Glenwood Springs Volkswagen

We had an excellent experience at Glenwood Springs Volkswagen. We worked with Rob, he was very pleasant to work with and made the process very easy for us. I would also like to mention that somehow ca Volkswagen. We worked with Rob, he was very pleasant to work with and made the process very easy for us. I would also like to mention that somehow cargo cover was missing when we bought the vehicle but when I reached out to Rob, he immediately ordered a new one and shipped in matter of couple of days. I would highly recommend Rob and the Glennwood Springs Volkswagen. More

We received very professional service from Rob and everyone else at the dealership. I wish the New ID.4 came with a charger, however that is my only complaint. everyone else at the dealership. I wish the New ID.4 came with a charger, however that is my only complaint. More

We Had a wonderful relaxing experience. Rob made us feel right at home. First time at this dealership and it wont be the last time Rob made us feel right at home. First time at this dealership and it wont be the last time More

Aside from having to wait nearly one year for my VW ID. 4, Glenwood Springs Volkswagen was extremely helpful when the delivery finally happened. A special shout out to Christian Joya-Castillon who personal 4, Glenwood Springs Volkswagen was extremely helpful when the delivery finally happened. A special shout out to Christian Joya-Castillon who personally delivered my new car to my door in Steamboat Springs which is about a 2.5 hour drive. He spent time going over every detail about the vehicle and promised to guide me through an snags in learning about this amazing car. More

We made an appointment for Friday afternoon between 130 and 2 with Ed. When we arrived he didn't remember us and was more interested in chatting with customers waiting in the lobby than honoring our appoin and 2 with Ed. When we arrived he didn't remember us and was more interested in chatting with customers waiting in the lobby than honoring our appointment. When we asked about the car we were there to look at he couldn't tell if the vehicle was available or if it had been sold and just kept handing us keys to different cars to go and look at. He knew what we were looking for yet was not interested in helping us. The one car that was still available had a dent in the door that they weren't even aware of. We were at the dealership for over an hour they hadn't even looked at our trade in. When we decided to come back another time we were given our key and then dismissed as if we weren't even potential buyers. We had arrived on site cash in hand with a trade in valued at $26000 ready to make a purchase that day. Instead we purchased a brand new vehicle at Glenwood Springs Subaru because of their customer service and attentiveness to our needs. More

Rob gave us by far the best sales experience that we have ever had. He exceeded our expectations! ever had. He exceeded our expectations! More

We had a great experience with this dealer from every standpoint - beginning with Rob our salesman to the after sale care. standpoint - beginning with Rob our salesman to the after sale care. More

Excellent salesman. Very satisfied with how well I was treated and very professional. Love the car Very satisfied with how well I was treated and very professional. Love the car More

Everyone we worked with was knowledgeable and friendly and no high pressure. We knew what car we wanted to see and they had it ready for us to test drive and had information at hand. I so appreciate the and no high pressure. We knew what car we wanted to see and they had it ready for us to test drive and had information at hand. I so appreciate the small town feel of the dealership. They were kind and efficient and even drove the car to us!! More

Made an appointment but everyone seemed confused when I arrived. Worked with three different people who all seemed bothered to help. The first person who helped me seemed extremely out of it. I asked the a arrived. Worked with three different people who all seemed bothered to help. The first person who helped me seemed extremely out of it. I asked the avg MPG of a car and he couldn’t even find it on the sheet and I pointed out to him where it was. THEN in the second car I had to show him where to insert the key since he told me the car was push to start. 2nd person to help me immediately left me wandering the dealership when additional people showed up and were interested in more expensive cars. Then had to explain what I wanted for a 3rd time. This man was pleasant but the second sales man came back over and took over. Although I stated I was not in a rush to buy a car does NOT mean I don’t want my time valued. Would not recommend it was an extremely bizarre experience. More