they made the entire process extremely pleasant. The salesperson I dealt with, Igor Grebenyuk, was fabulous--incredibly personable, knowledgeable, forthright, efficient, etc. I actually had a blast dealing with him. Thanks to Jon Wood, the internet specialist, for welcoming me and connecting me with Igor. And the finance specialist I dealt with, Jim Kennedy, had me laughing even as I was making the initial payments and signing all those papers. All in all, it was really a great experience leasing from Goldstein Subaru. More
Great Experience My husband and I went to Goldstein Subaru to look for a used vehicle. I had one in mind from looking on their website. Our sales person took his tim My husband and I went to Goldstein Subaru to look for a used vehicle. I had one in mind from looking on their website. Our sales person took his time with us showing us around the lot. We did not buy a Subaru but a beautiful used Ford Escape they had on their lot. Cannot say enough about this dealership as everyone was very courteous and helpful. More
Great experience, worth the drive.. I walked into the showroom to see about a new vehicle as my Forester was three years old. I was greeted by a very friendly and knowledgeable sales con I walked into the showroom to see about a new vehicle as my Forester was three years old. I was greeted by a very friendly and knowledgeable sales consultant ,Amber Hayes. Amber spent a lot of time with me showing me all the possibilities in my price range and was not trying to sell me something I could not afford. I ended up in a used Outback and was impressed with Amber's expertise of all the Subaru products. My daughter and son had bad car experiences recently and we went to Amber for the best options. She and Dave Wood ,the finance manager took their time with us and helped us get two cars that are affordable and reliable for young adults to drive. I have been to many dealerships in looking for cars for my kids to drive and this dealership is an hour from my home. It was worth the drive. More