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Germain Honda of Surprise

Surprise, AZ

4.8
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 733 reviews

April 03, 2025

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. More

by jackofallstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our ultimate goal. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

The staff was friendly and the team provided great service. I will be coming back to this Honda. More

by ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. Our team looks forward to continuing to ensure your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

April 03, 2025

George and techs do a fantastic job with my car. I appreciate the great customer service. They don’t try to upsell you either. Thank you. More

by bdlasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Our team is committed to ensure your overall satisfaction while keeping your best interest at heart. Best Regards, Sassha Motz General Manager

April 03, 2025

My experience each time has been great and I would continue to go back for additional service. More

by phillip.a.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

April 03, 2025

Great experience. Got in right at my appointment time. George is great to work with. Got my oil change and tire rotation finished quickly, and hopefully fixed a rec More

by rs.garrett1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with George and our service team. Your complete satisfaction is our goal. Best Regards, Sassha Motz General Manager

April 03, 2025

George was amazing! Very friendly and kept me in the loop with the progress, even plugged my tire for free!!! More

by wyatt2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Our team is happy that your visit met if not exceeded your expectations. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

April 03, 2025

Joshua was great to work with. Very easy to talk to. Knowledgeable about the features of the car. If and when I decide to purchase another car I will look him up. George Haslerig More

by sonadora8660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Joshua took great care of you. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

April 03, 2025

Our Honda CRV hybrid needed a normal maintenance service. I was immediately met at the dealership and our vehicle was serviced, washed and I was leaving within one hour. Outstanding customer service. More

by annlueckeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

We thank you for sharing your positive and efficient service experience. See you down the road. Best Regards, Sassha Motz General Manager

April 03, 2025

I like the environment, everyone is welcoming and helpful and look for ways to help you. More

by ckmcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review and for highlighting our team and their dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

April 03, 2025

Todo muy bien desde que entras hasta que entrgan El carro.gracias por Todo.recomendado More

by rubencuevas.0557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kihara
Apr 04, 2025 -

Germain Honda of Surprise responded

Le agradecemos que se tome el tiempo para compartir su experiencia y para su negocio. Saludos, Sassha Motz Gerente General

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