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Germain Honda of Surprise

Surprise, AZ

4.7
300 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 300 reviews

November 02, 2024

Car buying here was super easy. From trade-in assessment, negotiation to money saving ways, Joshua Reeves helped on all those aspects and made the process smoother and fun filled. A More

by Terminator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Germain Honda of Surprise responded

We are delighted you had an easy and fun car-buying experience with Joshua. We will share your positive feedback with him and the rest of the team. Congratulations on your new vehicle! Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

November 01, 2024

As always Nathan was professional and helpful in my decision to do all the enumerated items that needed attention More

by donafaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Nate ensured your complete satisfaction and provided you with all the information you needed to make decisions towards the servicing of your Honda. Best Regards, Sassha Motz General Manager

November 01, 2024

Their customer service is unrivaled, Colin and George were extremely helpful and friendly. Would recommend! More

by oo_advent_oo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

Thank you for highlighting Colin and George for their dedication to customer satisfaction during the purchase of your new Honda. We wish you many happy journeys. Best Regards, Cliff Gondek General Manager

November 01, 2024

They made everything so easy and fast. They were friendly and explained everything to me More

by bad1mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

We appreciate your business and thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

November 01, 2024

muy amable tube muy Buena a tension en el honda recomendado sien por siento recomendado More

by joseluis157519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Germain Honda of Surprise responded

Gracias por elegir Germain para sus necesidades automotrices. Saludos, Sassha Motz Gerente General

October 31, 2024

They were very professional and courteous to work with. Kiara was easy to communicate with which, in my opinion, made the transaction go more smoothly. More

by GLADYS14602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

Thanks you! We're happy to hear that Kiara made sure your car purchase was a smooth and hassle-free experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

October 31, 2024

Colin provided top notch service. Would recommend him to anyone interested in buying a car More

by jordanwessolek1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

Congratulations on your new Honda and thank you for leaving Colin this kind review and recommendation. Best Regards, Sassha Motz General Manager

October 31, 2024

Thank you Josh Reeves for helping us find a safe SUV for our family! Appreciate your patience answering all our questions and explaining everything thoroughly. Excellent customer service! We love our CRV! More

by mamabearpris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

It is an honor to have helped your family get the vehicle that meets your wants and needs. Thank you for sharing thoughtful feedback with us on your experience with Josh. We wish you safe and happy travels in your new Honda, from all of us at Germain Honda of Surprise! Best Regards, Sassha Motz General Manager

October 31, 2024

Sales staff were nice, finance were a little misleading. The true interest rate was not divulged until we had signed papers More

by Nyomta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of your sales experience! We're pleased our team did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda! Best Regards, Sassha Motz General Manager

October 30, 2024

Super friendly and processional great staff, take both vehicles in any time service is needed. More

by jamesjas01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Thank you for choosing Germain Honda. Best Regards, Sassha Motz General Manager

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