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Germain Honda of Surprise
Surprise, AZ
738 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 738 reviews
April 08, 2025
On 03/24/25 I sent a text message to Robert about bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What bringing my vehicle in for a recall. Robert texted me back later that day and said the part had been ordered. I haven't heard a word since then. What's up? More
by lkwred1950
Employees Worked With
Levi who is no longer there.
April 08, 2025
Professional, clean and accurate! It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. It is a great dealership to work with. They tell you up front what they are going to do and how long it will take. More
by kensuzaxford
Verified CustomerEmployees Worked With
April 08, 2025
Your crew is prompt , professional and responsible. That is all that I can expect from an auto service department. That is all that I can expect from an auto service department. More
by cjshull
Employees Worked With
April 08, 2025
The service department performed all maintenance items that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. that I requested. My Ridgeline also had a recall that was repaired. I’m satisfied with the work performed on my truck. More
by mikepershingcurtis
Employees Worked With
April 07, 2025
Kristina is kind, friendly, and helpful with getting my warranty suv issue resolved. Im so grateful for all her help. warranty suv issue resolved. Im so grateful for all her help. More
by pamala08
Employees Worked With
April 07, 2025
I'm sorry but I don't mind doing the survey but I hate writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. writing a review. If you want me to continue to do your survey's but demand I give a review I won't do anything. More
by labrava53
Employees Worked With
April 07, 2025
Clean, and efficient. Very happy with the outcome , plus they finished the job ahead of time!! Very happy with the outcome , plus they finished the job ahead of time!! More
by patntrace
Employees Worked With
April 07, 2025
Everyone was great and fast service too! I walked in and was helped right away. I sat down and before I knew it everything was completed. I walked in and was helped right away. I sat down and before I knew it everything was completed. More
by charlesmillerj
Employees Worked With
April 07, 2025
Our salesman, Chris, was very professional, courteous, knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous an knowledgeable and patient. We did not feel rushed. We had to return to the service department for the CC finish and Robert was also very courteous and responsive. We received various phone calls from several different people to follow up and ensure all of our questions were answered and needs met. Overall, a great purchase experience. Keep up the great work team. More
by scott.dufresne1
Employees Worked With
Other Employees :
Mark Anderson
April 07, 2025
Robert was very professional and acknowledgeable. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. His assistance and customer service was beyond outstanding. Made the experience smooth, made sure we were taken care of. More
by ellisohana
Employees Worked With
