
Gillman Subaru North
Houston, TX
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196 Reviews of Gillman Subaru North
We have had our vehicle into Gillman a few times and have always received prompt , courtesy service . Ray has been patient in explaining anything our vehicle needs . always received prompt , courtesy service . Ray has been patient in explaining anything our vehicle needs . More
I ordered a subaru part from them and it has been a NIGHTMARE. They sent me the wrong part even though I provided them the vin number of my car and they are refusing to refund me for the part even thou NIGHTMARE. They sent me the wrong part even though I provided them the vin number of my car and they are refusing to refund me for the part even though it is their mistake I would NEVER work with this subaru dealership again!!!! More
I replied to earlier email requests for feedback and one telephone call for feedback. apparently, the dealership did not like what i had to say as I have had not one response except this request for feedba telephone call for feedback. apparently, the dealership did not like what i had to say as I have had not one response except this request for feedback. additionally, i wrote an email to Jeff, who supervised the sale, outlining the pluses and minuses of my Outback and did not even get a response that it had been read. I had high hopes for the Outback and have been disappointed in how it has worked out. I would only recommend a Subaru after some serious 'on board' test rides to explore the idiosyncrasies of the electronic systems on board. i find them frustrating at best and unreliable most of the time. Fuel economy is terrible. I am greatly saddened by this experience when i had hoped the Outback would meet my family's needs. Really disappointing. More
Great service and employees. Work was done on time and covered under warranty. Always have been pleased with service and will return. Work was done on time and covered under warranty. Always have been pleased with service and will return. More
DEALERS AT THIS LOCATION HAVE NO INTEGRITY, THEY ARE EXTREMELY DISHONEST; AND THEY HAVE POOREST CUSTOMER SERVICE EVER! -GILLMAN SUBARU NEEDS A CLEAN SWEEP OF THE EMPLOYEES THERE; AND JUST START OVER!! - EXTREMELY DISHONEST; AND THEY HAVE POOREST CUSTOMER SERVICE EVER! -GILLMAN SUBARU NEEDS A CLEAN SWEEP OF THE EMPLOYEES THERE; AND JUST START OVER!! -AND TO THINK,-I WENT THROUGH ALL KINDS OF CRAP JUST TO "SELL" THEM MY CAR! (AND MY REVIEW HAS NOTHING TO DO WITH THE PRICE I SOLD FOR; AS THAT WAS THE ONLY THING CORRECT.) BY THE TIME I WAS DONE WITH THEM, I DIDN'T HAVE THE ENERGY TO EVEN "WANT TO LOOK" AT THEIR INVENTORY! DO YOURSELF A FAVOR AND GO ELSEWHERE TO BUY, SELL, AND/OR TRADE!!! MY EXPERIENCE HERE WAS SOOOO BAD, I DON'T HAVE THE TIME, ENERGY OR SPACE ON THIS WEB TO TELL YOU EVERYTHING I'VE EXPERIENCED. JUST RUN AWAY AS FAST AS YOU CAN! More