Germain Lexus of Easton

Completed 30,000 service and very punctual on updates and pickup. I would recommend Lexus Easton. and pickup. I would recommend Lexus Easton. More

From the moment we arrived Jack greeted us with a smile and welcomed us. I have brought many cars and never experienced this. He offered us refreshments and snacks. We sat down at his desk. We told him we and welcomed us. I have brought many cars and never experienced this. He offered us refreshments and snacks. We sat down at his desk. We told him we were looking for a 3 row SUV, but my wife was set on a Q7 Audi not a Lexus. Jack, did something no other salesman’s has ever done to us during car buying experiences. He said “I Love Audi’s, they are amazing vehicles”. Never have I experienced a car salesmen compliment a car from a brand they would not benefit from. He asked my wife all the features she loved about her Audi, and said I don’t have an Audi but I have a Lexus that has some of those features. “Why don’t you just sit in the car instead of testing driving it”. My wife still had her heart set on the Q7 but agreed to sit in it. Jack, knowing the features she was looking for pulled around a Luxury model instead of a baseline model. This model was a pleasant surprise for my wife and made her consider Lexus as an option. Jacks excitement, passion, and enthusiasm was unmatched. He was never pushy or demanding. He was a great listener and had amazing suggestions. Jack is someone who will plan to build long term purchasing relationships with. Jamie in finance was also amazing and very knowledgeable. His attention to details was amazing. These two gentlemen made the experience amazing and seamless. I would purchase another vehicle from this dealership as long as I could work with Jack & Jamie! More

The dealer gives great service and timely notification with friendly employees and an all round convenient experience. with friendly employees and an all round convenient experience. More

Friendly and courteous with detailed explanation of services to be done. Kept up to date on completion of services. services to be done. Kept up to date on completion of services. More

Great communication, professional, excellent team I appreciated the video of the tech doing the car inspection appreciated the video of the tech doing the car inspection More

Extremely pleased with my service advisor Donna M. Always courteous and professional. I would recommend her for all your service needs! Always courteous and professional. I would recommend her for all your service needs! More

Perfect service fast friendly went above and beyond what was expected out of them enjoy experience was expected out of them enjoy experience More

they are always friendly, prompt and provide excellent service! I would never go anywhere else! service! I would never go anywhere else! More

The service and actions taken by relationship manager, Mr. Jeff was excellent and I thank him. Mr. Jeff was excellent and I thank him. More

They did fine once I arrive, my concern was lack of follow-up on messages left while trying to modify a set appointment. They went 0 for 2. Then I got ahold of someone that provided no help follow-up on messages left while trying to modify a set appointment. They went 0 for 2. Then I got ahold of someone that provided no help More