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Germain Honda of Surprise

Surprise, AZ

4.8
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 733 reviews

January 31, 2025

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by surprisejuan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Haslerig
Jan 31, 2025 -

Germain Honda of Surprise responded

Thank you for the kind 5-star rating. Best Regards, Sassha Motz General Manager

January 31, 2025

Nathan Garcia and the people in the Germain Honda of Surprise service department are awesome. More

by adamburroughsusa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Germain Honda of Surprise responded

Thanks so much for your 5-star review! We're pleased to know Nate provided you with all the expertise and support you needed on your dealership visit. Best Regards, Sassha Motz General Manager

January 30, 2025

I'm really enjoying my CR-V! ! Thanks so much to you, Josh Reeves, for your expertise in the purchase process! And your understanding my desire to sell the van to my friend who More

by Bobandpriscilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent purchase experience with Josh and his dedication to customer satisfaction. We are so happy to know you are enjoying your CRV. We wish you many safe and happy miles. Best Regards, Sassha Motz General Manager

January 29, 2025

connor brandtman was easy to deal with and very likable and he was very helpful I would recommend him and Germain Honda to my friends More

by JBROGNI1639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phoenix Wiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. Knowing you are comfortable recommending Connor and our team is quite the compliment. Thank you. Best Regards, Sassha Motz General Manager

January 28, 2025

Germaine Honda treated me with respect and kindness. They made sure I had a vehicle to get my kids to school when my van was being repaired. More

by thepucketts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our priority. Thank you for letting us know that our team delivered a quality 5-star experience during your recent visit. Best Regards, Sassha Motz General Manager

January 27, 2025

Nathan was very helpful and friendly and took care of the recall in under an hour. More

by Chris.boothroyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Germain Honda of Surprise responded

We are pleased to know your visit was the quality and efficient visit our team strives to deliver to all our guests. Best Regards, Sassha Motz General Manager

January 27, 2025

Curtious and knowledgable staff. The work completed in a timely manor and the car was returned neat and clean/ More

by Tfkeeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I cannot remember her name.
Jan 28, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is our priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 27, 2025

They always take good care of us and keep us informed every step of the way More

by idontno08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Jan 28, 2025 -

Germain Honda of Surprise responded

Your continued business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

January 27, 2025

Arrived on time and was met the moment I arrived at the dealership. The work was done in a fast time and I was updated along the way! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Germain Honda of Surprise responded

We are happy Robert ensure a 5-star informative service experience. See you next time. Best Regards, Sassha Motz General Manager

January 27, 2025

George was really helpful, explained what the recall was all about, and the job was finished quickly while I waited. Washing the car was a nice touch. Thanks! More

by rs.garrett1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jan 28, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when George and the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

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