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Germain Honda of Surprise
Surprise, AZ
431 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 431 reviews
January 03, 2025
My overall experience was positive, but there were a few disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, disappointments. While the staff did take the car for refueling, I had to repeatedly request gas and still didn’t receive a full tank. Additionally, the attractive deals and pricing initially discussed during my first visit seemed to disappear when I returned to finalize the purchase. While the process was generally smooth, these details left room for improvement More
by jamie
January 02, 2025
It was my first experience buying a vehicle. Everything was good until the bank backed out. It wasn’t even a good reason. The dealership didn’t do anything to help make it better. When I went to Everything was good until the bank backed out. It wasn’t even a good reason. The dealership didn’t do anything to help make it better. When I went to pay cash for the vehicle they still didn’t make it pleasant. It was no for everything. The car I am happy with but probably won’t return or recommend the experience to anyone. More
by ACLARKE11011977
Verified CustomerJanuary 02, 2025
Reconciled all matters of concern with efficiency and understanding. Recommend service rep Al and service manager David as the best in the business. Go to Germaine without any reservation. understanding. Recommend service rep Al and service manager David as the best in the business. Go to Germaine without any reservation. More
by noffkematthew
Employees Worked With
January 02, 2025
Makes car buying stress free. I would buy from here again with confidence. Love my car. I would buy from here again with confidence. Love my car. More
by jessicasings
Employees Worked With
January 02, 2025
Professionally took care of me with a personal touch. David and Robert helped me take care of my 2013 Civic. David and Robert helped me take care of my 2013 Civic. More
by wlsood
January 02, 2025
Great work. Timely, friendly and punctual. Alfredo took great care of my vehicle. Thanks again! Timely, friendly and punctual. Alfredo took great care of my vehicle. Thanks again! More
by Fujunior
January 01, 2025
Extremely happy with Germain Honda. Nice comfortable waiting area, very efficient service Love our Honda CRV Nice comfortable waiting area, very efficient service Love our Honda CRV More
by waljones
Employees Worked With
January 01, 2025
Quick efficient confidence work is done correctly. Close to my work place and home place Close to my work place and home place More
by jimw4343
Employees Worked With
January 01, 2025
We were waiting a what seemed like a very long time for an oil change and tire rotation...we feel you're overpriced an oil change and tire rotation...we feel you're overpriced More
by kyle330
Employees Worked With
January 01, 2025
I was very happy and pleased how fast the service was which I had to wait for my car to be done. They did a great job. Thank you very much. M.byerley which I had to wait for my car to be done. They did a great job. Thank you very much. M.byerley More
by sharmel60
Employees Worked With
Victor Morales
