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Germain Honda of Surprise
Surprise, AZ
708 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 708 reviews
April 07, 2025
I was charged $885 for 2 hours of labor to fix the A/C. Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks Also, the inspection sheet showed that both my engine and in cabin air filters were dirty and needed to be replaced. I replaced both filters 2 weeks ago. I know labor rates are always inflated, but this is over the top. Telling me my filters are dirty is just shady business trying to get more money. More
by mavid20
Verified CustomerEmployees Worked With
April 05, 2025
Exellent job by Robert, he explained all the job was done, and clearly answered all my questions. done, and clearly answered all my questions. More
by el20juanito
Employees Worked With
April 04, 2025
I am very pleased with the service provided by Germain Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellen Honda. Service advisor, Robert Solis, was very professional and personable. He listened, kept me informed and ensured my needs were met with excellence. The facilities were clean and comfortable. It was an all around pleasant experience. More
by kapankey
Employees Worked With
April 04, 2025
first visit and all was great. Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thank Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thanks for the free car wash. More
by sldoellman
Employees Worked With
April 04, 2025
George was very thorough with me very polite and appreciate him and the work he did for me appreciate him and the work he did for me More
by GIXXERKID3
Employees Worked With
April 04, 2025
George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to the manager, I rate them all at 10 stars and will be back whenever I need advice or help with my CRV! More
by maxdenhanger
April 04, 2025
They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More
by jumper22ed
April 04, 2025
George was very helpful and respectful. He made my first visit a very pleasant experience. George kept me informed about the status of my vehicle and explained the areas of concern in detai He made my first visit a very pleasant experience. George kept me informed about the status of my vehicle and explained the areas of concern in detail. The Service Waiting Area is very comfortable. I appreciate George and look forward to working with him again. More
by Lene H.
Employees Worked With
April 04, 2025
This dealership is nice and clean. Such intentional staff, i had such a great experience. I recommend this dealership Such intentional staff, i had such a great experience. I recommend this dealership More
by averieensign17
Employees Worked With
April 04, 2025
I received excellent customer service today. Robert is great to work with. They finished my car in no time. Robert is great to work with. They finished my car in no time. More
by rd.dennison10
Employees Worked With
