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Glen Toyota

Fair Lawn, NJ

4.6
4,131 Reviews

23-07 Maple Ave

Fair Lawn, NJ

07410

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4,131 Reviews of Glen Toyota

October 26, 2021

Couldn’t reach anyone directly on the phone got transferred to vm twice even after reaching an operator and therefore didn’t have additional recommended work done. More

by Ddziura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Padilla
Oct 26, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

October 26, 2021

I prefer glen toyota. Great service, easy to schedule I prefer glen toyota. Great service, easy to schedule and my car gets washed also More

by Marybel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
Oct 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 22, 2021

They were very accommodating, and I had an emergency before I left for out of state. They squeezed me and took care of the problem and replaced locking log nuts on the tires as well as the original prob More

by EMDE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
Oct 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 22, 2021

I would worn a potential customer not to rely on your estimated time to complete the requested service, I had an appointment for service which was to take 1 to 1 and 1/2 hours. I waited over 2 hours at More

by szehava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the employee I dealt with.
Nov 03, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 22, 2021

They worked with me and were friendly.I would have liked They worked with me and were friendly. I would have liked a coffee. I had a good experience. More

by cb0237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes, Nick Lahr
Oct 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 22, 2021

The facility is nice and clean. The service was great and the staff is very friendly. More

by danny815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Oct 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 20, 2021

As we have found service is always professional, courteous and the vehicle is always done in a timely manner. More

by LFREELING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
Oct 26, 2021 -

Glen Toyota responded

Oct 19, 2021 PSATURNO07 "I have always received excellent service except for..." VERIFIED CUSTOMER I have always received excellent service except for washing the car, I have never commented on them, it leaves much to be desired, they always leave it wet. I'd rather they didn't wash it. I think that in order not to do things well, it is better not to do them…

October 19, 2021

Great service and open area for waiting that lets me work if needed. Always fast when getting service done on vehicle. More

by MAYORGA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn, Richard Jennings, Jayson Mota-Herrera, Freddy Padilla
Oct 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 19, 2021

Glen Toyota is a very well established dealershipwho Glen Toyota is a very well established dealership who seems to be very helpful to the customers who deal with them I am very pleased with the Toyo More

by BILLKNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cruz
Oct 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 19, 2021

I have always received excellent service except for washing the car, I have never commented on them, it leaves much to be desired, they always leave it wet. I'd rather they didn't wash it. I think th More

by PSATURNO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
Oct 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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