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Germain Honda of Surprise

Surprise, AZ

4.7
431 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 431 reviews

December 14, 2024

Assessed my car and documented the necessary repairs to restore it to a safe and reliable operating condition. More

by doug.jones0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

December 14, 2024

Everyone at the dealership was extremely helpful and professional. The dealership itself was spacious, clean, and comfortable. It’s only been a few days and I have already recommended Germain to friends More

by deebenyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Matteson
Dec 16, 2024 -

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Adrian took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

December 14, 2024

The service at Germain Honda is great. The sales team and management are very friendly and professional. More

by jaxx227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

December 13, 2024

John was very helpful in getting us a fair price for our new preowned Subaru Outback. More

by Harasymchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

We are happy you enjoyed a positive experience are were pleased with the deal John secured for you. Best Regards, Sassha Motz General Manager

December 13, 2024

David was very professional and made the customer feel valued. Thank you for providing A+ service More

by Jaredc600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that David ensured you and your Honda were a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

December 13, 2024

We’re helpful with the recall being performed and Andrea took great care of me More

by bsrb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recall needs and for highlighting Andrea and her dedication to customer care. Best Regards, Sassha Motz General Manager

December 13, 2024

Service was excellent, Victor Morales made the experience easy and comfortable. I would go there again. More

by mdouglas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
Dec 13, 2024 -

Germain Honda of Surprise responded

Your overall satisfaction is our priority and we are happy to know that Victor delivered a 5-star service experience. Best Regards, Sassha Motz General Manager

December 13, 2024

Awesome Dealership. Andre is always my go to. Courteous, professional, knowledgeable, excellent. Do NOT lose this employee. Worth his weight in gold. He is the excep More

by summitlvrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Germain Honda of Surprise responded

Thanks so much for your stellar review of Andre! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new Honda. Best Regards, Sassha Motz General Manager

December 12, 2024

David was great, took the time to explain things to me and has great customer service skills. An outstanding experience overall having the maintenance performed on my new Civic. More

by slappy779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. We are pleased to know that David ensured a quality and informative experience for you and your Honda Civic. See you down the road. Best Regards, Sassha Motz General Manager

December 12, 2024

Great service , very proffesional , quick turnaround for repairs , Rick and Andree are exceptional in providing great attention to detail and customer satisfaction. More

by Oscar.ramirez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Dec 13, 2024 -

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that Rick and Andrea provided you with thorough and quality service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

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