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Germain Honda of Surprise
Surprise, AZ
1,842 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,842 reviews
August 17, 2026
Easy to schedule and work done in a timely manner. Service advisor was helpful and kept me informed of progress. Service advisor was helpful and kept me informed of progress. More
by calvin.hazlewood
Verified CustomerEmployees Worked With
August 15, 2026
Connor was very helpful and understood what I was looking for. Very please with fast service for. Very please with fast service More
by Somartinez92027
August 15, 2026
Kevin, the service rep, was exceptional. Polite, professional, friendly. Went out to the car with me afterwards to help set a few features I needed help with and answer questions I had abo Polite, professional, friendly. Went out to the car with me afterwards to help set a few features I needed help with and answer questions I had about the car. I drove away very happy. He was the best. More
by leoncqb
Employees Worked With
August 14, 2026
Have gotten my Acura serviced there twice in a row. Service writer was very polite. Price was what I expected, they didn't try to upsell. Waiting area was good size and pleasant. Took a little long Service writer was very polite. Price was what I expected, they didn't try to upsell. Waiting area was good size and pleasant. Took a little longer than I would have liked. Biggest issue I found was that although I have the exact same tires that I had on my last visit, the tread measure actually increased? In other words, I have more tread than last time even though I drove 5k miles and didn't buy new tires. So, were the readings wrong last time or this time? Or did they try to upsell me tires last time? More
by Kelly.mcnamara
Employees Worked With
August 14, 2026
Woke up in the morning to my brake lights being on all night. At 630AM I was waiting outside the Honda dealership for Help either in shutting them off or replacing them or finding out what was wrong. 3 h night. At 630AM I was waiting outside the Honda dealership for Help either in shutting them off or replacing them or finding out what was wrong. 3 hours later I was driving away with the problem gone by expert mechanics, and office personnel!!! That’s why I always go to the dealership! More
by grahamkb0
Employees Worked With
August 14, 2026
I have purchased many cars in my lifetime but my experience with this dealership was exceptional. Everything was simply great experience with this dealership was exceptional. Everything was simply great More
by wmcbrid
August 14, 2026
Very satisfied with the service provided and very pleased with the service writer Nathan. He did not try to sell me a service I did not need. Service was done quickly and done right. with the service writer Nathan. He did not try to sell me a service I did not need. Service was done quickly and done right. More
by vinnyandlynn
Employees Worked With
August 12, 2026
Friendly, nice, didn’t take too long, washed the car my salesman went over what they did and what they recommended salesman went over what they did and what they recommended More
by bb99437
Employees Worked With
August 12, 2026
On Aug 6th I brought our 2025 Pilot in for its first oil change, which was completed along with a tire rotation. A few days later the later the Maintenance A light appeared oh our screen. After investigat change, which was completed along with a tire rotation. A few days later the later the Maintenance A light appeared oh our screen. After investigating we found it indicated a need for an oil change, which was a surprise since we just had that completed. If would seem that the technician failed to reset our indicator back to a completed situation. My past experience with car dealerships is that they always reset the display after completing maintenance. I would hope this is a normal procedure with your dealership as well. More
by desertrat6457
Employees Worked With
August 12, 2026
Wonderful and quick service. Alfredo was very professional, informative and helpful. Will come back again. Alfredo was very professional, informative and helpful. Will come back again. More
by sarahannne42
Employees Worked With
