Back

Goldstein Subaru

Albany, NY

4.7
317 Reviews

1754 Central Ave.

Albany, NY

12205

Directions

By Type

317 Reviews of Goldstein Subaru

October 05, 2021

Took them an hour to rotate tores during the day on a week day. They also removed my oil change sticker I had on the windshield and threw away my lug nuts that were the anti theft ones. It took the guy a More

by Mr.Bear
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ McArdle
Oct 05, 2021 -

Goldstein Subaru responded

Andrea, We are sorry for your experience. This is not normal practice for us and it sounds like there was a communication gap among our staff. We hope you will give us another opportunity to show you how good our team is. Please let us know if you need anything else.

October 04, 2021

Always polite, friendly and fast. They are thorough and do excellent work. My car has been serviced at this dealership since I purchased my car here and I have always been satisfied. More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Molinia
Oct 05, 2021 -

Goldstein Subaru responded

Thanks for the 5 stars Melanie, we appreciate it. We look forward to seeing you next time

October 03, 2021

Excellent Service every time we are there and Fast . Courteous! Honest ! We Love Subaru service area . Staff are always very professional and so nice! We love Subaru and our car!! Thank you More

by Jkivlen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Oct 05, 2021 -

Goldstein Subaru responded

Thank you,JKivlen, for adding 5 gold stars to our online reputation. We know others are taking the time to research the best place to buy or service a vehicle, and you're helping them with that decision. To the researching, we welcome you to visit us anytime at 1754 Central Ave in Colonie and find out why JKivlen awarded us 5 stars.

September 29, 2021

Purchased a new 2021 Subaru Ascent from Goldstein and everything from test drive to purchase was excellent. Salesperson Yuko L. was great to work with throughout the process. She even took the time to ad More

by ghunt10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuko Lovely
Sep 30, 2021 -

Goldstein Subaru responded

Thank you very much for your business GHunt10. Please let us know if you need anything else.

September 27, 2021

Waited 30 minutes to even get in door but then service was prompt and quick More

by Rdonato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Sep 30, 2021 -

Goldstein Subaru responded

Thank you for the 5 star review and your patience. At some times of the day, our service lane can be very busy.

September 20, 2021

Always do a thorough job. Always are very timely. Waiting room is always very clean. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 27, 2021 -

Goldstein Subaru responded

Thank you for the review Bob, We look forward to seeing you next time.

September 12, 2021

Patrick Comas is a blessing to work with. To make a long story short he has sold us six or seven Subaru vehicles. All service personnel and staff also are great !!! Daniel Shaughnessy More

by dwshaughnessy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 27, 2021 -

Goldstein Subaru responded

Wow Daniel, Did you mean to give us 5 stars? If not, please contact us so we can look into any concerns you might have.

September 11, 2021

Excellent dealership, very clean, courteous and reliable!! Excellent service, this is my fifth Subaru that I have purchased from Goldstein’s. Have recommended them to many people. Love dealing wi More

by sparrowsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dudley, DJ McArdle
Sep 27, 2021 -

Goldstein Subaru responded

Much appreciation goes to all our customers who have added 5 stars to our growing collection. It's one way for our customers to let us know we've exceeded their expectations for sales or service. We invite you, the reader who is researching our dealership, to visit us and find out why this customer think we deserve 5 stars. We'd be happy to answer any questions at 518-869-1250.

September 10, 2021

They are very helpful. I worked with larry to get my car - subaru crosstrek. I had to pre order as it was out of stock. As promised, larry delivered my car before the due day. Larry is an excellent person More

by mvidhi56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Sep 27, 2021 -

Goldstein Subaru responded

Thank you for your 5 star review! We are here to assist you with all of your vehicles needs with our Certified Service and Parts Department. Feel free to take advantage of our comfortable customer lounge when you stop in for your included Lifetime Car Washes. If a friend or family member is looking for a new or pre-owned vehicle, we have a great selection and we would be happy to provide them with the same 5 star experience. For any assistance, please give us a call at 518-869-1250 . Thanks!

September 09, 2021

I’m a little disappointed with the service I got this past week. I had an appointment for a gold service which includes a oil and filter change , tire rotation and other normal service. It also gets a ca More

by rummarttrum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 27, 2021 -

Goldstein Subaru responded

Hello Rummarttrum , Please contact Joe Bombard our service manager so we can look into your concerns. Joe can be be contacted at 518-869-1250

...
23
...