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Germain Honda of Surprise
Surprise, AZ
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 300 reviews
October 30, 2024
Nate is one of the service guys I have ever met. His customer service is impeccable. The Honda service center is great from the check in until I leave. Everyone is so friendly. His customer service is impeccable. The Honda service center is great from the check in until I leave. Everyone is so friendly. More
by gshea_hord
Verified CustomerEmployees Worked With
October 30, 2024
Everyone was a lot of fun to work with! ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just n ! Robert and David got my new truck in as soon as possible and got it repaired quicky!! They keep me abreast of how things were going!! They just needed donuts there!! More
by drmurray1949
October 29, 2024
The people are always polite and professional. The dealership is always clean. Great service department. The dealership is always clean. Great service department. More
by pestguy77
Employees Worked With
October 29, 2024
Excellent communication starting with service advisor to service manager. They both worked on resolving a problem with my Honda Pilot. Professional and knowledgeable.. will continue utilizing this dealers service manager. They both worked on resolving a problem with my Honda Pilot. Professional and knowledgeable.. will continue utilizing this dealership for future services. More
by debrobs13
Employees Worked With
October 29, 2024
Great customer service! Friendly and helpful. They found and fixed the problem in a timely manner. Friendly and helpful. They found and fixed the problem in a timely manner. More
by adriennemedina31
Employees Worked With
October 28, 2024
They always are fast and easy and take good care of me! Love this dealer! Love this dealer! More
by taytay.ann93
October 28, 2024
Cheating, liar ,, I will never come back again. And never never buy old car used again. $40k And never never buy old car used again. $40k More
by demidemi01
October 28, 2024
We received a quote/price upon drop off but once we arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it arrived to pick up the car, the cost was $10+ more than the stated price, for "misc" fees. In addition, the vehicle was supposed to be washed but it was not. The service adviser was cordial but generally, it seems underhanded and deceitful to state a price for an oil change, oil filter, and car wash and then not wash the car AND tack on an additional $10 in fees that should have just been included in the price that was quoted. More
by arogut
Employees Worked With
October 28, 2024
Quick, clean, polite, enjoyed my service visit. Al is always so great. I have always enjoyed working with him on our family's car needs. Al is always so great. I have always enjoyed working with him on our family's car needs. More
by baylorsmom09
Employees Worked With
October 28, 2024
Andre has been my service advisor since I bought my car. He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly He is very, very honest and professional. He gives me good information and good advice and I trust him implicitly More
by lindamarie1411
Employees Worked With
