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Germain Honda of Surprise
Surprise, AZ
919 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 919 reviews
June 28, 2025
Exceptional Service from Robert Solis at Germain Honda – Surprise, AZ! I can’t say enough great things about Robert Solis in the service department at Germain Honda! Every time I bring my vehicle in, Rob Surprise, AZ! I can’t say enough great things about Robert Solis in the service department at Germain Honda! Every time I bring my vehicle in, Robert provides fast, friendly, and professional service that truly stands out. He goes above and beyond to make sure I’m taken care of, and I always leave feeling confident that my car is in excellent hands. What I appreciate most is how seamless he makes the whole process—he communicates clearly, keeps things moving quickly, and treats you like a valued customer, not just a number. It's rare to find someone so consistently reliable and pleasant to work with. If you're bringing your car into Germain Honda, do yourself a favor and ask for Robert. He’s the reason I keep coming back. Top-notch service every single time! More
by michael.s.bostwick
Verified CustomerEmployees Worked With
June 27, 2025
I have never been disappointed with Germain Honda Surprise. Always timely with great followup. Very honest and competent. I feel trust is so important when I comes to car maintenance. Maria wen Surprise. Always timely with great followup. Very honest and competent. I feel trust is so important when I comes to car maintenance. Maria went above and beyond answering my questions. More
by waldronx2
Employees Worked With
June 27, 2025
Always a great experience working with them. No haggle no hassle and worked hard to find us the vehicle we wanted. No haggle no hassle and worked hard to find us the vehicle we wanted. More
by ken.walter
June 27, 2025
One service agent said I wouldn't be charged extra for the coolant because I was getting a coolant flush, but I did get charged for the extra coolant. the coolant because I was getting a coolant flush, but I did get charged for the extra coolant. More
by cle1946
June 27, 2025
They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. clean, honest, reverent, to do their duty to God and country. There, 15 words. More
by gary_m
Employees Worked With
June 27, 2025
Had a 1:00 PM appointment for a brake pin recall. I took a walk to the local market and by the time I came back the inspection had been completed. I like the prompt service. I took a walk to the local market and by the time I came back the inspection had been completed. I like the prompt service. More
by gidra150
Employees Worked With
June 27, 2025
I've been coming to this dealership for about the last 3 years, been pretty satisfied with them years, been pretty satisfied with them More
by lcsurprise1218
Employees Worked With
June 26, 2025
Great customer service and was efficient in getting my vehicle completed. I would happily take my vehicle back there again for any service work! vehicle completed. I would happily take my vehicle back there again for any service work! More
by Bnguyenphotography
Employees Worked With
June 25, 2025
Very professional, transparent and efficient. The appointment process was easy, the waiting area provided wifi and power to for email and or business. Coffee and water was also available. very s The appointment process was easy, the waiting area provided wifi and power to for email and or business. Coffee and water was also available. very smooth. More
by brianmena15
Employees Worked With
June 25, 2025
Very friendly and I should always be able to get my crv serviced because of the hours you are open. serviced because of the hours you are open. More
by rpetersonf16
Employees Worked With
