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Germain Honda of Surprise

Surprise, AZ

4.8
919 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda ...
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 919 reviews

June 24, 2025

They were very good and quick. They were very good and quick. They were very good and quick. More

by mr.gerry.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to share your positive and efficient service experience. Best Regards, Sassha Motz General Manager

June 24, 2025

Alfredo gave wonderful service during my last visit. Good communication,helpful and on time service. More

by pthompson14937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Al's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 24, 2025

Very chill dude had great conversations. Funny, smart, easy to talk to gentlemen. Had thinks in common. More

by nickp825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Jun 25, 2025 -

Germain Honda of Surprise responded

We are happy to know you enjoyed working with Branden and that he ensured a positive guest experience. Best Regards, Sassha Motz General Manager

June 23, 2025

Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 23, 2025

Great customer service. Super friendly and was able to meet the needs of my vehicle. Amazing communication skills. More

by vendettamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Honda of Surprise responded

We greatly appreciate your business and thank you for choosing Germain Honda for your automotive service needs. See you next time. Best Regars, Sassha Motz General Manager

June 23, 2025

Very nice service. My car was wash. The service Manager took time to talk to me. And the service advisor was great. Thanks More

by donnievtanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Please let our team know if there is anything further we may assist with. Best Regards, Sassha Motz General Manager

June 23, 2025

Good experience, good people. We had Az vehicle inspection today and everything passed. Your location and people do an excellent job. More

by jimob33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Germain Honda of Surprise responded

We thank you for taking the time to share your positive experience with our team. Please let us know if there is anything further we may assist with. Best Regards, Sassha Motz General Manager

June 20, 2025

Alfredo is always responsive and communicates everything that is going on with my vehicles. I would recommend this dealership to anyone needing service. More

by jlgoolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Alfredo's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 20, 2025

All repairs completed as promised. Same day completion in a timely manner, at agreed price which included providing loaner car during the service period. More

by karenpoturalski52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

June 20, 2025

Personal service, excellent care of the car, pleasant place to wait for the job to be done. Nothing negative! More

by Suzospc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. See you down the road. Best Regards, Sassha Motz General Manager

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