Germain Honda of Surprise

In for recall, mentioned front alert sensors left/right In for recall, mentioned front alert sensors left/right active when nothing is happening. 30 minutes took 2 hours. Still broke... sensor activated tw In for recall, mentioned front alert sensors left/right active when nothing is happening. 30 minutes took 2 hours. Still broke... sensor activated twice on the way home. More

absolutely disgusting behavior. rudest dealership i have gone too by far. complete liars and extremely disrespectful. Nolen Right (Wright?) was the rudest sales manager i have spoken with. promised me $1300 gone too by far. complete liars and extremely disrespectful. Nolen Right (Wright?) was the rudest sales manager i have spoken with. promised me $13000 out the door for the car i was interested. after promising me a price, he proceeded to run my credit and bring back the contract stating he could not sell the car for any less then $16000 and lied saying he never agreed with $13k, even though he signed a paper agreeing to it. he then proceeded to scream and yell about how we were wrong and he “never agreed to $13k, even though he signed agreeing he’d accept it. overall, terrible experience and i would not recommend this dealership to anyone. don’t waste your time people! More

Mike Tormollan is the best. Very conscientious and he obviously enjoys his job! He went the extra mile for me. And a bonus: The car was clean and shiny. obviously enjoys his job! He went the extra mile for me. And a bonus: The car was clean and shiny. More

David McKee is my service advisor and has been for a very long time. He is always very kind and compassionate. He never tries to up sale anything and will work with you all the time. He has become a friend long time. He is always very kind and compassionate. He never tries to up sale anything and will work with you all the time. He has become a friend as well as my favorite Service Advisor. I think the best Surprise Honda has. More

Great experience all around. Service was professional and attentive. Will recommend to friends. Troy went above and beyond to meet my needs I a new car. attentive. Will recommend to friends. Troy went above and beyond to meet my needs I a new car. More

My service advisor is David McKee, he has always done a top notch job on all my car issues.. He is professional but also kind and caring. I know he will take care of my concerns .. David, thank you for a top notch job on all my car issues.. He is professional but also kind and caring. I know he will take care of my concerns .. David, thank you for always going above and beyond. More

Great job by David McKee, he has been my Service Advisor for the past 4 years. David is honest and keeps me posted on what necessary services I need on both of my cars. for the past 4 years. David is honest and keeps me posted on what necessary services I need on both of my cars. More

Just had my oil changed out at the Surprise Honda. They did a really great job at getting me in and out with completing my service in a professional way. Larry Orris was there to answer any questions and m did a really great job at getting me in and out with completing my service in a professional way. Larry Orris was there to answer any questions and make my waiting time very comfortable. He went over and above his job. I would recommend Surprise Honda for your next service need. More

Great job by David McKee when I got new tires on my Accord on Wednesday, Feb. 3. Really appreciate his help. Good experience. John Baie Accord on Wednesday, Feb. 3. Really appreciate his help. Good experience. John Baie More

Brand new to the area and to this Honda dealership. Made an appointment for Tuesday, February 2nd, for an oil and filter change. My service tech, Larry Orris, was very cordial, knowledgeable and explained an appointment for Tuesday, February 2nd, for an oil and filter change. My service tech, Larry Orris, was very cordial, knowledgeable and explained to me everything in detail as test showed that there were a couple of items besides the oil and filter change that needed to be addressed. These items were taken care of in a timely manner. I had a good experience and will return again when needed. Very pleased with this dealership and its staff. More