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Germain Honda of Surprise

Surprise, AZ

4.8
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 733 reviews

February 06, 2025

Easy to make an appointment and repairs completed as promised. Alfredo, our Service Advisor, always treats us with respect. More

by suzanne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Germain Honda of Surprise responded

Your business and trust in Al and our team are greatly appreciated. See you next time. Best Regards, Sassha Motz General Manager

February 06, 2025

I’ve purchased a few cars brand new from the dealership and of all my experiences this was the best. More

by pgonzo62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Germain Honda of Surprise responded

We appreciate you choosing to work with our team here at Germain Honda of Surprise. We wish you many safe and happy driving miles in your new Honda. Best Regards, Sassha Motz General Manager

February 06, 2025

Great service department. Kind and helpful staff. Service was done quickly and Nathan G answered all of my questions. More

by jonjon6274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad Nate's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

February 05, 2025

The purchase of my truck was pressure free and as simple as I could have hoped for. I would definitely go back! More

by daniel.siegfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Germain Honda of Surprise responded

We are happy your sales experience met your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 04, 2025

Great service, Didn't try to up sale me into a bigger or more expensive car. Easy/chill experience. More

by jacob.balanzategui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phoenix Wiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Germain Honda of Surprise responded

Our goal is to provide you with all the information you need to make a decision that is right for you. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

February 04, 2025

George was professional, knowledgeable and efficient! He made the process easy! Kudos to George for outstanding service! More

by barbaragomes33
Recommend Dealer
Yes
Employees Worked With
George service dept
Feb 04, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for highlighting George in this kind review. Best Regards. Sassha Motz General Manager

February 03, 2025

The dealership is convenient, clean and has always serviced my car without having to recontact them. More

by homesbydiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Germain Honda of Surprise responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring. Best Regards, Sassha Motz General Manager

February 03, 2025

Everyone is friendly & knowledgeable! David, manager & service advisor give great advice & service action plan for my CRV to stay like new! The team provides excellent service! More

by paulayotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manager-Parts
Feb 04, 2025 -

Germain Honda of Surprise responded

Our team works hard and is dedicated to keeping you and your Honda safely on the road. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 03, 2025

Great service on recall. Disappointed that car wasn’t washed but they said it was.. Recall was done fast which was great but they said it would take 4-5 hours so I had to get More

by rojo5211
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Germain Honda of Surprise responded

We thank you for your business and feedback on your recent recall visit. Best Regards, Sassha Motz General Manager

February 01, 2025

This is a great place to buy a car staff and management are very helpful and friendly this will be my 3rd time here More

by flores770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

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