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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,480 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,480 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
Verified Customer
March 02, 2023
I could also count on the server department at Gilcrest on taking care of your car need always on top of things. Very nice people and very helpful and understand. on taking care of your car need always on top of things. Very nice people and very helpful and understand. More
by lsmhellcat
Employees Worked With
Dave Christensen, Lori aldan, Debbie Cudini
February 26, 2023
They neglected to tell me bring all my car keys in order to take care of the recall so after bringing someone with me so I could leave my car we then had to go all the way back home to get the other keys. I to take care of the recall so after bringing someone with me so I could leave my car we then had to go all the way back home to get the other keys. I asked to get a price on fixing the emergency break and they wanted 187.00 just to see whats wrong with it. That’s ridiculous. Same with the washer fluid. I thought there was a leak in the container once again 187.00 to see what the problem was. There’s no way I’d ever take my car to this place for any kind of service. That’s plain flat thieving people. But they make their mistake sending me all the way back home, did they offer to pay for my time? My gas? For their mistake? Of course not. My guess less than an hour to find out the problem with the emergency break and washer fluid combined. Their hour is worth 374.00 but the hour it took me to pay for their mistake is worth what? Oh…. Nothing! That’s rich guys! Customer service? Thing if the past! For the time they caused me they should have looked at the problem as a courtesy. I’ll not go back there again. That was just rude. More
by Tammyjokalii
Employees Worked With
Dave Christensen
February 23, 2023
Came in for an oil change, Dave was super helpful I had some questions about the multipoint which he answered for me. He kept me up to date and checked up on me in the waiting area. Just moved into the are some questions about the multipoint which he answered for me. He kept me up to date and checked up on me in the waiting area. Just moved into the area and I just found my service advisor. Thank you so much. More
by Art1236
Employees Worked With
Dave Christensen
