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Golden State Nissan
Colma, CA
98 Reviews
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98 Reviews of Golden State Nissan
November 29, 2023
When I purchased my used Nissan I was promised free maintenance for a year as part of the deal. I just took my car in for its 22,500 mile check, and it turns out that only $10 of the $380 cost was cove maintenance for a year as part of the deal. I just took my car in for its 22,500 mile check, and it turns out that only $10 of the $380 cost was covered, because most of the work done does not technically count as maintenance. I was misled, and all management did when I expressed this was increase my discount from $10 to $50 and assure me that the sales team that had sold me my car had been fired. Update 1/24: A member of the customer service contacted me and apologized for this experience. They seemed genuinely helpful, and went through the correct process in checking with their supervisor to determine how to compensate me. Ultimately they only offered a $50 discount on a future service, so I still feel disappointed in my overall experience with the dealership. More
by c_viret
Employees Worked With
N/A
September 26, 2023
If you're selling don't waste your time with these guys. Nadeem's appraisal took close to an hour only for the manager to lowball me with an offer that wasn't even an eight of what other dealerships had Nadeem's appraisal took close to an hour only for the manager to lowball me with an offer that wasn't even an eight of what other dealerships had put on the table. More
by Will
Employees Worked With
Nadeem
July 14, 2023
William and Corey helped us tremendously with the purchase of our 2023 KICKS. The service department also were a great help with purchasing a much needed Cargo Leveler purchase of our 2023 KICKS. The service department also were a great help with purchasing a much needed Cargo Leveler More
by Steve
Employees Worked With
Melvin Pingul
April 08, 2023
I bring my car next day still same problem they not fixed my car fraud scam dealership golden state Nissan Michanic I don’t trust them there doing something bad business your car make more problems scam frau my car fraud scam dealership golden state Nissan Michanic I don’t trust them there doing something bad business your car make more problems scam fraudulent I will report better business bureau I don’t came back any more beware this dealership GOLDEN STATE NISSAN. COLMA CALIFORNIA 94014 SCAM THIS MICHANIC NO GOOD DONT BE NEXT VICTIM YOU PAY NOTHING DONE IN YOUR CAR MONEY SCAMS BE CAREFUL PEOPLE More
by I’m a victim customer this Nissan colma scammer
Employees Worked With
MICHANIC scam Marcus service advisor
May 30, 2022
If there is something you people would like to do before we get deep into the legal process, contact me at 650-921-0011. I would be willing to listen. I have done much much more that any court would require we get deep into the legal process, contact me at 650-921-0011. I would be willing to listen. I have done much much more that any court would require me to do in doing my part to come to a resolution to the issues. More
by r241624
Employees Worked With
sales manager, finance manager
May 17, 2022
There are or were some shaddy people working for this dealership. This dealership actually forged a contract in my name, got caught doing it and refused to work with me on the issue which caused me a lot dealership. This dealership actually forged a contract in my name, got caught doing it and refused to work with me on the issue which caused me a lot of heartache, stress, aggrivation and frustration. The issues are moving forward with the legal system. Not sure you want to shop here for a vehicle. I'm sure I wasn't their first rodeo. They got caught, plain and simple. More
by r241624
Employees Worked With
sales manager, finance manager
March 20, 2022
This review is a warning to anyone who wants to sell a car to this dealer. If you don't want your time wasted. I advised for you to find another place. I came to this dealer yesterday (031922) to have car to this dealer. If you don't want your time wasted. I advised for you to find another place. I came to this dealer yesterday (031922) to have my sister appraisal for her 2020 Toyota Tacoma. As everyone else is doing. We were shopping around to find the best deal to sell your car. To make story short. The guy who was handling the appraisal was playing stupid game. We came to get appraisal and as we sat down. "he asked us how much we want to get for the car?". I advised him that's why we came to find out how much they would offer. he then again asked me the same question. at t his point there is no need to waste more time. it clear to me that he was playing game. More
by endowg
Employees Worked With
Hispanic Male
