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Germain Honda of Surprise
Surprise, AZ
540 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 540 reviews
February 08, 2025
The service center has really stepped up their customer service since I first started taking my Honda for servicing. I appreciate the customer focus now. service since I first started taking my Honda for servicing. I appreciate the customer focus now. More
by msrene1980
Verified CustomerEmployees Worked With
Other Employees :
Andree Khaziran
February 07, 2025
I enjoyed car shopping at Germain Honda of Surprise from the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. The the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. They know their motor vehicles, not just Honda, but also my Subaru to trade in, and others out there on the roads. After Kiara helped me try out and select my new CRV (EX model in metallic Powder River Blue), finance office expert Evan Winje helped me through my payment and paperwork that might be a unique situation. Meanwhile, the crew behind the scenes gave my new car a final polish and set it up for me to drive out. Before I left, Kiara walked me through the personalized settings on electronics for the way I like things. This car is wonderful, every bit as good as the reviews that I read when thinking about a new car. And the dealership experience was the best I've experienced in 50 years of driving. Well done, Germain Honda. More
by tommott
February 06, 2025
I’ve purchased a few cars brand new from the dealership and of all my experiences this was the best. and of all my experiences this was the best. More
by pgonzo62
Employees Worked With
February 06, 2025
Robert was great, made my experience easy to understand. Service was fast, easy and reliable. Service was fast, easy and reliable. More
by vgallegos
Employees Worked With
February 06, 2025
Great service department. Kind and helpful staff. Service was done quickly and Nathan G answered all of my questions. Kind and helpful staff. Service was done quickly and Nathan G answered all of my questions. More
by jonjon6274
Employees Worked With
February 06, 2025
Easy to make an appointment and repairs completed as promised. Alfredo, our Service Advisor, always treats us with respect. promised. Alfredo, our Service Advisor, always treats us with respect. More
by suzanne9
Employees Worked With
February 05, 2025
The purchase of my truck was pressure free and as simple as I could have hoped for. I would definitely go back! as I could have hoped for. I would definitely go back! More
by daniel.siegfried
February 04, 2025
Great service, Didn't try to up sale me into a bigger or more expensive car. Easy/chill experience. more expensive car. Easy/chill experience. More
by jacob.balanzategui
February 03, 2025
The dealership is convenient, clean and has always serviced my car without having to recontact them. serviced my car without having to recontact them. More
by homesbydiann
Employees Worked With
