Glen Toyota
Fair Lawn, NJ
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4,131 Reviews of Glen Toyota
Oil change Glen Toyota is great for buying a car (go see Frank Aversa) and servicing your car. I recently got my car serviced there and they do an awesome job! Glen Toyota is great for buying a car (go see Frank Aversa) and servicing your car. I recently got my car serviced there and they do an awesome job! More
Bad mechanic services Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attendin Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attending my needs . More
Very nice staff The only thing I wasn't happy where I bought my truck on a Tuesday and the following Tuesday the interest went to was 0.9 I was not happy With that I The only thing I wasn't happy where I bought my truck on a Tuesday and the following Tuesday the interest went to was 0.9 I was not happy With that I lost out on the 0.9 More
Glen Toyota of Fair Lawn....ask for Neil The guys at Glen Toyota were absolutely amazing and stayed late in order for me to get my dream car! I would highly recommend them! The guys at Glen Toyota were absolutely amazing and stayed late in order for me to get my dream car! I would highly recommend them! More
Misleading I have come in in 2015 to "trade" my expiring Prius lease for a another one since I was happy with the car. The salesman told me that my car is in a I have come in in 2015 to "trade" my expiring Prius lease for a another one since I was happy with the car. The salesman told me that my car is in a perfect shape and I am over mileage that was in the contract. He then raised the monthly payment for me to cover the cost of the excess mileage by paying more through monthly payments. Two years later I have Glen Toyota Financial after me with $1400 invoice for damages on the car and exceeded mileage. Now I get collection agency calls as well. I did go back to Neil Dimaso and after speaking to his manager John Kraiza he simply said that he is sorry, but nothing can be done. Amazing what Glen Toyota is trying to try and get away with. I just filed small claims with Bergen County Court against Gelen Toyota in Fair Lawn. More
Outstanding Best experience in a long time dealing with car sales. My sales rep was curtious, and friendly. The process was swift and I took my new vehicle home t Best experience in a long time dealing with car sales. My sales rep was curtious, and friendly. The process was swift and I took my new vehicle home the same day while leaving my original transportation locked up in a secure place, thank you glen Toyota More
All around pleasure to work with I can not say enough positive things about Mike. He is smart, personable, and professional. He is very transparent about the entire purchase process a I can not say enough positive things about Mike. He is smart, personable, and professional. He is very transparent about the entire purchase process and able to explain everything in simple terms. His trustworthiness is apparent by his impeccable follow through skills. Glen Toyota is very lucky to have Mike as part of their team. He is exactly what a finance manager should be. Neil was my salesperson and I felt like he took care of me like I was family. He was available even on his day off and made the entire car buying process simple and easy. I would recommend anyone who is looking for a seamless experience for their next car purchase to work with Neil. More
Female buyers beware While the beginning of the appointment started off well as we got down to discussing price our salesman was downright condescending and rude. He did n While the beginning of the appointment started off well as we got down to discussing price our salesman was downright condescending and rude. He did not respect our budget and kept telling us that we did not know what a deal we were getting. He kept walking away multiple times through out the process and when we spoke about checking out a few other cars at other dealerships he became even more defensive and implied that we'll be crawling back to this dealership. Dealerships are a dime a dozen. After reading more reviews about this dealership it makes me feel like they are completely sexist and have a lack of respect for women as i've seen and heard of negative experiences all from females about this dealership. There's no way i would recommend this dealership to any female I know. More
car buying experience Before you go to Glen Toyota make sure that you do your homework. Go to others dealers first. Sales man who we dealt with Robert B. could not even bra Before you go to Glen Toyota make sure that you do your homework. Go to others dealers first. Sales man who we dealt with Robert B. could not even brake down numbers for the lease. His answer was that financing do all this. I guess Glen Toyota does not train salesman. Please make sure you read and understand all documents before signing them. Do not take car delivery before you review your contract. Ask them to print contract before signing so you can go over it and question all the charges.We found some mistakes in contract like they charge $702 tire tax. Called Glen Toyota they refuse to do anything about it. John K. manager was no help. They will not tell you anything about specials and intensives. Do you homework. Before you go there Please understand how leasing and financing works. This is your right as a consumer to know what interest they charge you for your lease and financing. If you leasing or financing you can buy GAP insurance from your insurance company. Have a clear picture before you buy a car from them. Also read all reviews on www.Yelp.com. I am sure that Glen Toyota will try to respond on this review. I am trying to let community know about my experience with this dealer. no wonder they are #21 on list in NJ. please also read review on Better Business Bureau web site. After leaving my review we got a phone call from Jeff. He sad the best what I can do for you is one free oil change. I newer saw oil change for $702. Today we have tools what we can use to express to others consumers our experience.Do all homework , be ready. I am writing this review not for me for others members of this community. Unfortunately for me I can not attach copy of my contract where it says $702 tire tax. I guess in future it will be a big plus. so all community members could see the truth. Yesterday called several times to Glen Toyota regarding my license plate and registration I could be able to leave massage for Robert B. His mailbox was full. Receptionist will only transfer calls to your sales person. Finally I stooped by and piked up my plates and registrations last night. now body called me and let me know that they arrived. More
Great car buying experience Thank you! We went in to buy a car on Black Friday to take advantage of all the great deals and were pleasantly surprised by how quick and easy it was Thank you! We went in to buy a car on Black Friday to take advantage of all the great deals and were pleasantly surprised by how quick and easy it was to buy a car. The salesman Javier Was very pleasant to deal with and helped us make a decision by providing so much information on all the cars we were comparing. More