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Glen Toyota

Fair Lawn, NJ

4.6
4,131 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,131 Reviews of Glen Toyota

January 10, 2018

Oil change Glen Toyota is great for buying a car (go see Frank Aversa) and servicing your car. I recently got my car serviced there and they do an awesome job! More

by Frank Hackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Aversa, Andrew Parneros
January 10, 2018

Bad mechanic services Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attendin More

by wendy.jaquez
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
January 09, 2018

Very nice staff The only thing I wasn't happy where I bought my truck on a Tuesday and the following Tuesday the interest went to was 0.9 I was not happy With that I More

by odalina11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Joe Esposito, Neil Dimaso
January 09, 2018

Glen Toyota of Fair Lawn....ask for Neil The guys at Glen Toyota were absolutely amazing and stayed late in order for me to get my dream car! I would highly recommend them! More

by voneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
December 27, 2017

Misleading I have come in in 2015 to "trade" my expiring Prius lease for a another one since I was happy with the car. The salesman told me that my car is in a More

by Maria Nadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kraiza, Neil Dimaso
December 17, 2017

Outstanding Best experience in a long time dealing with car sales. My sales rep was curtious, and friendly. The process was swift and I took my new vehicle home t More

by Vinnzo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
December 15, 2017

All around pleasure to work with I can not say enough positive things about Mike. He is smart, personable, and professional. He is very transparent about the entire purchase process a More

by DRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Neil Dimaso
December 10, 2017

Female buyers beware While the beginning of the appointment started off well as we got down to discussing price our salesman was downright condescending and rude. He did n More

by A. Lee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
quite a few
November 30, 2017

car buying experience Before you go to Glen Toyota make sure that you do your homework. Go to others dealers first. Sales man who we dealt with Robert B. could not even bra More

by vln2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kraiza, Jeff Braunstein, Robert Brito
Dec 05, 2017 -

Glen Toyota responded

This customer has a new Highlander lease from Toyota Financial and the credit was not good at all we did all we could to help this customer get approved and get the payment they wanted . At the end they where happy to get the car they wanted. Now they feel they should be paying a lot less and want to make waves, sorry they feel this way we have gone over the contract with Toyota and they are in agreement that the contract is correct....

Dec 06, 2017 -

Glen Toyota responded

Sorry this customer feels they should be getting a check back. Toyota reviewed this contract and it is totally correct. Again. This is sad that after customer signs contracts and takes delivery that they want to then go and do all this. They where happy we got them approved with there credit the way it was an happy to sign and take there new highlander home

Dec 06, 2017 -

Glen Toyota responded

Again I repeat Toyota has gone over contract and there are no errors Toyota has no idea what this 702 is.. enjoy your new highlander..... All will see that this is a case of a person with bad credit thinking they should get same payment as someone with excellent credit ENJOY YOUR NEW HIGHLANDER

Dec 06, 2017 -

Glen Toyota responded

Again this was submitted to Toyota for review and the the tire tax was 7.50 and was a computer error on wrong line Toyota reviewed contract and agreed that all numbers are correct and I repeat. If this was not correct Toyota would not close the contract ENJOY YOUR NEW HIGHLANDER

Dec 06, 2017 -

Glen Toyota responded

THIS REVIEW IS NOT EVEN WRITTEN BY THE OWNER OF THE CAR IT IS BEING WRITTEN BY THE BOYFIEND, WHO WOULD NOT COSIGN TO HELP GET A BETTER RATE.... WE HERE AT GLEN TOYOTA HOPE THAT SHE ENJOYS HER NEW HIGHLANDER!!!!!

November 27, 2017

Great car buying experience Thank you! We went in to buy a car on Black Friday to take advantage of all the great deals and were pleasantly surprised by how quick and easy it was More

by AlexanderV18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraiza, Jose Cornieles, Javier Flores
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