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Goldstein Subaru

Albany, NY

4.7
332 Reviews
Call Dealership (518) 690-2244

1754 Central Ave.

Albany, NY

12205

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332 Reviews of Goldstein Subaru

November 27, 2021

Rick from the service department is very helpful very appreciative for Rick in the service dept More

by Klglass2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick service department , DJ McArdle
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Nov 30, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2021

Lori did a phenomenal job handling my issues and concerns . She and Todd gave great customer service ! More

by Emg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Todd
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Nov 23, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2021

First encounter for the suspected problem was a misdiagnosis of heat shield and told to make an appointment Attitude of employee when trying to get follow up appointment rude. December 1 appointme More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown except for Lori
Report | Print
Nov 23, 2021 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. We are sorry your first experience with us was not up to our high standards, but are happy to hear Lori treated you the way we expect all of our customers to be treated. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 23, 2021 -

Marion responded

Thank you. I will be back for service in the future. Hope this experience was not a new normal.

November 20, 2021

Made the car buying experience easy. Very friendly and knowledgeable. Fantastic dealership. Will definitely use again. More

by Rileygkpt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 20, 2021 -

Rileygkpt responded

Joe was great. Very professional and knowledgeable. Great experience.

Nov 20, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2021

I am always impressed with Goldstein’s. I have had 3 Subarus and love the car, the excellent service and their honesty. I am a customer for life! More

by Nannysandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phone contact, DJ McArdle
Report | Print
Nov 18, 2021 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 13, 2021

Courteous, timely, efficient service. Brought car in for a recall, was given a loaner All went smoothly snd fadt More

by Cstellato12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Nov 18, 2021 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

November 06, 2021

Shopping experience was awesome! No pressure, easy financing (great rates!), and the car is perfect! Couldn’t ask for better service while searching for a new vehicle. The staff there is great! More

by Courtney Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O’connell
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Nov 09, 2021 -

Goldstein Subaru responded

Thank you for your 5 Star Review Courtney, we appreciate your business. Please let us know if you need anything else.

November 04, 2021

Oil change and tire rotation via the Express Lane was fast and efficient!! Service Dept. communicated well. More

by jcdaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall names..... Service Dept.
Report | Print
Nov 09, 2021 -

Goldstein Subaru responded

Hi JCDaniels , we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2021

Very prompt with service and no appointment required. Free car wash is always a nice amenity. More

by John.Anthony.odonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Nov 09, 2021 -

Goldstein Subaru responded

Hello John, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 04, 2021

These folks at Goldstein are committed to making things right for you always . I’ve known the Goldstein family for almost 20 years . Thank you, David Golden More

by tennisaddin10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bombard , great , Ron in service , DJ McArdle
Report | Print
Nov 09, 2021 -

Goldstein Subaru responded

Hi David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 09, 2021 -

tennisaddin10 responded

Sometimes think outside the box. I try too

Jan 21, 2023 -

tennisaddin10 responded

A very fine cooperative car dealership. I have worked successfully with these folks at Goldstein Dealership for over20 years . I’ve had several different relationships with different auto Dealerships . Goldstein is the only one I would recommend to family and friends . Thank you Daveggie 👍

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