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Golden State Nissan

Colma, CA

2.9
98 Reviews

650 Serramonte Blvd

Colma, CA

94014

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98 Reviews of Golden State Nissan

July 12, 2021

Do not give Golden State Nissan your business. They took my friend's credit card number for a deposit to purchase a car along with other information, but they ended up selling the car to someone else instea More

by b.o.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex, Saidu
Aug 25, 2021 -

Golden State Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (650) 994-1661.

March 14, 2021

Please avoid this dealership. They are predatory and shady. They will try to charge $1000 for VIN etching (something that can be done for $30) and claim they can't take off the add-on price. Even after More

by NissanSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Kevin
Jun 11, 2021 -

Golden State Nissan responded

Nissansucks, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 21, 2020

To Aaron and Vince you guys are very helpful I bought a new car my first time ever buying a car I really didn't understand what I was signing but when I talked to the two guys they sat me down and talked m More

by lindabaldisseri@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Alex and Vince
Jan 19, 2021 -

Golden State Nissan responded

Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 14, 2020

very very bad experience Sale person calls me and left a missed call. when I called back giving the price of lease price which is way high up then market, when I try to explai More

by san@
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not remember the Names I can give the phone number I got call from
Jul 22, 2020 -

Golden State Nissan responded

Hi Santosh, I'm sorry to hear about your experience. Please reach out to us at (650) 994-1661 when you can so we can address this situation directly. Thank you and have a great day.

May 21, 2020

Aaron and vince are the best! VERY HELPFUL , VERY CUSTOMER SERVICE ORIENTED AND MADE ME FEEL LIKE FAMILY! Thank you again for all your help! More

by Kathy.ratliff
Recommend Dealer
Yes
Employees Worked With
Vince, Aaron
May 22, 2020 -

Golden State Nissan responded

Hi Kathy, Thank you so much for your positive comments about Golden State Nissan! We like to make our customers feel like family here. We look forward to assisting you with your future vehicle needs. Sincerely , Sherine Johnson Owner Loyalty Manager 650 Serramonte Blvd Colma CA 94018 P :6 50.550.7233 E: sjohnson@goldenstatenissan.com

May 22, 2020 -

Golden State Nissan responded

Hi Kathy, Thank you so much for your positive comments about Golden State Nissan! We like to make our customers feel like family here. We look forward to assisting you with your future vehicle needs. Sincerely , Sherine Johnson Owner Loyalty Manager 650 Serramonte Blvd Colma CA 94018 P :6 50.550.7233 E: sjohnson@goldenstatenissan.com

May 14, 2020

Management Shows Commitment to Customer Service UPDATE: kudos to Wise Auto Group management for rectifying this issue and delivering what I was promised. They worked to resolve this issue and uphold More

by garefew858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron
May 02, 2020

EXCELLENT SERVICE AND COMMUNICATION.... for oil change I don't really do reviews but I'll make an exception because they went well above and beyond! Service staff were polite and courteous. Brandon was More

by happyalways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Taniguchi and Brandon.
May 08, 2019

Great service Staff was courteous. Appreciate communication before and after the service. Work was done in a timely manner. Always appreciate the washing of the car More

by Nissanguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl as always was great
April 29, 2019

Great experience I contacted the dealer by phone and Jonathan provided all the info I needed and with the rest of the team and supervisor helped me to get my new vehic More

by Sdelgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan & Quoc Tran
April 29, 2019

Service Advisor Darryl Dobashi explained type of service that is being provided in relation to my service contract. Based on my driving patterns, he recommended the i More

by Vangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Dobashi