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Germain Honda of Surprise

Surprise, AZ

4.7
431 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 431 reviews

December 26, 2024

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales, Matt Thorpe
Dec 30, 2024 -

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 26, 2024

It was very nice working with them. All my questions were answered. I love my new car. More

by tbconley1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Germain Honda of Surprise responded

Thank you! We're glad you felt well accommodated and informed during your sales visit. We appreciate your business and hope to work with you again in the future. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

December 26, 2024

Everything was wonderful! Kiara was so helpful and made the car buying experience easy. She is the best! More

by emilyb83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Kiara. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

December 25, 2024

Was an extremely smooth and great process! Javier was great, no pressure, and was quick with the process of purchasing. More

by gbowne99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Dec 30, 2024 -

Germain Honda of Surprise responded

Thank you for making the trip to see us! We are happy to hear you had a pleasant car-buying experience. Enjoy your pre-owned car! Thank you for choosing Germain, and we hope to serve you again in the future. Best Regards, Sassha Motz General Manager

December 24, 2024

Had a great experience in buying from this dealership. Everyone I dealt with was super personable and friendly, Joshua Reeves helped me specifically and was very knowledgeable. Have absolutely zero compla More

by Brenden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Germain Honda of Surprise responded

Hi Brenden we're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Sassha Motz General Manager

December 24, 2024

Not happy with decision to only provide (3) services in my (2) year ownership based on oil life %. There are many inspections that should have been performed. More

by desgmead
Recommend Dealer
Yes
Employees Worked With
Victor Morales
December 24, 2024

It was easy to schedule an appointment for a convenient time and date for my Honda Accord. More

by kewhite22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Germain Honda of Surprise responded

Thank you for leaving our team this positive feedback on your recent service experience. See you next time. Best Regards, Sassha Motz General Manager

December 24, 2024

Wrong post please forgive. The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless a More

by danfy63461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

December 24, 2024

bought vehicle seven years ago, have two cars and have been here many times for service and always satisfied More

by harr623n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Joshua Reeves is an anomaly to car sales people. We sure are thankful to have been connected with him! Two vehicle purchases so far and we have more we have referred! Great job, Joshua! More

by Mi Ran Hopper
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Germain Honda of Surprise responded

There is no greater compliment than a referral. Joshua will be honored to learn of your kind words and we know he enjoyed assisting you with the purchase of your new Honda. Thank you for sharing. Best Regards, Sassha Motz General Manager

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