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Goldstein Subaru

Albany, NY

4.7
317 Reviews

1754 Central Ave.

Albany, NY

12205

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317 Reviews of Goldstein Subaru

August 11, 2022

Everyone was pleasant to deal with and gave me honest advice on repairs for my car. More

by harryny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
Aug 17, 2022 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

August 09, 2022

The service was great. They fixed the problem and I was very satisfied with the work. They explained that a part needed to be ordered and would contact me when ready. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron , DJ McArdle
Aug 17, 2022 -

Goldstein Subaru responded

Hello Mark, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2022

Everyone was very helpful and friendly! We enjoyed working with Yuko. The manager also took time to address specific questions about the car since it was a pre owned car. More

by Karyncog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes, Yuko, Aaron, DJ McArdle
Aug 09, 2022 -

Goldstein Subaru responded

We are so glad you enjoyed working with Yuko! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

August 05, 2022

Service specialist was knowledgeable, respectful and thorough. Dealership was comfortable and clean blah blah blah More

by Bef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Burnell
Aug 06, 2022 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

August 04, 2022

Lori exceeded my expectations in every way. Always communicative, sincere & allayed my concerns, while having my car serviced promptly and professionally...i can highly recommend her & dealersh More

by Lw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori B.
Aug 06, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2022

I’m pleased with the service I receive each time I bring my vehicle here. More

by Lmg857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeann Winchell
Aug 02, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

July 27, 2022

I have had a ten year customer relationship with Goldstein Subaru and have been very pleased with the dealership, largely because of the exceptional customer service received from their employees as More

by michael.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeAnn, Sandy, Kyle, Ronnie, Brandon, Lori,Todd, Nicole, Lucas, Sam and Joe Khatar
Jul 29, 2022 -

Goldstein Subaru responded

Thank you Michael for the 5 stars, we appreciate your business. Please let us know if you need anything else.

July 23, 2022

Use the Express service to do an oil change inspection and tire rotation. In and out in under 3p minute. Friendly staff and very attentive! More

by Jerbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 26, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

July 15, 2022

We have been long time customers and have been very generally very pleased.. however my experience with a routine maintenance was extremely dissspinting. More

by Franalts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori was great.. everyone else was very disappointing
Jul 21, 2022 -

Goldstein Subaru responded

Thank you for awarding us 4 stars. We would have loved to earn the full 5 stars from you, but seems we missed something in making your visit with us that spectacular. We'd love to know how we can make your experience even better next time around. Please call 518-869-1250 and ask to speak to one of our managers or call our Customer Service Department at 518-690-2555. Your feedback is greatly appreciated.

Jul 22, 2022 -

Franalts responded

I did have an opportunity to speak with Mercedes and expressed my concerns and she was very helpful and sincere.

July 14, 2022

Lori in sales is a pleasure to work with! She is knowledgeable, friendly and very professional More

by Fran Kieltyka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Comas, DJ McArdle
Jul 21, 2022 -

Goldstein Subaru responded

Hi Fran , we are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

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