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Germain Honda of Surprise
Surprise, AZ
538 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 538 reviews
February 13, 2025
Alfredo was very pleasant and helpful. He kept me informed and also fixed my clock in the Honda which I had forgotten to tell him about at the beginning. He kept me informed and also fixed my clock in the Honda which I had forgotten to tell him about at the beginning. More
by pbjuris
Verified CustomerEmployees Worked With
February 12, 2025
In the end the vehicle was repaired correctly, and I was satisfied. I will use this service department in the future satisfied. I will use this service department in the future More
by lindabeagle1
February 12, 2025
I was very impressed George Haslerig, he was professional, polite and very easy to work with. He is the reason that’s I will be returning to Germain Honda in the future. professional, polite and very easy to work with. He is the reason that’s I will be returning to Germain Honda in the future. More
by FREDFORSBERG
February 12, 2025
Nathan is great! !! Thank you . And I don’t have anything else to say but needs 15 word min to continue lol !! Thank you . And I don’t have anything else to say but needs 15 word min to continue lol More
by laura_lezama
Employees Worked With
February 10, 2025
Conner and his team were very helpful and easy to work with. I would recommend this Honda dealer over the others we’ve bought from in the past. with. I would recommend this Honda dealer over the others we’ve bought from in the past. More
by jamesblittle
February 09, 2025
They do a nice job, but tend to want you to spend too much money for the minor services. much money for the minor services. More
by catsmaid
Employees Worked With
February 08, 2025
Surprise Honda has been great other than when I asked for something to be done but I was told to hold off until a part came in and they still didn’t do what I originally asked to be done while they had my ca something to be done but I was told to hold off until a part came in and they still didn’t do what I originally asked to be done while they had my car for several days. More
by allyrobin93
Employees Worked With
February 08, 2025
Thank u 4 excellent service, Alfredo. We look forward to service from Germain again. See you next time! Gary We look forward to service from Germain again. See you next time! Gary More
by GarySS
Employees Worked With
February 08, 2025
The service center has really stepped up their customer service since I first started taking my Honda for servicing. I appreciate the customer focus now. service since I first started taking my Honda for servicing. I appreciate the customer focus now. More
by msrene1980
Employees Worked With
Other Employees :
Andree Khaziran
February 07, 2025
I enjoyed car shopping at Germain Honda of Surprise from the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. The the moment I drove up to the front. Robert Pitman introduced himself, He and Kara Ruiz listened to where I was coming from and what I needed. They know their motor vehicles, not just Honda, but also my Subaru to trade in, and others out there on the roads. After Kiara helped me try out and select my new CRV (EX model in metallic Powder River Blue), finance office expert Evan Winje helped me through my payment and paperwork that might be a unique situation. Meanwhile, the crew behind the scenes gave my new car a final polish and set it up for me to drive out. Before I left, Kiara walked me through the personalized settings on electronics for the way I like things. This car is wonderful, every bit as good as the reviews that I read when thinking about a new car. And the dealership experience was the best I've experienced in 50 years of driving. Well done, Germain Honda. More
by tommott
