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Germain Honda of Surprise
Surprise, AZ
760 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 760 reviews
January 10, 2025
Honda was busy on safety recalls on the 24' Civic models, and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! and Robert was able to put me on schedule for appointment for a pleasant, seamless service. Thanks Robert! More
by Jeremy
Verified CustomerEmployees Worked With
January 10, 2025
They really did a great job. Very professional dealership. Got the CRV recall done with in hours. Very professional dealership. Got the CRV recall done with in hours. More
by rosscomn
Employees Worked With
January 10, 2025
Good service will be back again thanks again my service guy was great to deal with guy was great to deal with More
by beachwalker315
Employees Worked With
January 10, 2025
Very nice folks and comfortable, impressive customer waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took waiting area. Only negative was long wait for routine vehicle service to get finished. I was warned at arrival that it could be 1.5 hours, it took over 2 hours. Maybe should re-evaluate how they’re managing their appointments system. More
by harold.tilstra
Employees Worked With
January 09, 2025
They really did a great job and in half the time expected. Shout out to Robert and Jay! Thanks! expected. Shout out to Robert and Jay! Thanks! More
by hope4now
Employees Worked With
January 08, 2025
Kiara and Evan are THE reasons I purchased another car from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, s from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, so I cannot comment. If he worked behind the scenes then I appreciate him as well. More
by oregon21sct
January 08, 2025
Very professional dealership. The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another The buying process was the easiest we've ever experienced. The sales and finance departments were very trustworthy and I would absolutely buy another car from them. They've made a loyal customer. More
by RKLEIMON
January 08, 2025
Robert is very knowledgeable about what my vehicle needs and when it needs to be serviced. and when it needs to be serviced. More
by rierieaz
Employees Worked With
January 08, 2025
Honda was very very busy with recalls. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. But, Robert was so kind to squeeze me in for my dead battery. Thank you Robert! This why I stay with Honda. More
by purpleskysaz
Employees Worked With
January 08, 2025
They were fast , friendly, and sincere. I love going for my service on my vehicle,’s I love going for my service on my vehicle,’s More
by birdman1540
