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Germain Honda of Surprise
Surprise, AZ
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
October 27, 2024
If I rate my experience with five stars, why do I need to write a review? write a review? More
by tedebenn
Verified CustomerEmployees Worked With
October 27, 2024
Did a Costco deal through the dealership for a Honda Civic with Terry Matteson and he was thoroughly professional when working with my daughter and me to find the right one for our needs. Would definite Civic with Terry Matteson and he was thoroughly professional when working with my daughter and me to find the right one for our needs. Would definitely work with Terry again, as well as George Bell in Finance, who helped keep a simple, straightforward deal exactly that way. More
by beechman
October 27, 2024
Andre explained everything that needed done now and what could be done at a later date. could be done at a later date. More
by frankboyle14
Employees Worked With
October 27, 2024
Was greeted by an employee shortly after I drove up. Offered a free car wash. Offered a free car wash. More
by diannebadams45
Employees Worked With
October 27, 2024
Was a very easy buying process. Never felt rushed. Finance and seller both very friendly. Never felt rushed. Finance and seller both very friendly. More
by Donovanmgraham
October 27, 2024
Joshua Reeves is a pleasure to work with. He went above and beyond to get me in a car I love. The team at Germain Honda were helpful, friendly and honest. I would highly recommend Joshua to a He went above and beyond to get me in a car I love. The team at Germain Honda were helpful, friendly and honest. I would highly recommend Joshua to anyone who is thinking of buying a car. Hands down, he made it the best car buying experience. Thanks to everyone who helped the process go smoothly. More
by cassandra.trevino2022
October 27, 2024
Friendly staff did a great job helping me get my car and Brandon especially did great he went above and beyond to help me get a good deal on my vehicle Brandon especially did great he went above and beyond to help me get a good deal on my vehicle More
by jaxon02wolf02
October 27, 2024
The staff was very helpful at every step of the way, helping answer our questions and getting us the deal we were looking for on our new vehicle. helping answer our questions and getting us the deal we were looking for on our new vehicle. More
by jason.mauss
October 26, 2024
What a GREAT car shopping experience this was! Joshua Reeves was the BEST! He was patient with me , answering every question I asked, even if I asked the same question twice. Every person I cam Joshua Reeves was the BEST! He was patient with me , answering every question I asked, even if I asked the same question twice. Every person I came in contact with, was wonderful. If you are looking to buy a car, I would strongly recommend Germain Honda of Surprise. When you get there, ask for Joshua “Super Man” Reeves, you will not be disappointed! More
by denised1977
October 26, 2024
Steve and I are very happy with the customer service we have received from Devon, Robert and Evan from Germain Honda in the process of purchasing our new CR-V EX-L. They were all very helpful, took time wi have received from Devon, Robert and Evan from Germain Honda in the process of purchasing our new CR-V EX-L. They were all very helpful, took time with us, and answered all of our questions in the selection of our new vehicle. Devon went above and beyond in making sure we had the model, interior and exterior colors we wanted, and Robert went over the features of our new car with us. Financing spent time making sure we had the options we wanted at a competitive price. They were a great team, and we are very thankful for the great customer service. More
by debunker
