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Germain Honda of Surprise
Surprise, AZ
866 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 866 reviews
June 05, 2025
I had a positive experience buying my new (to me) vehicle. Everything went smoothly. Overall, very happy. vehicle. Everything went smoothly. Overall, very happy. More
by rebecca.p.harper
Verified Customer
June 05, 2025
Always professional and no pressure to buy. Willing to work with you to get what you want. Love them Willing to work with you to get what you want. Love them More
by noreencapra20
June 05, 2025
Kevin Proo was my service adviser and he did a great job explaining me everything. He also had a follow up call and offered help if there was any issues. explaining me everything. He also had a follow up call and offered help if there was any issues. More
by SWAPNIL
Employees Worked With
Kevin Proo
June 05, 2025
An amazing dealership. Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top n Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top notch. More
by hipolito71
Employees Worked With
June 04, 2025
They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car keys. I thought it was the key battery but no. I need to go by and get them to connect it. It should be something they check when they test drive it. More
by christina.lopez625
Employees Worked With
June 04, 2025
Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. Car was washed and services were explained in detail after the visit. More
by cjd1973
Employees Worked With
June 04, 2025
The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More
by damatoman2001
June 03, 2025
Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More
by MACxMAC
Employees Worked With
June 03, 2025
The recall correction for my Odyssey was fast and I believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. More
by berlynranch
Employees Worked With
