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Giant Recreation World OB

Ormond Beach, FL

3.2
214 Reviews

280 Destination Daytona Ln

Ormond Beach, FL

32174

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214 Reviews of Giant Recreation World OB

October 19, 2017

Horrendous by service dept., but Outstanding by Doug Rogers Doug was fantastic and I give him 5 stars for courtesy, professionalism and caring. He appears to me to be the only one in service that knows what he More

by Dixon@64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Five stars Doug Rogers, Doug Rogers
Oct 20, 2017 -

Giant Recreation World OB responded

We dropped the ball, and for that we apologize. I would have thought giving you a free oil change would have helped, as we always try to do the right thing. I understand your frustration, and we will work to improve every day. Thanks for commenting, I hope in the future we can turn your opinion around and get you back as a happy customer.

October 19, 2017

My rental consultant ( Brandon Syme) Brandon was extremely helpful. He went through the rental process with me, gave me a tour of the RV and even re-explained everything when my wife came More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Syme ( Rental)
October 19, 2017

Gator vs Aggie Tailgate weekend We rented a 32 ft RV for the game. 2 families of 4 shared this RV. There was plenty of room for sleeping and everyone was very happy with the experi More

by Forest B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon in rentals 5 stars. , Eric Snyder, Wendy Rumptz
October 18, 2017

The staff appreciates you business and works hard to keep it The dealer went to great lengths to resolve warranty repairs with Forest River. My purchase of a 2017 Pursuit MH was turning into a nightmare due to F More

by John T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Karr, Kyle Scudder, Phil Grosvenor, Dan Cunningham, Brad Smith, Gary Atkinson, Kevin Mills
October 17, 2017

Relaxed and in tune! My first encounter was with Joe Andrick. From the minute he spoke to me he understood that I was serious about purchasing a motor home. Joe was courte More

by Tammy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Rogers, Joe Andrick
October 14, 2017

Gail and Petes Escape Module We met Joe At the dealership and he was great. Showed us just what we wanted to see and did not try to pressure us. Did a great job of explaining. More

by Petec1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Cunningham, Julie Enzweiler, Doug Rogers, Joe Andrick
October 11, 2017

Love my Pursuit MH Friendly no pressure shopping of every type RV. All employees encountered seem to genuinely enjoy working at this dealership and with each other. Know More

by Dix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Grosvenor, Julie Enzweiler, Doug Rogers, Joe Andrick
September 30, 2017

Great Service I want to say that the no pressure sales team did an outstanding job! In particular my salesperson Jerry. In addition Doug did an excellent job answer More

by Keri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Rogers, Jerry Schiller
September 30, 2017

Best buying experience. Doug was very helpful in showing us the ropes and the recommendations. They have a very friendly staff and good customer service. You don't get this More

by Randall Sears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Snyder, Doug Rogers
September 30, 2017

Doug Rogers saved the deal from going South The walk thru with Doug was very good. He was very detailed with explaining the unit and very knowledgeable. He was a pleasure to work with. We were More

by 380thunderbolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cassidy, Doug Rogers
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