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Gillman Subaru North
Houston, TX
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196 Reviews of Gillman Subaru North
Calling to make an appointment was quick and easy. Driving up and using the express service was efficient. The call letting you know your vehicle was done was courteous and professional. The complimen Driving up and using the express service was efficient. The call letting you know your vehicle was done was courteous and professional. The complimentary wash helped give my vehicle a fresh look. The service team was knowledgeable and kept me informed about the recall and service rendered. More
The service department customer service is outstanding. They are extremely sensitive to their customer needs. They are totally focused, Their waiting room is outstanding, They keep you advised as your car They are extremely sensitive to their customer needs. They are totally focused, Their waiting room is outstanding, They keep you advised as your car is being serviced. When the service is complete they go over each detail of the service and make sure the customer doesn't have any questions. More
As always, the service at Gillman North is very exceptional. I had service at another Subaru dealer one time in their service was marginal at best. exceptional. I had service at another Subaru dealer one time in their service was marginal at best. More
I have always been pleased with the level of service. Jackie York is my service advisor and someone I trust. He has gone out of his way to help me. Jackie York is my service advisor and someone I trust. He has gone out of his way to help me. More
This dealership has always provided excellent service. Customer service is their first priority. The facility is perfect while waiting for your vehicle to be serviced. Will always use Gillman Subaru. Customer service is their first priority. The facility is perfect while waiting for your vehicle to be serviced. Will always use Gillman Subaru. More
Overall a great experience. From delivery to follow up, I have been impressed with the attention to customer service. My Outback was ready before the delivery date. Patrick comm From delivery to follow up, I have been impressed with the attention to customer service. My Outback was ready before the delivery date. Patrick communicated with me at all stages of the buying process. Thanks for making my experience enjoyable! More
Poor customer service from management. Getting the paperwork done was a nightmare. messed up window film not fixed. Salesman LIED about extended warranty and the management said they woul Getting the paperwork done was a nightmare. messed up window film not fixed. Salesman LIED about extended warranty and the management said they would make it right. NOOOO left many messages and never a return call and then was gaslighted. More
Gillman Subaru and Patrick Clausen have been our trusted go to dealership and salesman since 2005. I have had a Lexus as a secondary car, but the service and trust from Gillman Subaru has now made us a 3 S go to dealership and salesman since 2005. I have had a Lexus as a secondary car, but the service and trust from Gillman Subaru has now made us a 3 Subaru family and happily so. More