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Germain Honda of Surprise
Surprise, AZ
761 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 761 reviews
December 25, 2024
Was an extremely smooth and great process! Javier was great, no pressure, and was quick with the process of purchasing. Javier was great, no pressure, and was quick with the process of purchasing. More
by gbowne99
Verified Customer
December 24, 2024
Had a great experience in buying from this dealership. Everyone I dealt with was super personable and friendly, Joshua Reeves helped me specifically and was very knowledgeable. Have absolutely zero compla Everyone I dealt with was super personable and friendly, Joshua Reeves helped me specifically and was very knowledgeable. Have absolutely zero complaints, and would recommend to friends and family. More
by Brenden
December 24, 2024
Wrong post please forgive. The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless a The service was great that's why we choose a honda very professional at both here and peoria location keep up the phenomenal several guys god bless all More
by danfy63461
Employees Worked With
December 24, 2024
It was easy to schedule an appointment for a convenient time and date for my Honda Accord. time and date for my Honda Accord. More
by kewhite22
Employees Worked With
December 24, 2024
Not happy with decision to only provide (3) services in my (2) year ownership based on oil life %. There are many inspections that should have been performed. my (2) year ownership based on oil life %. There are many inspections that should have been performed. More
by desgmead
Employees Worked With
Victor Morales
December 24, 2024
Joshua Reeves is an anomaly to car sales people. We sure are thankful to have been connected with him! Two vehicle purchases so far and we have more we have referred! Great job, Joshua! We sure are thankful to have been connected with him! Two vehicle purchases so far and we have more we have referred! Great job, Joshua! More
by Mi Ran Hopper
Employees Worked With
December 23, 2024
Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More
by HRDAHMEN86
Employees Worked With
December 23, 2024
Josh was so amazing… I felt comfortable with him . . he’s honest also which I appreciated… love him and the dealership had a great vibe… thank you so much Josh for being so wonderful .. this is so exci . he’s honest also which I appreciated… love him and the dealership had a great vibe… thank you so much Josh for being so wonderful .. this is so exciting for me More
by moniquelreed
December 21, 2024
My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor should I have to. Service person Robert Solis was cordial but he walked away as I was checking in my car with him. I would prefer his full attention at check in before he went to talk to another employee about something else. Later, as I stood behind another person to pay for my service, he walked away again when he was done with her leaving me standing at his counter and only returned after another service guy grabbed my service sheet from his counter to check me out. Again, I would prefer his full attention at both check in and check out, as Levi Sainz used to do. More
by bjp8521
Employees Worked With
