Goldstein Subaru

I’m a little disappointed with the service I got this past week. I had an appointment for a gold service which includes a oil and filter change , tire rotation and other normal service. It also gets a ca past week. I had an appointment for a gold service which includes a oil and filter change , tire rotation and other normal service. It also gets a car detail. I dropped my car off on Friday and they let me use a rental car. I got a call saying it was not going to be finish by the end of the day. That’s ok. Saturday I get a call to say it’s not going to be done till Tuesday. Monday was a holiday. My problem is that I had an appointment so why did it take this long for a simple service and detail job? Apparently they take drive in service before appointment service. On top of the time problem the detail job was not as expected. The floor mats were still dirty and I had a couple of scuffs on the doors that weren’t buffed out. I think I expected the detail to be much better than just a basic cleaning. More

During my visit for NYS inspection service, each person I came in contact with was helpful and caring. I commend the quality of training for Goldstein Subaru staff. Lucas was excellent, professional and, came in contact with was helpful and caring. I commend the quality of training for Goldstein Subaru staff. Lucas was excellent, professional and, friendly. Thank you the quick service on my vehicle. More

Love Goldstein Subaru!! We are always treated well, we are informed about all work to be done before it is done and we will be going here as ling as we are in the Albany area!! are informed about all work to be done before it is done and we will be going here as ling as we are in the Albany area!! More

The people I spoke with were very nice. The wait wasn't as long as I thought it would be. Everything was well documented and explained. I knew everything I needed to by the time I left. My car felt off and as long as I thought it would be. Everything was well documented and explained. I knew everything I needed to by the time I left. My car felt off and I was told the issue couldnt be replicated. Driving it over the next couple of days I havent experienced the issue like before. More

We have purchased several Subaru’s from Goldstein. They are very easy to deal with during the purchase. Then they always provide excellent and affordable service after the purchase. are very easy to deal with during the purchase. Then they always provide excellent and affordable service after the purchase. More

I found this dealer to be always prompt courteous professional honest and have nothing but good things to say my car has been there three times for repairs professional honest and have nothing but good things to say my car has been there three times for repairs More

I went in for my 6 months service. Service writer was very friendly. Service was completed in less than an hour. I would recommend them to friends and family. very friendly. Service was completed in less than an hour. I would recommend them to friends and family. More

My wife and I have purchased many cars in our lifetime but we have never had such a comfortable sales experience. Sean, our salesman, was so helpful in finding us the car that we wanted and he provided u but we have never had such a comfortable sales experience. Sean, our salesman, was so helpful in finding us the car that we wanted and he provided us with a no pressure and no end of sale $$ surprise. He is the best, down to earth, salesperson we have ever dealt with. He also provided us with a comprehensive review of all the safety features and the bells and whistles on our new Subaru Forester. This info was also reviewed by Aaron, the sales manager who took the time to meet us and check on our satisfaction. Kudos to Goldstein’s Subaru, Sean, Aaron, and the rest of of the Goldstein team. Tom and Gail Marnes More

Bill Magee was very friendly and very helpful! He went over all the bells and whistles, but also made it clear that the best way for me to get to know my Impreza was to sit in it and learn what many safet over all the bells and whistles, but also made it clear that the best way for me to get to know my Impreza was to sit in it and learn what many safety More

"Yuko is fair and honest" I came in about 2 weeks ago to work with Yuko Lovely on the purchase of a new car, and she was absolutely amazing. She responded to my phonecalls and I came in about 2 weeks ago to work with Yuko Lovely on the purchase of a new car, and she was absolutely amazing. She responded to my phonecalls and e-mails prior to my arrival both quickly and bluntly (that is a good thing). At no time did I feel any pressure from Yuko, and more importantly she was honest. She did not try to up-sell me anything, she only showed me what I wanted. She answered almost all of my questions (even the difficult ones), and I was treated very well. Quite frankly, honesty is something very rare to find in a dealer, and thus I highly recommend Yuko. More