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Germain Honda of Surprise
Surprise, AZ
760 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 760 reviews
January 07, 2025
They serviced my vehicle in a timely manner and applied a discount to my total. discount to my total. More
by sllambertson
Verified CustomerEmployees Worked With
January 07, 2025
My Honda accord 2019 car was called in for a recall from Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of th Honda. I booked an appointment and arrived on time. When waiting in the car the associates helped 2 people behind me first because they got out of their cars and complained when only waiting 5 minutes. 20 minutes went by and when I asked for help the gentleman told me go in and get help. I walked in waited then finally was acknowledged. I dropped off at 12 and when they were getting ready to close I called to see what was going on, they stated oh your car has been done and I finally went to go get my car. The service is horrible stay away unless you have to go in. More
by brittanygrimes70
Employees Worked With
January 06, 2025
Recent service was very good. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. Previous appt was very disappointing as I was told cancelled upon arrival due to no parts.. More
by rod553
Employees Worked With
January 06, 2025
I had work done to address emissions issues that I thought was gonna cost me, but Germain backed up previous work and replaced my plugs and took care of everything - no charge. That never seems to ha thought was gonna cost me, but Germain backed up previous work and replaced my plugs and took care of everything - no charge. That never seems to happen these days... good to know there is a company that can be trusted when it comes to automotive issues. More
by Rich J
Employees Worked With
January 06, 2025
Love how much information i was given so i could see what was fixed on my honda. Nathan was laidback kind and professional was fixed on my honda. Nathan was laidback kind and professional More
by Philalemany
Employees Worked With
January 06, 2025
Germaine Honda is a great dealership with a geat service team, Nate in the service department is awesome and knowledgeable. team, Nate in the service department is awesome and knowledgeable. More
by pdtbuy
Employees Worked With
January 06, 2025
Nathan was extremely patient with me trying to have my car serviced from work. He was willing to wait for me to get off work. car serviced from work. He was willing to wait for me to get off work. More
by bobbynavarro@charter.net
Employees Worked With
January 05, 2025
The parts service people are always helpful in getting the requested items. I will continue to return and support these good people. the requested items. I will continue to return and support these good people. More
by minatour87
January 05, 2025
Brandon was great, the car buying experience was smooth and painless. Would buy from this dealer again. and painless. Would buy from this dealer again. More
by Brian B
