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Germain Honda of Surprise

Surprise, AZ

3.3
152 Reviews
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 152 reviews

July 10, 2021

David McKee and the manager were so accommodating and performed service on my vehicle i a timely manner. Good job guys! Will be back again!!! More

by cin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKee, David
June 27, 2021

Al Bustamente has been a great service person and always very willing to help. He tries to keep you up to date on what is going on with you car. Never pushes something that doesn't need to be done and let' More

by jgreen24
Recommend Dealer
Yes
Employees Worked With
did not work with anyone else
June 26, 2021

I brought our CRV in for a windshield replacement. The car was filthy dirty and Alfredo took the initiative to wash the car prior to the windshield being replaced knowing it couldn’t be washed after. Grea More

by dsafir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Bustamante
June 25, 2021

Nathan is a great service manager! Needed an oil change, check up, and tire rotation, called on Friday and was given an appointment same day. Most importantly I was in and out within an hour. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Nathan Garcia
June 19, 2021

Great service for an unscheduled repair to replace a battery that needed replacement because the battery kept dying and I soon will exceed e word limit. Thanks More

by johnwfried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Rob Facundo
June 15, 2021

Awesome friendly service. If I could I would bring my Ford Raptor there to be serviced as well. The staff is knowledgeable about their services and products. More

by quayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Facundo
June 13, 2021

Montana helped me! She was super fun to be around but also super knowledgeable about what I was looking for in a car! The best! More

by ajsoftball6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Facundo
June 13, 2021

Dave McKee is the ONLY reason I bring my car to get service at Surprise Honda. He is very honest, friendly and professional. I’ll be back. More

by rkgonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McKee
June 03, 2021

Working with Al Bustamonte is a pleasure as he is knowledgeable and professional. Keeps you advised of progress on longer repairs and is accessible to being questioned as to repair being done. More

by drogs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Facundo
May 29, 2021

Excellent service from Levi. Solved our problem and was excellent in follow-up! Happy we found this dealer. Responded quickly to our concerns. Service is exceptional. Thank you! More

by laurelowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
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