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Germain Honda of Surprise

Surprise, AZ

4.7
298 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 298 reviews

November 11, 2024

Much better service this time. Andree, explained everything to me. We will be back. Thank you! More

by bekibrickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Germain Honda of Surprise responded

We are overjoyed to know that Andree ensured a better service experience for you as our goal is to provide quality service to all. Our team looks forward to working with you at your next visit. Best Regards, Sassha Motz General Manager

November 09, 2024

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by scooter1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate Andre staying late so I could get the loaner car. The way he explained what was going on put me at ease. If I hear of anyone needing work I would definitely recommend him More

by greendragon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

Thanks for the great recommendation! We're glad you had a great experiences with us, and that Andree made sure that you were well informed and accommodated through your latest experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

November 09, 2024

Thank you, Matt, as my new advisor now I look forward to working with you for any future work on my Honda. You were great! More

by darsunnyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

We appreciate your business and we know Matt looks forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate that the work was done in a timely and efficient manner da da. More

by jboekhoff
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient service visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

November 09, 2024

Robert was professional and very pleasant to work with. He kept me updated on the work needed More

by dandebbiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

Your business and trust in our team means so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

November 08, 2024

Competent, friendly and professional experience, what else can I say thank you very much Alfredp is the best and David is always running a good shop More

by oregon96sct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Germain Honda of Surprise responded

Thank you for trusting our team with the servicing of your Honda. David leads a team of professionals dedicated to ensuring your complete satisfaction. Best Regards, Sassha Motz General Manager

November 08, 2024

Timely service and Andre worked to keep my repair costs as low as possible. He was honest and transparent each step of the way throughout the process and very communicative. More

by jhannahs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Germain Honda of Surprise responded

We are pleased to know that Andre worked hard to meet if not exceed your expectations during your recent service visit. See you down the road. Best Regards, Sassha Motz General Manager

November 08, 2024

Best dealership I hav been to. Honestly and integrity. Victor explained the services my Honda was due for. Very through. Represents Germain Honda outstandingly. More

by pmedved0
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Germain Honda of Surprise responded

We're happy Victor set clear expectations and provided you with exceptional service. Safe travels until next time! Best Regards, Sassha Motz General Manager

November 08, 2024

Thank you Andrea for an awesome job and thank you to Germain Honda for their services. More

by Yousif Nabaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Andrea. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

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