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Germain Honda of Surprise

Surprise, AZ

4.7
422 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience. In pursuit of that mission, we believe each of our associates should have time to rest, be with family, and have opportunities for personal development. That’s why GermainCars stores have remained closed on Sunday for more than a decade.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 422 reviews

October 12, 2024

Very helpful pleasant people to deal with under any circumstances. I'm always informed about the progress of the work being done. More

by bj5jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

We are happy to know your visit was the quality and informative experience our team works hard to deliver. See you next time. Best Regards, Sassha Motz General Manager

October 12, 2024

Very pleasant and helpful experience. I had some specific questions about my car and the questions were all answered very nicely. More

by bj5jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

October 12, 2024

It’s always a pleasure to work with Nate and all on the professional service team. More

by jurbanus
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in Nate and our service team means so much to us all. See you next time. Best Regards, Sassha Motz General Manager

October 12, 2024

Nate took great care of me and my car as usual. i was in and out in less than two hours. Thanks again! More

by dbackbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards Sassha Motz General Manager

October 12, 2024

Prompt. Took my vehicle in early expecting to wait until the scheduled time and yet they finished it in the time noted. More

by ehuskiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that our provided your with a quality service experience. Best Regards, Sassha Motz General Manager

October 12, 2024

I normally have all my oil changes done here and on occasion when your site isn't running a special, I'll ask if a nearby Honda dealership price/special can be matched (the answer has always been yes). More

by mortega0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Germain Honda of Surprise responded

Thank you for your feedback and review. I do apologize for your experience. Give me a call to discuss your experience when it is convenient for you. Thank you again and I look forward to hearing from you. Tracey Ford-Sales Manager @ Germain Honda. 602-875-8604 or email me at tford@germaincars.com

October 12, 2024

The experience was 1st rate. Great attention to detail to make the deal work for both parties. More

by Eric Sloan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Oct 14, 2024 -

Germain Honda of Surprise responded

Thanks Eric! We're pleased to hear that our team was so helpful and worked with you to come to an agreement that fit all of your needs and expectations. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 11, 2024

Awesome honest and dependable, treated me like family recommended how I can take care of the car More

by Big RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Your complete satisfaction is our #1 priority. Thank you for being part of our Germain family. Best Regards, Sassha Motz General Manager

October 11, 2024

They did another great job with my Accord. AC went out and now the car is cold and wonderful on these hot days. More

by hchedges2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to share your service experience. We are happy our team was able to get your vehicle cooling again so you are comfortable on these warm days. Best Regards, Sassha Motz General Manager

October 11, 2024

Thanks so much for getting me in immediately, Matt! Full service satisfaction at a super dealership! More

by jmj4t
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Best Regards, Sassha Motz General Manager

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