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Germain Lexus of Easton - Service Center

Columbus, OH

4.9
155 Reviews

155 Reviews of Germain Lexus of Easton - Service Center

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June 23, 2025

Kevin is a real professional who treats everyone with respect. All other personnel are considerate as well. More

by SHJPARR26
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're delighted to hear that Kevin and our team at Germain Lexus of Easton provided respectful and considerate service. We appreciate your support!

June 22, 2025

Kevin always does a great job and is excellent at communicating. Keeps my car in great shape! More

by SUE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Germain Lexus of Easton responded

Thanks for trusting Kevin and the Germain Lexus of Easton team with your vehicle's care, Sue! Safe travels ahead!

June 22, 2025

We always receive great service! Appreciate Kevin’s communication through the process as well. M More

by BRIANANDCATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Germain Lexus of Easton responded

Thank you for putting your trust in Germain Lexus of Easton! We're glad Kevin and the team consistently deliver great service.

June 22, 2025

Germain service sent a car to our home 2 hours away and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and More

by jbuskirk70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanisha Dixon
Jun 24, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Germain Lexus of Easton. We're truly grateful to have been able to assist during such a difficult time and appreciate your continued trust in our team. Take care!

June 21, 2025

The clear communication was appreciated. I received a video from the technician explaining what he saw & what he recommended. I was very impressed. More

by mymunozfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Lexus of Easton responded

We're elated to hear that the clear communication and video from our technician made a positive impression on you at Germain Lexus of Easton. Thank you for sharing your experience with us!

June 21, 2025

Excellent service. Staff was nice plus easy to work with but only needed tire replaved More

by Dianaspencerslawson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Lexus of Easton responded

All of us at Germain Lexus of Easton appreciate your great review, thank you!

June 21, 2025

I am 100% Satisfied customer with Kevin Daniels and the Lexus dealership autos and service! More

by BROCECILAHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Lexus of Easton responded

Thank you for taking the time to review Kevin and Germain Lexus of Easton! It really means a lot to hear that you're happy.

June 21, 2025

Lexus service is always super nice and accommodating. They go out of their way to make sure you feel taken care of. More

by dreama_cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin the guy who shows you how to use everything and the man who does the detailing
Jun 23, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton made you feel well taken care of! Thank you for sharing your positive experience with us.

June 21, 2025

Lexus on Easton is the best choice, very good people work there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Je More

by Dimitiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Lexus of Easton responded

Thank you for the wonderful feedback about your experience at Germain Lexus of Easton, Dimitiri! We're delighted to hear that Bob and Jeff made such a positive impact on your visit. We appreciate your support and look forward to welcoming you back in the future!

June 20, 2025

Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More

by trichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Lexus of Easton responded

Richardson, thank you for sharing your experience with Jeff and the team at Germain Lexus of Easton! We're glad to hear that our service meets your expectations. We appreciate your feedback on pricing and look forward to serving you again!