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Goldstein Subaru

Albany, NY

4.7
328 Reviews
Call Dealership (518) 690-2244

1754 Central Ave.

Albany, NY

12205

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328 Reviews of Goldstein Subaru

December 23, 2021

They fixed the mirror on my car the same day I brought it in so didn’t have to return another day. Everyone was courteous, prompt and helpful. More

by luey79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeann and others whose names I don’t remember.
Report | Print
Dec 28, 2021 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2021

Joe and Todd made our experience seemless and enjoyable. They were both knowledgeable and helpful More

by Lyonsm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Dec 22, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2021

I received excellent service from Goldstein Subaru employees when purchasing my new Forester. It was an easy process with them! More

by margo
Recommend Dealer
Yes
Employees Worked With
Joe Khattar
Report | Print
Dec 15, 2021 -

Goldstein Subaru responded

Hello Margo, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2021

I got an appointment quickly my sales person was super I got an appointment quickly my sales person was super nice and got my car finishedearlier than expected More

by Sbhodom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Dec 09, 2021 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 01, 2021

Quick service, pleasant rep.Finished quickly, answered Quick service, pleasant rep. Finished quickly, answered questions. No problems encountered. Reasonable cost. Coplimentary car wash More

by rcerrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Report | Print
Dec 09, 2021 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2021

Came for a oil change & tire rotation. Courteous, quick service. Thank you to all Goldstein personnel. More

by eteichman411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I do not remember the gentleman's name
Report | Print
Nov 30, 2021 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

November 27, 2021

Rick from the service department is very helpful very appreciative for Rick in the service dept More

by Klglass2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick service department , DJ McArdle
Report | Print
Nov 30, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2021

Lori did a phenomenal job handling my issues and concerns . She and Todd gave great customer service ! More

by Emg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Todd
Report | Print
Nov 23, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2021

First encounter for the suspected problem was a misdiagnosis of heat shield and told to make an appointment Attitude of employee when trying to get follow up appointment rude. December 1 appointme More

by Marion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown except for Lori
Report | Print
Nov 23, 2021 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. We are sorry your first experience with us was not up to our high standards, but are happy to hear Lori treated you the way we expect all of our customers to be treated. Please don't hesitate to reach out to us if there's anything more we can do!

Nov 23, 2021 -

Marion responded

Thank you. I will be back for service in the future. Hope this experience was not a new normal.

November 20, 2021

Made the car buying experience easy. Very friendly and knowledgeable. Fantastic dealership. Will definitely use again. More

by Rileygkpt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 20, 2021 -

Rileygkpt responded

Joe was great. Very professional and knowledgeable. Great experience.

Nov 20, 2021 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

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