Gilchrist Chevrolet Buick GMC Dealership Tacoma

My car buying experience was HORRIBLE! I reached out to the owner and she replied Promptly! She was a very nice person. However that did not change anything she pretty much made excuses of I reached out to the owner and she replied Promptly! She was a very nice person. However that did not change anything she pretty much made excuses of why they didn’t believe my financing was REAL and did not hand over the keys until she literate had the check in hand. I’ve purchased many cars and have never been treated like that. I think they thought I was a crook until the check was in hand. Sorry but I can’t help but feel it was due to the color of my brown skin More

We did not have an appointment and were from out of town and the service center got us right in. Chuck White, service consultant, went above and beyond for us, and had excellent customer service! and the service center got us right in. Chuck White, service consultant, went above and beyond for us, and had excellent customer service! More

Ryan and the staff were very kind and respectful. The work was done in the time that they said it was going to take. The work was also done right!!!! Great group of people to work with... The work was done in the time that they said it was going to take. The work was also done right!!!! Great group of people to work with... More

They fixed my car correctly which was good my car was therebabout 2 weeks but they left paperwork from my glove box all over the floor and left my parts they took off on my corvette leather seats which l therebabout 2 weeks but they left paperwork from my glove box all over the floor and left my parts they took off on my corvette leather seats which left grease marks. When I complained they made made me feel like they didn't care. They did clean the passenger seat which they got dirty and also cleaned the whole car but I did have to take my car back and leave it there another day which was a inconvenience to me another day without my car and my time going back and forth. The least they could of done was clean my other seat. I feel that would of been good customer service since I did spend over $2000 but they seemed like they didn't care. I also found a empty vape cartridge in my car and they said it was someone who probably broke into my car while at there dealership getting fixed. That alone made me extremely mad. Unless I got mybother seat cleaned I will never go back there. Not happy with customer service. More

They were honest with me. I asked to get some stuff done to my camaro and one of the things was a tune up. There exact words were "you done need that for another 40,000 miles. I asked to get some stuff done to my camaro and one of the things was a tune up. There exact words were "you done need that for another 40,000 miles. We don't want too take your money". Which I thought was cool. And they got me in and out in about 1.5 hours even without an appointment.. they were all very nice and not pushy too sell any extra work. More

clean facility and straight forward exchange with service personnel on service requested and preventive maintenance. personnel on service requested and preventive maintenance. More

They were friendly enough but not able to resolve the problem after two visits and $500 problem after two visits and $500 More

Gilchrist Chevrolet provides excellent workmanship start time on your vehicle is right on time shuttle service is excellent and fair pricing is what I like I love Gilchrist Chevrolet thanks Tyrone Reis time on your vehicle is right on time shuttle service is excellent and fair pricing is what I like I love Gilchrist Chevrolet thanks Tyrone Reis More