Giant Recreation World OB

Chip over the service/warranty dept went far and beyond to ensure our air conditioner issues were finally resolved. Wendy and Wes are also 2 assets to your company. Thank y'all so very much for the promise to ensure our air conditioner issues were finally resolved. Wendy and Wes are also 2 assets to your company. Thank y'all so very much for the promises kept. Short staffed in their service department due to an ignorant current administration"running" the country, definitely hurts business, business everywhere. Great job in the toughest of times. Thank you again Chip for keeping your word. More

Unethical Business Practices! I specifically asked Mason, the financial person, if the credit inquiry would be a soft hit as I would not agree to a hard inquiry that would affect my score. He said it Mason, the financial person, if the credit inquiry would be a soft hit as I would not agree to a hard inquiry that would affect my score. He said it was only a soft inquiry and that if we needed to find financing we would do the hard inquiry for banks next. Later Wes came in with a multiple page report that he proceeded to go through in a condescending manner- as if the information there was factual- that I had never seen before. When I questioned if he had run a hard report, he said he had and alleged that I had authorized it, even though I had not filled out a credit application- merely a one half page in house questionnaire asking address and income source. When I continued to remind him that Mason had assured me that it would only be a soft inquiry he sent Mason back in and I told Mason that I had not authorized a hard inquiry and he assured me that it was in-house only and would only stay on my record there for 90 days. Then he wanted to know what I want to do about the coach which I had not even test driven and I told him that I was leaving the dealership. Before I left the dealership I receive notification from my credit monitoring bureau that I had a hard hit on my credit. More

Chip service manager, very good. Met our needs with professional manner, very easy to contact. Richard, service worker, very efficient, personable and knowledgeable. All round good experience professional manner, very easy to contact. Richard, service worker, very efficient, personable and knowledgeable. All round good experience More

This place is terrible. They passed off the problems we had to the manufacture. They took are money and then when we had a problem they said call the manufacturer. Terrible had to the manufacture. They took are money and then when we had a problem they said call the manufacturer. Terrible More

too bad there is not 0 star.😒Verry bad too bad there is not 0 star.😒 Verry bad experience.... This seller Eric Snyder does not respect the price he says he gives us. when the deposit is too bad there is not 0 star.😒 Verry bad experience.... This seller Eric Snyder does not respect the price he says he gives us. when the deposit is given, it adds a fee! the manager does nothing to change that ... some problems with my new vr! the dealer does not honor the warranty. a real scam! More

Never again! I don't recommend this dealer. Purchase new Never again! I don't recommend this dealer. Purchase new fifth wheel 2021. the seller asks for a down payment and afterwards asks you for additional Never again! I don't recommend this dealer. Purchase new fifth wheel 2021. the seller asks for a down payment and afterwards asks you for additional costs. I paid $ 799 for the preparation which was never done. Everything was dirty and not inspected !!! On delivery a lot of equipment is broken ... slides out, dishwashers, refrigerator, hydraulic oil leak ect. Does not respect their warranty and does not repair. it is necessary to take legal procedures. Giant recreation is not recommended. Julie Belanger More

Well just a bought a motorhome from them. Would never go there again. All they care about is the money not satisfying an unhappy customer!!!!!!!!! there again. All they care about is the money not satisfying an unhappy customer!!!!!!!!! More

Just a few words of my experience with Giant Recreation World of Ormond Beach. WOW! My Salesman Ronald Collins (RJ ) has gone above and beyond any expectations I had. With the help and a Pep Talk from sal World of Ormond Beach. WOW! My Salesman Ronald Collins (RJ ) has gone above and beyond any expectations I had. With the help and a Pep Talk from sales manager Marty and the expertise of business manager Wes, they were able to put together a deal that even my wife is happy with. We are scheduled to take delivery of our new Freedom Express TT sometime next and assuming the inspection and delivery go as well as the sales process we will be happy campers and return to GRW for future RV needs. More

Stay away. Biggest bunch of lying scammers. There policy is to not return deposits. I wanted to upgrade to a bigger camper and found one but after I put down my$500 deposit there monthly payment was way to is to not return deposits. I wanted to upgrade to a bigger camper and found one but after I put down my$500 deposit there monthly payment was way too high. I told Jerry I could not afford it and I asked him to refund my deposit he told me that is not there policy. xxxxxxxx I want my$500 back. These people are a sad bunch of scammers. More

The worst experience of our lives..... STAY CLEAR OF THIS PLACE! Our brand new 2020 camper broke after 1 week and it has now been there for repair for 2 months The lie and BS thru it all.......... PLACE! Our brand new 2020 camper broke after 1 week and it has now been there for repair for 2 months The lie and BS thru it all.......... More