Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.8
290 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

290 Reviews

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290 Reviews of Nathan (Nate) Garcia

October 22, 2026

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Employee Rating

Efficient service and clear communication made for a smooth service appointment. This was much appreciated. More

by nicolekearly
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Recommend Dealer
Yes
Oct 23, 2026

Germain Honda of Surprise responded

Our team is pleased that your recent visit was a positive and informative experience, which we work hard to provide. Best Regards, Sassha Motz General Manager

October 20, 2026

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The service department is excellent. Car repair estimates are accurate and explained. The waiting room is clean and comfortable. An Enterprise car rental office is on-site and Germain More

by Debbie
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Recommend Dealer
Yes
Oct 21, 2026

Germain Honda of Surprise responded

We truly value your business and thank you for sharing your recent visit with our team. Best Regards, Sassha Motz General Manager

October 12, 2026

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⭐️⭐️⭐️⭐️⭐️ I’ve consistently received five-star service at Germain Honda of Surprise, from purchasing my vehicles to my most recent warranty service. The service team was fast, efficient, professio More

by mrswillhawthorne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Germain Honda of Surprise responded

Thank you for your continued trust in Germain Honda of Surprise! We’re delighted our sales and service teams consistently deliver the five-star experience you deserve. We truly appreciate your loyalty and recommendation! Best Regards, Sassha Motz General Manager

October 05, 2026

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very helpful explaining the issue that was the problem . now i have an idea if the issue should happen again it won't be so stressful. Thanks Nathan! More

by bdunlap1014
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Recommend Dealer
Yes
Oct 06, 2026

Germain Honda of Surprise responded

We thank you for working with our service department and for sharing your 5-star informative visit. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

September 17, 2026

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Excellent service will continue to go back for all the service rqquirements. Great job people More

by jkingsbury09
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Recommend Dealer
Yes
Sep 17, 2026

Germain Honda of Surprise responded

We truly appreciate your business and thank you for trusting our team with your automotive service needs. Best Regards, Sassha Motz General Manager

September 12, 2026

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Thanks to the Honda Team, great job! Nice work area for the wait to get my car More

by jon.olander
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Recommend Dealer
Yes
Sep 14, 2026

Germain Honda of Surprise responded

Thank you. Our team works hard to provide a positive and comfortable guest experience. Best Regards, Sassha Motz General Manager

September 07, 2026

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Excellent customer service Love Surprize Dealership Nathan is excellent , will definitely com back I always come here More

by lucysdoghouse
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 08, 2026

Germain Honda of Surprise responded

Thank you for the wonderful review! We’re thrilled to hear you’ve consistently had great experiences at Germain Honda of Surprise and that Nathan took excellent care of you. We truly appreciate your continued loyalty and look forward to welcoming you back! Best Regards, Sassha Motz General Manager

August 31, 2026

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Employee Rating

I was delighted to be able to schedule an appointment with in a few days of my service call. I was greeted by my advisor and was read what I had described as a concern for service. The advisor then exp More

by Yaya_sisters_7
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Recommend Dealer
Yes
Sep 02, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re glad we could accommodate your appointment quickly and provide clear communication throughout your visit. We also appreciate your kind words about our dealership atmosphere. We look forward to serving you again! Best Regards, Sassha Motz General Manager

August 29, 2026

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Appointments all always easy to make that fit my schedule. No long waits getting checked in and the estimated time to complete the service is always right on. I would recommend this dealership to ge More

by tman515
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Service Time
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Recommend Dealer
Yes
Aug 31, 2026

Germain Honda of Surprise responded

Thank you for your wonderful feedback and recommendation! We’re pleased to hear that scheduling an appointment is convenient, check-in is quick, and our team consistently completes your service within the estimated timeframe. We truly appreciate your continued trust and are grateful you choose Germain Honda of Beavercreek for your vehicle’s service needs. We look forward to seeing you again! Best Regards, Sassha Motz General Manager

August 28, 2026

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Employee Rating

We appreciate notifications about services and recalls. Always Easy to get an appointment. Friendly staff. More

by Mary Jane Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Germain Honda of Surprise responded

Providing our guests with a positive and easy experience is our goal. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

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