Gilchrist Chevrolet Buick GMC Dealership Tacoma

There is a dent and a scratch on the hood of my truck. It definitely was not there before I dropped it off, it’s small but noticeable enough to make any owner upset. It’s a newer truck, with no scratches It definitely was not there before I dropped it off, it’s small but noticeable enough to make any owner upset. It’s a newer truck, with no scratches anywhere else. It stands out clearly. Last time I had my tires rotated there they scratched up my rims. I submitted a comment about this and no one ever got back to me regarding this issue. Yes these scratches are cosmetic and of course it’s a truck, however I like to take care of my things and this falls under lack of consideration. More

Always so nice and kind great customer care explain things very well.wish they had time to vaccim it out and run through car wash things very well.wish they had time to vaccim it out and run through car wash More

Clean, comfortable, friendly And prompt service no hassle As of today if and when We Need service this is where we will come hassle As of today if and when We Need service this is where we will come More

Service writers are courteous, professional, and communicated well. The work was done ahead of schedule, vehicle was returned clean and undamaged. communicated well. The work was done ahead of schedule, vehicle was returned clean and undamaged. More

Great place sales staff is great have always been satisfied no pushy sales people more than happy to help anyway they can satisfied no pushy sales people more than happy to help anyway they can More

Had a long wait to check in but everyone was very nice. Only problem was my car set was set back (I am short) and I cannot get it to go back to where it was. I may have to return to see if someone else c Only problem was my car set was set back (I am short) and I cannot get it to go back to where it was. I may have to return to see if someone else can move it, I have tried everything I can think of to get it to move back. More

They had my truck for four months and had poor communication with me. The work being done was not four months worth. I reached out several times and left messages asking the progress and never hea communication with me. The work being done was not four months worth. I reached out several times and left messages asking the progress and never heard back. Finally one day I got a call out of the blue saying it was done. I’m not sure why it took so long. More

My salesman was Alex and he was excellent- 5 star rating. Dan was my finance man and he was excellent as well. This was the best car purchase experience i have ever had. Thank you. Dan was my finance man and he was excellent as well. This was the best car purchase experience i have ever had. Thank you. More

Vehicle was in for an oil change and was promptly taken in for service. Always a pleasure. in for service. Always a pleasure. More

Your Susie in service is very good. Good customer relationship, demeanor, and very thorough in following through on things. She was helpful on my trying to analyze my extended warranty Good customer relationship, demeanor, and very thorough in following through on things. She was helpful on my trying to analyze my extended warranty situation. Many thanks. More