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Germain Honda of Surprise
Surprise, AZ
431 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 431 reviews
December 31, 2024
It is always clear in there the staff is always courteous definitely would go back there! definitely would go back there! More
by mswashi
Verified Customer
December 30, 2024
Quick. No other services were pushed on me. I was taken care of in less than two hours. No other services were pushed on me. I was taken care of in less than two hours. More
by Noah.j.livingston
Employees Worked With
December 29, 2024
Cesar focused on our request. The finance piece was annoying and without personal experience. I paid cash and they wanted me to finance. The finance piece was annoying and without personal experience. I paid cash and they wanted me to finance. More
by streese
December 29, 2024
I have always had excellent service with Kaz and Dave. They made the process to sales so easy when it came to trade. They made the process to sales so easy when it came to trade. More
by lynnshar
December 27, 2024
Quick, efficient well done check up. Comfortable waiting area with beverages and TV…..good job Comfortable waiting area with beverages and TV…..good job More
by Kampa10
Employees Worked With
December 27, 2024
We liked their knowledge of working with snowbirds. They were the most efficient dealership we have ever worked with in our lifetime. We are pleased with the car. They were the most efficient dealership we have ever worked with in our lifetime. We are pleased with the car. More
by gus16
December 27, 2024
I Have always had excellent service! The next time I need service I will go there. The next time I need service I will go there. More
by homenurse13
Employees Worked With
December 26, 2024
Staff are always very friendly and helpful. Wait times are average but I’ve not had any issues with the service. Only one issue this time, I could never get through on the phone. I was told I Wait times are average but I’ve not had any issues with the service. Only one issue this time, I could never get through on the phone. I was told I should just contact the service agent directly but I think anyone calling the main/service department numbers should be able to get through. I never had that issue at Tempe Honda, and when I couldn’t get through to Germain, I called Arrowhead Honda service dept and was connected right away. Please work on this issue. Thanks! More
by julielschneider1
Employees Worked With
December 26, 2024
The service was perfect and they helpful and the Service was so on time perfect job was so on time perfect job More
by iman.matti
Employees Worked With
December 26, 2024
No complaints. The service was done by time stated. Everyone was easy to work with. The service was done by time stated. Everyone was easy to work with. More
by carol-compton
Employees Worked With
