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Germain Honda of Surprise
Surprise, AZ
298 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 298 reviews
November 04, 2024
Alfredo was very helpful and explained what the problem was with my vehicle.He was very understanding. If I need additional help I will call him. was with my vehicle.He was very understanding. If I need additional help I will call him. More
by geraldeford
Verified CustomerEmployees Worked With
November 04, 2024
Alfredo was great. Lounge area was clean and comfortable. My car works great. Will continue to have my car serviced here. Lounge area was clean and comfortable. My car works great. Will continue to have my car serviced here. More
by ldhabes
Employees Worked With
November 04, 2024
Andree was awesome and he knew how to help me exactly. He was able to read my chart and let me know exactly what was needed He was able to read my chart and let me know exactly what was needed More
by householdbills0607
November 03, 2024
As always Nathan was professional and helpful in my decision to do all the enumerated items that needed attention decision to do all the enumerated items that needed attention More
by TECHAMBERS1951
Employees Worked With
November 02, 2024
Always a great experience. As things change or new details are discovered my Service Writer would almost immediately let me know what's going on. Service department waiting a As things change or new details are discovered my Service Writer would almost immediately let me know what's going on. Service department waiting area is clean and quiet with a coffe machine. More
by chuck_austin
Employees Worked With
November 02, 2024
As return customers from 2021 we again had a great experience, service, invest of time, follow up/through. We would refer and recommend. experience, service, invest of time, follow up/through. We would refer and recommend. More
by Randy o.
November 02, 2024
I don’t like being told to write a minimum amount of words for my evaluation. The service department is knowledgeable, friendly and thorough! words for my evaluation. The service department is knowledgeable, friendly and thorough! More
by mikkiduke
November 02, 2024
Best car buying experience I have ever had! Joshua Reeves was my sales rep and he is amazing. He listened and helped me with every question I asked, even those I asked twice. If you are look Joshua Reeves was my sales rep and he is amazing. He listened and helped me with every question I asked, even those I asked twice. If you are looking to purchase a car I would strongly recommend buying a car from Germain Honda of Surprise and please ask for Joshua Reeves, he will not disappoint. More
by denised1977
November 02, 2024
Car buying here was super easy. From trade-in assessment, negotiation to money saving ways, Joshua Reeves helped on all those aspects and made the process smoother and fun filled. A From trade-in assessment, negotiation to money saving ways, Joshua Reeves helped on all those aspects and made the process smoother and fun filled. Also, after sale followup to ensure things are going as expected is something I haven't seen anywhere else. More
by Terminator
November 01, 2024
Their customer service is unrivaled, Colin and George were extremely helpful and friendly. Would recommend! were extremely helpful and friendly. Would recommend! More
by oo_advent_oo
