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Germain Honda of Surprise
Surprise, AZ
298 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 298 reviews
November 08, 2024
I have purchased a lot of cars over the years. The staff at Germain Honda couldn’t have made the purchase any easier or smoother. All my questions are answered and the service has been ongoing sin The staff at Germain Honda couldn’t have made the purchase any easier or smoother. All my questions are answered and the service has been ongoing since then. I highly recommend GERMAIN Honda of surprise! More
by jeffjurchak
Verified Customer
November 08, 2024
Al has always been very helpful explaining what services I need. He is very respectful and pleasant. I need. He is very respectful and pleasant. More
by johnlindac70
Employees Worked With
November 08, 2024
Matt Thorpe was awesome! ! He kept me well informed and showed me pictures. He was great!!! ! He kept me well informed and showed me pictures. He was great!!! More
by julieelen
Employees Worked With
November 05, 2024
Joshua Reeves was very helpful and got me the best deal I could hope for! could hope for! More
by timothygnash
November 05, 2024
Cesar was knowledgable and courteous. He answered all of my questions without hesitation. It was a very pleasant encounter with all of the employees there. Alex went out of his way to m He answered all of my questions without hesitation. It was a very pleasant encounter with all of the employees there. Alex went out of his way to make for a pleasant experience. More
by ccamin
November 04, 2024
Matt was extremely helpful. I waited for my car and it didn’t take long for the work. I waited for my car and it didn’t take long for the work. More
by bps913
Employees Worked With
November 04, 2024
Alfredo is an awesome Service Manager! !! I love that he is MY MANAGER!!! I love going in for service to see him!!! !! I love that he is MY MANAGER!!! I love going in for service to see him!!! More
by jshafer8
Employees Worked With
November 04, 2024
Customer service cantered Helpful Seamless Detailed Efficient Friendly Thorough Experts Follow up Makes buy car easy Detailed Efficient Friendly Thorough Experts Follow up Makes buy car easy More
by Drzana14
November 04, 2024
Everything was fine until the financial aspect and he pulled an under the table deal without discussing it with me. I wanted to pay cash but he said to get the Honda loyalty discount we needed to finance pulled an under the table deal without discussing it with me. I wanted to pay cash but he said to get the Honda loyalty discount we needed to finance the car. Which I agreed to and he said there needed to be at least 4 payments. Everything was fine until I got home and found he set the interest rate 8.75%. This was very upsetting for two reasons: I see multiple Honda commercials for 1.9% and since I have a credit score over 800 that couldn’t be a reason for the outrageous rate he charged. Needless to say I will pay it off in 1 payment. More
by golf-dude
November 04, 2024
These two gentlemen, Dave. and Andree are ALWAYS helpful. We have 4 Honda's in our family. Dave is the reason we continue to come to this location in Surprise. and Andree are ALWAYS helpful. We have 4 Honda's in our family. Dave is the reason we continue to come to this location in Surprise. More
by Real Deal
